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Client Relation Specialist Jobs (NOW HIRING)

Tremco

Client Relations Specialist

Beachwood, OH · On-site

$56K - $66K/yr

Be familiar with other product and services to support staff of Client Relation Specialists * Collaborate with customer service personnel, product management department, service departments and/or ...

Kop-Coat, Inc.

Client Relations Specialist

Beachwood, OH · On-site

$56K - $66K/yr

Be familiar with other product and services to support staff of Client Relation Specialists * Collaborate with customer service personnel, product management department, service departments and/or ...

Tremco CPG Inc.

Client Relations Specialist

Beachwood, OH · On-site

$56K - $66K/yr

Be familiar with other product and services to support staff of Client Relation Specialists * Collaborate with customer service personnel, product management department, service departments and/or ...

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Client Relation Specialist information

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How much do client relation specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for client relation specialist in the United States is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.24 per hour, depending on experience, location, and employer.

What is a client relation specialist?

Client Relation Specialists are professionals dedicated to building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company's products or services. Their role often involves communicating with clients, handling complaints, and collaborating with internal teams to deliver excellent service. By fostering positive client experiences, they help retain clients and drive business growth.

How does a client relation specialist typically collaborate with other departments to resolve client issues?

As a Client Relation Specialist, you’ll frequently partner with teams such as sales, customer support, and product management to address client concerns efficiently. Collaboration often involves gathering information from internal systems, relaying client feedback, and facilitating meetings to ensure all parties are aligned on solutions. This cross-functional teamwork helps you advocate for the client while ensuring organizational processes are followed. Building strong internal relationships and clear communication skills are key to resolving issues promptly and maintaining client satisfaction.

What are the key skills and qualifications needed to thrive as a client relation specialist, and why are they important?

To thrive as a Client Relation Specialist, you need strong communication, problem-solving abilities, and a background in customer service or account management, often supported by a relevant degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional interpersonal skills, emotional intelligence, and attention to detail help build lasting client relationships and handle challenging situations. These skills and qualities are crucial for ensuring client satisfaction, retention, and the overall success of the organization.

What is the difference between Client Relation Specialist vs Customer Service Representative?

AspectClient Relation SpecialistCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOften in corporate settings, handling key client accounts and building long-term relationshipsUsually in call centers or retail environments, addressing general customer inquiries
Employer & Industry UsageUsed in industries like finance, tech, and consulting for client managementCommon across retail, telecom, and service industries for customer support
Search & Comparison IntentFocused on relationship management and strategic client engagementCentered on resolving customer issues and providing support

The main difference is that a Client Relation Specialist focuses on maintaining and growing relationships with key clients, often requiring strategic communication skills and industry-specific knowledge. In contrast, a Customer Service Representative primarily handles general customer inquiries and support, often in a high-volume, transactional setting.

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Client Relation Specialist jobs near you
Infographic showing various Client Relation Specialist job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $47,424 per year, or $22.8 per hour.

Client Relation Specialist- EST Remote

Remote

Kept Companies
See more jobs at Kept Companiesexternal

Other

Medical, Dental, PTO

Posted 8 days ago

Kept Companies rating

3.7

Company rating: 3.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Client Relations Specialist

Kept Companies is the largest self-performing commercial cleaning and maintenance company in the nation. With nine leading brands and over 100 locations nationwide servicing industries including restaurant, solar, retail, transportation and supermarket, Kept Companies is the leading provider of commercial fleet washing, retail equipment refurbishing and sales, refrigeration, hood, coil and solar panel cleaning and parking lot services in the nation.

This is a full-time remote role for a Client Relations Specialist at Kept Companies.

Work hours are from 8AM to 5PM Monday thru Friday. This is an EST REMOTE Sales Based Commissions position.

Role Description:

  • The Client Relations Specialist will be responsible for managing client relationships and ensuring customer satisfaction.
  • The day-to-day tasks of the role include providing customer support, communicating with clients, and resolving any issues or concerns that may arise.
  • The Client Relations Specialist will work closely with the operations team to coordinate and deliver exceptional service to clients.

Qualifications:

  • Strong interpersonal skills and ability to build and maintain client relationships
  • Experience in customer satisfaction and customer support
  • Excellent communication skills, both verbal and written

Additional qualifications that would be beneficial for this role include:

  • Experience in facility maintenance or related industry.
  • Knowledge of facility management best practices.
  • Ability to work independently and remotely.

Benefits:

  • Paid vacation
  • Medical & Dental
  • Sales based commissions

What Kept Companies employees say

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