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Client Service Management Jobs in Virginia (NOW HIRING)

The High Companies

Client Service Manager

Arlington, VA · On-site

... Client Service Manager to service our Northern Virgina- DMV area. StructureCare is a premier ... Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or ...

High Industries

Client Service Manager

Arlington, VA · On-site

... Client Service Manager to service our Northern Virgina- DMV area. StructureCare is a premier ... Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or ...

TekSynap

Client Service Manager

Arlington, VA · On-site

$115K - $155K/yr

Responsibilities & Qualifications We are seeking Client Service Manager to join our team supporting ... Mobile Device Management, 4) MACDs, and 5) Walk Up Kiosk Support. The mission of FDIC's Chief ...

TekSynap

Client Service Manager

Arlington, VA · On-site

$115K - $155K/yr

Responsibilities & Qualifications We are seeking Client Service Manager to join our team supporting ... Mobile Device Management, 4) MACDs, and 5) Walk Up Kiosk Support. The mission of FDIC's Chief ...

TekSynap

Client Service Manager

Arlington, VA

$115K - $155K/yr

We are seeking Client Service Manager to join our team supporting the Federal Deposit Insurance ... Mobile Device Management, 4) MACDs, and 5) Walk Up Kiosk Support. The mission of FDIC's Chief ...

TekSynap

Client Service Manager

Arlington, VA · On-site

$115K - $155K/yr

... seeking Client Service Manager to join our team supporting the Federal Deposit Insurance ... Mobile Device Management, 4) MACDs, and 5) Walk Up Kiosk Support. The mission of FDIC's Chief ...

Virginia Tech

Client Services Manager

Blacksburg, VA

Administrative & Professional Senior management: College of Veterinary Medicine Department: Vet ... client service functions of the Veterinary Teaching Hospital (VTH). Primary focus is ensuring an ...

defi AUTO LLC

Client Service Executive

Richmond, VA · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly visible, client-facing role supporting some of the largest organizations in the financial services ...

Morgan Stanley

Client Service Associate

Richmond, VA

$14.25 - $19.75/hr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

Morgan Stanley

Client Service Associate

Richmond, VA · On-site

$14.25 - $19.75/hr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

Morgan Stanley

Client Service Associate

Richmond, VA · On-site

$14.25 - $19.75/hr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

Modera Wealth Management

Client Service Specialist

Mclean, VA · Hybrid

$17.25 - $22.75/hr

Modera Wealth Management is an independent, fee-only firm that strives to make a lasting positive ... We are looking for a Client Service Specialist in McLean, VA to support the office's advisors and ...

Modera Wealth Management

Client Service Specialist

Mclean, VA · On-site

$17.50 - $23/hr

Modera Wealth Management is an independent, fee-only firm that strives to make a lasting positive ... We are looking for a Client Service Specialist in McLean, VA to support the office's advisors and ...

Modera Wealth Management

Client Service Specialist

Mclean, VA · On-site

$17.25 - $22.75/hr

Modera Wealth Management is an independent, fee-only firm that strives to make a lasting positive ... We are looking for a Client Service Specialist in McLean, VA to support the office's advisors and ...

W3Global Inc.

Client Service Associate

Roanoke, VA

$80K - $110K/yr

Client Service Associate About the Opportunity Our client is an established, independent wealth ... The firm provides comprehensive wealth management solutions by integrating financial planning ...

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All JobsClient Service Management JobsClient Service Management Jobs in Virginia

Client Service Management information

See Virginia salary details

$24.3K

$57.5K

$100.1K

How much do client service management jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client service management in Virginia is $57,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $69,400.00 per year, depending on experience, location, and employer.

What is client service management?

Client service management refers to the practice of overseeing and improving relationships with clients to ensure their needs are met and their expectations are exceeded. Professionals in this field act as the main point of contact between an organization and its clients, handling inquiries, resolving issues, and coordinating services. Their goal is to deliver a positive client experience, foster loyalty, and support business growth by ensuring satisfaction throughout the client lifecycle.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer relationship management skills, problem-solving abilities, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and sometimes certifications like ITIL or PMP are typically required. Exceptional communication, conflict resolution, and organizational skills help you stand out in this client-facing role. These competencies are vital for building client trust, ensuring service delivery excellence, and maintaining long-term business relationships.

Is a client service manager a good career?

A client service management role involves overseeing client relationships, ensuring customer satisfaction, and coordinating service delivery. It offers opportunities for leadership, communication, and problem-solving skills, with potential for career advancement and salary growth. Success in this field often requires strong interpersonal skills and industry knowledge.

What do client services managers do?

Client services managers oversee client accounts, ensuring customer satisfaction and addressing issues promptly. They coordinate between clients and internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

How does a Client Service Manager typically collaborate with internal teams to address client needs?

Client Service Managers often act as a bridge between clients and various internal departments, such as sales, operations, and product development. They regularly communicate client feedback and requirements to ensure solutions are tailored effectively. Collaboration usually involves cross-functional meetings, joint problem-solving sessions, and ongoing coordination to resolve issues quickly and deliver a seamless experience for clients. Building strong relationships with both clients and internal teams is key to success in this role.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What is the highest paying job in customer service?

In customer service, senior roles such as Customer Service Director or Customer Experience Executive tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. These positions typically require strong management skills, industry knowledge, and sometimes advanced certifications in customer experience or business management.

What is the difference between Client Service Management vs Customer Support Specialist?

AspectClient Service ManagementCustomer Support Specialist
CredentialsRelevant certifications in client management, communication, or customer relationship management (CRM) toolsBasic customer service training, sometimes certifications in support tools
Work EnvironmentTypically office-based, managing client accounts and relationshipsOften call centers or help desks, providing technical or service support
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications
Search & Comparison IntentUnderstanding client relationship roles, career paths, or job requirementsTechnical support, troubleshooting, or customer service roles

Client Service Management focuses on building and maintaining long-term client relationships, often involving strategic planning and account management. Customer Support Specialists primarily handle technical issues or inquiries to resolve customer problems quickly. While both roles involve customer interaction, Client Service Management emphasizes relationship growth, whereas Customer Support is more about issue resolution.

What are popular job titles related to Client Service Management jobs in Virginia? For Client Service Management jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Client Service Management jobs in Virginia look for? The top searched job categories for Client Service Management jobs in Virginia are:
Client Service Management jobs near you
Infographic showing various Client Service Management job openings in Virginia as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $57,501 per year, or $27.6 per hour.
Client Service Manager

Client Service Manager

The High Companies

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

At StructureCare, we don't just restore parking garages, we protect what supports everything else. As a national leader in parking structure engineering, repair, and maintenance, we've worked on more than 600 facilities of every construction type. Our approach is simple:
Engineer smart solutions, prevent problems before they start, and always deliver what we promise, with no surprises.
Behind every successful project is a team of problem-solvers, planners, and professionals who take pride in doing things right the first time.
Looking to build a career with purpose and precision? Join StructureCare, where your work keeps everything standing.
Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Service Manager to service our Northern Virgina- DMV area. StructureCare is a premier engineering and restoration company working to protect infrastructure investments throughout the United States. We believe in a strong connection between the engineering and implementation of a solution.
The successful candidate will possess the following qualifications:
  • Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.
  • 3 or more years in Sales/Business Development
  • Excellent written and verbal communication skills
  • Technical aptitude and strong problem-solving skills
  • Working knowledge of the construction or commercial real estate industry (preferred)
  • Willingness to be flexible in a fast-paced work environment
  • Driver's license and acceptable motor vehicle record required

In this role you will be responsible for:
  • Develop and execute a strategic territory sales plan, including proactive prospecting, lead qualification, and closing new business to achieve revenue targets
  • Acting as the single point of contact for all long-term customer relationships
  • Monitoring and managing financial performance of all accounts within the assigned territory
  • Accountability for client deliverables
  • Communicating technical information and probable costs to key decision makers
  • Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports
  • Project set up
  • Developing proposals
  • Engaging in collaborative problem solving and decision making

All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.
Important Details:
  • This position reports to the Territory Manager.

Working for StructureCare:
StructureCare is a unique single source for the engineering, repair, restoration, and maintenance of parking structures of all construction types. Backed by design, construction, and repair experience on over 600 structures, StructureCare helps owners and facility managers make appropriate, cost-effective decisions that promote the long-term durability of their parking garages with an ultimate focus on prevention.
  • Tuition Assistance with 100 percent reimbursement for approved courses and degree programs which are job related and approved in advance by your supervisor.
  • Employee Assistance Program provides professional, confidential assistance for any type of personal issue you or your eligible dependents are experiencing.
  • High Family Foundation Scholarship is awarded annually to the children of High co-workers working at least 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each year they are enrolled in a two- or four-year accredited degree program.
  • Good Measure Award is presented periodically to an individual or team from each of the High companies who exemplifies The High Philosophy and who has gone above and beyond normal job responsibilities to provide "Good Measure."
  • Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
  • 401(k) Retirement Plan with a company match.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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