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Client Service Management Jobs in Utah (NOW HIRING)

iCapital

Client Service- Associate

Salt Lake City, UT · On-site

$70K - $85K/yr

Provide ongoing client and advisor support by managing inbound phone and email inquiries ... Passion for client services and exceeding client expectations * Experience working for or with ...

Squaremouth

Client Service Coordinator

Sandy, UT · On-site

$17 - $22.25/hr

Wealth Management Client Service Administrator HUB International is a leading full-service global insurance broker and financial services firm. With a network of dedicated professionals across North ...

Rho

Client Service Associate

Salt Lake City, UT · On-site

$58K - $70K/yr

Client Service Associate As a Client Service Associate on the Client Services team, you will ... expense management policy on the platform. This role is based full-time in our Salt Lake City ...

Diversify

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

Account Management: Assist clients with account maintenance, including setting up new accounts, processing transactions, and managing client service requests. * Problem Resolution: Identify and ...

Morgan Stanley

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

Client Success Management: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for ...

Morgan Stanley

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

Client Success Management: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for ...

Gallagher

Client Service Leader

Midvale, UT · Hybrid

This is your opportunity to join a global leader in insurance, risk management, and consulting services, where your leadership and client-focused approach will make a real impact. You'll be part of a ...

CSC

Client Service Representative

Logan, UT · On-site

$13.75 - $18.75/hr

Client Service Representative Logan, Utah Monday - Friday, 9am-6pm Hybrid Work Model (3 days onsite ... Help customers manage a portfolio of domain names and digital assets to help protect and secure our ...

Diversify

Client Service Associate

Sandy, UT · On-site

Salary: $45,000 - $50,000 Salary About Us Diversify is the future of wealth management. Founded by ... We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team.

Diversify

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

About Us Diversify is the future of wealth management. Founded by seasoned advisors and industry ... We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team.

Diversify

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

About Us Diversify is the future of wealth management. Founded by seasoned advisors and industry ... We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team.

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Client Service Management information

See Utah salary details

$22.3K

$52.8K

$91.9K

How much do client service management jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client service management in Utah is $52,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $63,700.00 per year, depending on experience, location, and employer.

What is client service management?

Client service management refers to the practice of overseeing and improving relationships with clients to ensure their needs are met and their expectations are exceeded. Professionals in this field act as the main point of contact between an organization and its clients, handling inquiries, resolving issues, and coordinating services. Their goal is to deliver a positive client experience, foster loyalty, and support business growth by ensuring satisfaction throughout the client lifecycle.

What are the key skills and qualifications needed to thrive as a client service manager?

To thrive as a Client Service Manager, you need strong customer relationship management skills, problem-solving abilities, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and sometimes certifications like ITIL or PMP are typically required. Exceptional communication, conflict resolution, and organizational skills help you stand out in this client-facing role. These competencies are vital for building client trust, ensuring service delivery excellence, and maintaining long-term business relationships.

What do client service managers do?

Client service managers oversee client accounts, ensuring customer satisfaction and addressing issues promptly. They coordinate between clients and internal teams, manage service delivery, and often use customer relationship management (CRM) tools to track interactions and performance. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How does a client service manager typically collaborate with internal teams to address client needs?

Client Service Managers often act as a bridge between clients and various internal departments, such as sales, operations, and product development. They regularly communicate client feedback and requirements to ensure solutions are tailored effectively. Collaboration usually involves cross-functional meetings, joint problem-solving sessions, and ongoing coordination to resolve issues quickly and deliver a seamless experience for clients. Building strong relationships with both clients and internal teams is key to success in this role.

How much do client service managers make in the US?

Client service managers in the US typically earn an average salary of around $65,000 to $85,000 per year, depending on experience, industry, and location. Salaries can vary based on the size of the company and the complexity of client accounts managed.

What is the difference between Client Service Management vs Customer Support Specialist?

AspectClient Service ManagementCustomer Support Specialist
CredentialsRelevant certifications in client management, communication, or customer relationship management (CRM) toolsBasic customer service training, sometimes certifications in support tools
Work EnvironmentTypically office-based, managing client accounts and relationshipsOften call centers or help desks, providing technical or service support
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications
Search & Comparison IntentUnderstanding client relationship roles, career paths, or job requirementsTechnical support, troubleshooting, or customer service roles

Client Service Management focuses on building and maintaining long-term client relationships, often involving strategic planning and account management. Customer Support Specialists primarily handle technical issues or inquiries to resolve customer problems quickly. While both roles involve customer interaction, Client Service Management emphasizes relationship growth, whereas Customer Support is more about issue resolution.

What are popular job titles related to Client Service Management jobs in Utah? For Client Service Management jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Service Management jobs in Utah look for? The top searched job categories for Client Service Management jobs in Utah are:
Client Service Management jobs near you
Infographic showing various Client Service Management job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,800 per year, or $25.4 per hour.

Client Service Manager II

Fidelity Investments

Salt Lake City, UT • On-site

Full-time

Posted 20 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description


Client Service Manager
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
Fidelity Private Shares is looking for an energetic, engaging individual to join our client services team as a Client Service Manager. The primary responsibility of this role is supporting users of the Fidelity Private Shares (FPS) platform-through inbound support tickets, our self-help library, and other educational materials.
Alongside this work, you will consult with our developers to solve problems and communicate customer feedback to our product team. This role will also provide opportunities to help support other initiatives that our client service team undertakes.
The Expertise and Skills You Bring
  • Candidates should have 3-5 years of experience supporting customers in a B2B SaaS company. No legal or technical experience is required, although familiarity with the subject matter or equity management platforms is beneficial.
  • Our team members possess excellent verbal and written communication skills, an ability to keep multiple projects organized and moving forward, and a willingness to dive in and learn new things.
  • We look for people who are empathetic, tech-savvy, and interested in working with startups from seed to mid-stage.
  • Familiarity with Zendesk, Hubspot Service Hub or a similar ticket tracking product is helpful.

The Team
Our customer success team is known among our competitors for providing great service and an easy onboarding process. We collaborate frequently with product and development teams and stay in close touch with our sales team as they bring in new clients. While we have "branches" of support, implementation, and customer success, we are a small team and our collaborative, helpful attitudes are essential ingredients in our success.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Client Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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