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Client Services Manager Jobs in Utah (NOW HIRING)

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Client Services Director

Sandy, UT

Manages a team of employee benefits service staff including Account Executives, Account Managers, and Operational staff. * Guides team on work quality, client-facing standards, and internal ...

Acumen & DCI Career Page

Client Services Agent

Provo, UT · On-site

$19 - $20/hr

Process related paperwork and manage electronic communication * Accurate data entry using several ... Prior experience in customer service and/or client relations * Ability to handle fluctuating ...

ARUP

Client Services Agent

Salt Lake City, UT · On-site

$15 - $20/hr

The Client Services Agent demonstrates competence in the policies, procedures and processes ... Promote and exercise information management through case ownership and prioritization by providing ...

ARUP Laboratories

Client Services Agent

Salt Lake City, UT · On-site

$18.30 - $25.46/hr

The Client Services Agent demonstrates competence in the policies, procedures and processes ... Promote and exercise information management through case ownership and prioritization by providing ...

ARUP

Client Services Agent

Salt Lake City, UT

$15 - $20/hr

The Client Services Agent demonstrates competence in the policies, procedures and processes ... Promote and exercise information management through case ownership and prioritization by providing ...

ARUP Laboratories

Client Services Agent

Salt Lake City, UT · On-site

$18.30 - $25.46/hr

The Client Services Agent demonstrates competence in the policies, procedures and processes ... Promote and exercise information management through case ownership and prioritization by providing ...

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Client Services Manager information

See Utah salary details

$31.9K

$64K

$116.1K

How much do client services manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client services manager in Utah is $64,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $75,600.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

Is a client service manager a good career?

A client services manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with internal teams. It typically requires strong communication, problem-solving skills, and experience in customer service or sales. The career offers opportunities for advancement into senior management and can be stable with demand across various industries.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Utah? The most popular types of Client Services jobs in Utah are:
What are popular job titles related to Client Services Manager jobs in Utah? For Client Services Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Utah look for? The top searched job categories for Client Services Manager jobs in Utah are:
What cities in Utah are hiring for Client Services Manager jobs? Cities in Utah with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $64,026 per year, or $30.8 per hour.
Client Services Manager (Salt Lake City, UT)

Client Services Manager (Salt Lake City, UT)

Atlas Search

Salt Lake City, UT • On-site

Other

Posted yesterday

Job description

Client Service Manager (Financial Technology / Wealth Management)


Position Overview

A rapidly growing financial technology firm is seeking a Client Delivery Team Lead to oversee a team responsible for client reporting, data management, and financial platform support. This role combines people leadership, client relationship management, financial data analysis, and technology, making it ideal for someone who enjoys solving complex client challenges while developing high-performing teams.


This individual will lead a team of client-facing analysts, oversee daily operations, manage escalations, and partner with senior leadership to continuously improve processes and client experience.


Key Responsibilities

Team Leadership

  • Lead, mentor, and develop a team of client-facing analysts.
  • Manage workloads, priorities, and project execution.
  • Conduct coaching, performance management, and career development.
  • Escalate and resolve complex client issues.

Client Delivery & Reporting

  • Analyze portfolio performance and financial reporting data.
  • Review account reconciliations and resolve reporting discrepancies.
  • Support client onboarding, implementation, training, and ongoing relationship management.
  • Serve as a trusted point of contact for key client relationships.

Financial Data & Technology

  • Configure financial reporting platforms and client accounts.
  • Manage financial data feeds and system maintenance.
  • Create customized client reporting solutions.
  • Partner with technology vendors on system enhancements and issue resolution.

Process Improvement

  • Develop operational procedures and internal controls.
  • Improve reporting workflows and data quality.
  • Participate in technology initiatives and platform enhancements.
  • Support special projects and business growth initiatives.


Qualifications

  • Bachelor's degree
  • Experience with wealth management platforms (Addepar, Black Diamond, Orion, APX, Axys, etc.)
  • 6–10 years of experience within financial services, wealth management, fintech, or investment operations.
  • Prior people management experience required.
  • Experience managing client relationships.
  • Experience with portfolio reporting or performance reporting.
  • Strong analytical and technology skills.
  • Advanced Excel skills; SQL, Python, Power BI or similar tools are a plus.
  • Excellent communication and leadership abilities.

Apply