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Client Representative Jobs in Utah (NOW HIRING)

Orion

Client Support Representative

Lehi, UT · Hybrid

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

GoodVets

Client Service Representative

Salt Lake City, UT · On-site

$16 - $201/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

Amicis Global

Client Service Representative

South Jordan, UT · On-site

$15.25 - $20.75/hr

Title: Client Service Representative Location: South Jordan, UT Duration: 12 Months Preference for 1 of the following criteria: • College Degree • Previous contact center experience Position ...

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All JobsClient Representative JobsClient Representative Jobs in Utah

Client Representative information

See Utah salary details

$10

$24

$56

How much do client representative jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for client representative in Utah is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $31.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Representative, and why are they important?

To thrive as a Client Representative, you need strong communication, problem-solving, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Active listening, patience, and the ability to build rapport make someone stand out in this position. These skills are essential for effectively addressing client needs, maintaining satisfaction, and fostering long-term business relationships.

What does a client representative do?

A client representative acts as a liaison between a company and its clients, ensuring customer needs are understood and addressed. They handle inquiries, provide product or service information, resolve issues, and maintain positive relationships, often using communication skills and customer management tools. The role may require knowledge of company policies and industry-specific regulations.

What jobs pay 4000 a week without a degree?

For a Client Representative, earning $4,000 a week without a degree typically requires extensive experience, strong sales or communication skills, and a high level of performance. Such earnings are more common in sales, real estate, or commission-based roles where income depends on performance and client interactions. Certifications or specialized training can also enhance earning potential in these fields.

Is CSR a stressful job in BPO?

A Client Representative in a BPO environment often faces stress due to high call volumes, performance targets, and handling difficult customer interactions. Stress levels can vary based on workload, support systems, and individual resilience, but the role generally requires strong communication and problem-solving skills to manage customer expectations effectively.

How can I make 2000 a week working from home?

A Client Representative working from home can earn $2,000 weekly by handling a high volume of client interactions, often requiring strong communication skills and experience in customer service or sales. Achieving this income level may involve working full-time hours, possibly with commission or performance-based incentives, and utilizing tools like CRM software to manage client accounts.

How do Client Representatives typically collaborate with internal teams to address client needs?

Client Representatives regularly work alongside sales, support, and product teams to ensure clients receive timely and effective solutions. They act as a bridge, communicating client feedback and requirements to relevant departments, and often participate in cross-functional meetings to align on client projects. This collaborative approach helps streamline service delivery, resolve issues quickly, and foster strong client relationships. Being proactive and communicative is key for success in this role.

What is the difference between Client Representative vs Customer Service Representative?

AspectClient RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; industry-specific certificationsHigh school diploma or equivalent; minimal certifications
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, real estate, consulting firmsRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client account management and relationship buildingAssisting customers with inquiries and issues

The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.

What are Client Representatives?

Client Representatives are professionals who act as the main point of contact between an organization and its clients. They are responsible for understanding client needs, addressing concerns, and ensuring that services or products meet client expectations. Their duties often include managing communication, providing updates, handling complaints, and facilitating solutions to maintain strong client relationships. Effective client representatives help build trust and loyalty, which can lead to long-term business success.
What are popular job titles related to Client Representative jobs in Utah? For Client Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Representative jobs in Utah look for? The top searched job categories for Client Representative jobs in Utah are:
What are popular job titles related to Client Representative jobs in UT? For Client Representative jobs in UT, the most frequently searched job titles are:
Client Representative jobs near you
Infographic showing various Client Representative job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $50,609 per year, or $24.3 per hour.
Client Support Representative

Client Support Representative

Orion

Lehi, UT • Hybrid

$20.67 - $29.57/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

About this Opportunity:

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role focuses on resolving foundational questions, guiding clients through core workflows, and ensuring accurate intake, documentation, and followthrough. Success in this role depends on reliability, communication clarity, and steady progression of platform knowledge across Orion products-such as Orion, Redtail, and OCIO-but not limited to these offerings. Please Note: This posting may not refer to a specific open position. As we can regularly hire for this type of role, you may be considered for a potential, future opportunity.

Location:

It is anticipated that an incumbent in this role will work as a Hybrid employee, with three (3) or more days each week required on-site at one of the listed office locations.

Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.

In this role, you'll get to:

  • Serve as a frontline point of contact for client inquiries across phone, chat, and case channels with professionalism and urgency

  • Provide clear training, guidance, and best practices to help clients navigate the workflows or platform topics they need support with, using your established support resources

  • Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related inquiries

  • Maintain strong adherence to schedules and support queue coverage across required channels

  • Own assigned Priority 1 (P1) and aged cases to completion, ensuring timely updates and accurate Salesforce documentation

  • Strive for first-contact resolution while minimizing unnecessary transfers

  • Maintain clean, complete case documentation that meets internal quality and audit standards

  • Stay up to date on platform updates, release notes, required certifications, and internal learning content

  • Identify opportunities to simplify client workflows or improve documentation and escalate through proper channels

  • Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes

  • Operate as a frontline contributor focused on delivering accurate, timely, and professional support across chat, phone, and case channels

  • Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways

  • Demonstrate first-contact resolution mindset and ownership of inquiries

  • Maintain strong performance across core service metrics including NPS, adherence, acceptance rate, quality, and documentation accuracy to support reliable service delivery

  • Escalate suspected product issues only after basic troubleshooting and documentation

  • Contribute to team improvement by identifying client trends or documentation gaps

  • Adhere to hybrid expectations and maintain a professional presence in all interactions

We're looking for talent who:

  • Has strong verbal and written communication skills in client interactions

  • Manages multiple tasks in a fast-paced environment with attention to detail

  • Navigates and explains technology

  • Has strong problem-solving, organizational, and time management skills

  • Has a minimum of a high school; bachelor's degree preferred

  • Preferably has prior customer service or technology support experience

  • Has less than one year of experience

  • Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization

#LI-AP1

#LI-Onsite

#LI-Hybrid

Recommended Skills:

Salary Range:

$20.67 - $29.57

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parentalleave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

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