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Client Service Management Jobs in Virginia (NOW HIRING)

High Industries

Client Service Manager

Arlington, VA · On-site

... Client Service Manager to service our Northern Virgina- DMV area. StructureCare is a premier ... Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or ...

The High Companies

Client Service Manager

Arlington, VA · On-site

... Client Service Manager to service our Northern Virgina- DMV area. StructureCare is a premier ... Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or ...

KLDiscovery

Client Services Manager

Mclean, VA · On-site

Management must oversee service delivery of all direct reports to ensure the best quality of ... around client communication and interaction, client service delivery, internal workflows and ...

TekSynap

Client Service Manager

Arlington, VA · On-site

$115K - $155K/yr

We are seeking Client Service Manager to join our team supporting the Federal Deposit Insurance ... Mobile Device Management, 4) MACDs, and 5) Walk Up Kiosk Support. The mission of FDIC's Chief ...

TekSynap

Client Service Manager

Arlington, VA · On-site

$115K - $155K/yr

Responsibilities & Qualifications We are seeking Client Service Manager to join our team supporting ... Mobile Device Management, 4) MACDs, and 5) Walk Up Kiosk Support. The mission of FDIC's Chief ...

TekSynap

Client Service Manager

Arlington, VA

$115K - $155K/yr

Responsibilities & Qualifications We are seeking Client Service Manager to join our team supporting ... Mobile Device Management, 4) MACDs, and 5) Walk Up Kiosk Support. The mission of FDIC's Chief ...

TekSynap

Client Service Manager

Arlington, VA

$115K - $155K/yr

... seeking Client Service Manager to join our team supporting the Federal Deposit Insurance ... Mobile Device Management, 4) MACDs, and 5) Walk Up Kiosk Support. The mission of FDIC's Chief ...

Virginia Tech

Client Services Manager

Blacksburg, VA

Administrative & Professional Senior management: College of Veterinary Medicine Department: Vet ... client service functions of the Veterinary Teaching Hospital (VTH). Primary focus is ensuring an ...

Morgan Stanley

Client Service Associate

Roanoke, VA · On-site

$35K/yr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

Morgan Stanley

Client Service Associate

Roanoke, VA

$35K/yr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

Morgan Stanley

Client Service Associate

Roanoke, VA · On-site

$35K/yr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

Morgan Stanley

Client Service Associate

Roanoke, VA

$55K - $95K/yr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

Morgan Stanley

Client Service Associate

Roanoke, VA · On-site

$55K - $95K/yr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

Modera Wealth Management

Client Service Specialist

Mclean, VA · Hybrid

$17.25 - $22.75/hr

Modera Wealth Management is an independent, fee-only firm that strives to make a lasting positive ... We are looking for a Client Service Specialist in McLean, VA to support the office's advisors and ...

Modera Wealth Management

Client Service Specialist

Mclean, VA · On-site

$17.25 - $22.75/hr

Modera Wealth Management is an independent, fee-only firm that strives to make a lasting positive ... We are looking for a Client Service Specialist in McLean, VA to support the office's advisors and ...

Modera Wealth Management

Client Service Specialist

Mclean, VA · On-site

$17.50 - $23/hr

Modera Wealth Management is an independent, fee-only firm that strives to make a lasting positive ... We are looking for a Client Service Specialist in McLean, VA to support the office's advisors and ...

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All JobsClient Service Management JobsClient Service Management Jobs in Virginia

Client Service Management information

See Virginia salary details

$24.3K

$57.5K

$100.1K

How much do client service management jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client service management in Virginia is $57,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $69,400.00 per year, depending on experience, location, and employer.

What is client service management?

Client service management refers to the practice of overseeing and improving relationships with clients to ensure their needs are met and their expectations are exceeded. Professionals in this field act as the main point of contact between an organization and its clients, handling inquiries, resolving issues, and coordinating services. Their goal is to deliver a positive client experience, foster loyalty, and support business growth by ensuring satisfaction throughout the client lifecycle.

What are the key skills and qualifications needed to thrive as a client service manager?

To thrive as a Client Service Manager, you need strong customer relationship management skills, problem-solving abilities, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and sometimes certifications like ITIL or PMP are typically required. Exceptional communication, conflict resolution, and organizational skills help you stand out in this client-facing role. These competencies are vital for building client trust, ensuring service delivery excellence, and maintaining long-term business relationships.

What do client service managers do?

Client service managers oversee client accounts, ensuring customer satisfaction and addressing issues promptly. They coordinate between clients and internal teams, manage service delivery, and often use customer relationship management (CRM) tools to track interactions and performance. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How does a client service manager typically collaborate with internal teams to address client needs?

Client Service Managers often act as a bridge between clients and various internal departments, such as sales, operations, and product development. They regularly communicate client feedback and requirements to ensure solutions are tailored effectively. Collaboration usually involves cross-functional meetings, joint problem-solving sessions, and ongoing coordination to resolve issues quickly and deliver a seamless experience for clients. Building strong relationships with both clients and internal teams is key to success in this role.

How much do client service managers make in the US?

Client service managers in the US typically earn an average salary of around $65,000 to $85,000 per year, depending on experience, industry, and location. Salaries can vary based on the size of the company and the complexity of client accounts managed.

What is the difference between Client Service Management vs Customer Support Specialist?

AspectClient Service ManagementCustomer Support Specialist
CredentialsRelevant certifications in client management, communication, or customer relationship management (CRM) toolsBasic customer service training, sometimes certifications in support tools
Work EnvironmentTypically office-based, managing client accounts and relationshipsOften call centers or help desks, providing technical or service support
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications
Search & Comparison IntentUnderstanding client relationship roles, career paths, or job requirementsTechnical support, troubleshooting, or customer service roles

Client Service Management focuses on building and maintaining long-term client relationships, often involving strategic planning and account management. Customer Support Specialists primarily handle technical issues or inquiries to resolve customer problems quickly. While both roles involve customer interaction, Client Service Management emphasizes relationship growth, whereas Customer Support is more about issue resolution.

What are popular job titles related to Client Service Management jobs in Virginia? For Client Service Management jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Client Service Management jobs in Virginia look for? The top searched job categories for Client Service Management jobs in Virginia are:
Client Service Management jobs near you
Infographic showing various Client Service Management job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,501 per year, or $27.6 per hour.

Remote Client Service Manager

Globe Life American Income Division

Chesapeake, VA • On-site, Remote

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Remote Client Service Manager
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Remote Client Service Manager - Lead with Purpose
100% Remote | Flexible Schedule | Leadership Development
Are you a service-driven professional with a passion for leadership, relationship building, and helping others succeed?
AO is seeking motivated individuals to join our team as Remote Client Service Managers. This fully remote opportunity combines customer service, leadership development, and professional growth within a collaborative organization that values mentorship, integrity, and long-term success.
Whether you're an experienced leader or someone with strong leadership potential, you'll receive the training, coaching, and support needed to build a rewarding career while helping working families protect what matters most.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families secure their financial future while developing leaders through mentorship, continuous learning, and performance-based career advancement.
Position Overview
As a Remote Client Service Manager, you'll deliver exceptional client service while supporting and developing a collaborative remote team. This role blends leadership, customer service, relationship management, and professional development in a flexible work-from-home environment.
Key Responsibilities
Client Service
  • Meet with clients through Zoom and phone appointments
  • Provide professional guidance regarding available benefits and coverage options
  • Assist clients with enrollment, policy updates, and ongoing service needs
  • Build and maintain long-term client relationships through exceptional service
  • Resolve client questions with professionalism, empathy, and accuracy
Leadership
  • Lead by example while promoting a culture of service excellence
  • Coach, mentor, and support team members in their professional development
  • Encourage collaboration, accountability, and continuous improvement
  • Participate in leadership training and mentoring programs
  • Utilize virtual communication tools to strengthen team performance
  • Maintain professionalism, compliance, and organizational standards
Why Join AO?
🌎 100% Remote Work
  • Work from anywhere within the United States
  • No commuting
  • Modern virtual work environment
  • Flexible work-from-home lifestyle
⏰ Flexible Scheduling
  • Build a schedule that supports your personal and professional goals
  • Maintain work-life balance while achieving performance objectives
📚 Leadership Mentorship
  • One-on-one coaching from experienced leaders
  • Executive leadership development
  • Weekly professional training
  • Ongoing mentorship and support
📈 Career Growth
  • Performance-based advancement
  • Clear leadership pathways
  • Promotion from within
  • Long-term career development
💰 Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership recognition opportunities
  • Residual income opportunities
♥ Benefits & Perks
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Union-supported work environment
  • Leadership conferences and development events
  • Annual incentive trips for qualifying team members
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Passion for delivering exceptional customer service
  • Strong communication and interpersonal skills
  • Leadership ability or strong leadership potential
  • Self-motivation and accountability
  • Positive, growth-oriented mindset
  • Strong organizational and time-management skills
  • Ability to work independently while collaborating remotely
  • Professionalism, integrity, and adaptability
Helpful Experience
Experience in one or more of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Team Leadership
  • Sales
  • Retail Management
  • Hospitality
  • Healthcare
  • Business Operations
  • Call Center Leadership

Leadership experience is welcomed but not required. We value coachability, work ethic, and a desire to grow. Comprehensive training and mentorship are provided.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Lead with Purpose?
If you're looking for a flexible remote career where you can develop as a leader, deliver exceptional client service, and build long-term professional success, we'd love to hear from you.
Apply today and begin your leadership journey with AO.
Lead with Integrity. Serve with Excellence. Grow Without Limits. 🚀

Apply