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Client Representative Jobs in Utah (NOW HIRING)

Orion

Client Support Representative

Lehi, UT · Hybrid

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

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Client Representative information

See Utah salary details

$10

$24

$56

How much do client representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for client representative in Utah is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $31.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Representative, and why are they important?

To thrive as a Client Representative, you need strong communication, problem-solving, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Active listening, patience, and the ability to build rapport make someone stand out in this position. These skills are essential for effectively addressing client needs, maintaining satisfaction, and fostering long-term business relationships.

What does a client representative do?

A client representative acts as a liaison between a company and its clients, ensuring customer needs are understood and addressed. They handle inquiries, provide product or service information, resolve issues, and maintain positive relationships, often using communication skills and customer management tools. The role may require knowledge of company policies and industry-specific regulations.

What jobs pay 4000 a week without a degree?

For a Client Representative, earning $4,000 a week without a degree typically requires extensive experience, strong sales or communication skills, and a high level of performance. Such earnings are more common in sales, real estate, or commission-based roles where income depends on performance and client interactions. Certifications or specialized training can also enhance earning potential in these fields.

Is CSR a stressful job in BPO?

A Client Representative in a BPO environment often faces stress due to high call volumes, performance targets, and handling difficult customer interactions. Stress levels can vary based on workload, support systems, and individual resilience, but the role generally requires strong communication and problem-solving skills to manage customer expectations effectively.

How can I make 2000 a week working from home?

A Client Representative working from home can earn $2,000 weekly by handling a high volume of client interactions, often requiring strong communication skills and experience in customer service or sales. Achieving this income level may involve working full-time hours, possibly with commission or performance-based incentives, and utilizing tools like CRM software to manage client accounts.

How do Client Representatives typically collaborate with internal teams to address client needs?

Client Representatives regularly work alongside sales, support, and product teams to ensure clients receive timely and effective solutions. They act as a bridge, communicating client feedback and requirements to relevant departments, and often participate in cross-functional meetings to align on client projects. This collaborative approach helps streamline service delivery, resolve issues quickly, and foster strong client relationships. Being proactive and communicative is key for success in this role.

What is the difference between Client Representative vs Customer Service Representative?

AspectClient RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; industry-specific certificationsHigh school diploma or equivalent; minimal certifications
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, real estate, consulting firmsRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client account management and relationship buildingAssisting customers with inquiries and issues

The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.

What are Client Representatives?

Client Representatives are professionals who act as the main point of contact between an organization and its clients. They are responsible for understanding client needs, addressing concerns, and ensuring that services or products meet client expectations. Their duties often include managing communication, providing updates, handling complaints, and facilitating solutions to maintain strong client relationships. Effective client representatives help build trust and loyalty, which can lead to long-term business success.
What are popular job titles related to Client Representative jobs in Utah? For Client Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Representative jobs in Utah look for? The top searched job categories for Client Representative jobs in Utah are:
What are popular job titles related to Client Representative jobs in UT? For Client Representative jobs in UT, the most frequently searched job titles are:
Client Representative jobs near you
Client Representative (Night Shift)

Client Representative (Night Shift)

OC Tanner

Salt Lake City, UT • On-site

Full-time

Posted 13 days ago

Job description

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.
Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.
Hybrid Work Schedule
Monday thru Wednesday in office, Thursday & Friday remote
Shift Schedule:
Monday-Thursday from 10:30 AM - 7:30 PM
Friday from Noon - 6:00 PM
Training for position would be M-F in person 8:00am - 4:30pm
Join us as we help people all over the world thrive at work. Here is where we need you most:
Client Representatives provide superior service to client administrators and recipients. This position requires communication and interaction with O.C. Tanner sales offices and account managers, and our clients' recipients. The position has impact to company's bottom line - resolving client inquiries and meeting or surpassing client expectations results in retention of our clients. A great attitude and adaptability to change are critical factors. A proven history of exceptional customer service is essential.
Essential Duties and Responsibilities:
  • Respond to phone calls, emails, and chats from our customers worldwide.
  • Listen, analyze, researches and resolves the concern.
  • Logs within a case and provides communication of resolution back to the client.
  • Gain mastery in industry and O.C. Tanner software for research and to find answers.
  • Superior communications skills, both written and verbal, to listen, empathize, and instill confidence.
  • Trained and certified on many processes and procedures to support all order related inquiries.
  • Understands and follows instructions for specific client care.
  • Demonstrates high quality work.
  • Excellent attendance.
  • Serve as an interdepartmental liaison to resolve client inquiries and achieve first contact resolution.
  • Other duties as assigned.

Requirements Include:
  • Experience in a customer service field
  • Requires PC and Microsoft software applications knowledge
  • Proficient with web based applications
  • Ability to read and comprehend instructions
  • Excellent verbal and written communication skills required
  • Outstanding interpersonal/telephone communication skills
  • Team player
  • Works well in an unstructured environment
  • Attention to detail
  • Consistent follow through and project management

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