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Sr Client Relations Manager Jobs in Virginia (NOW HIRING)

RemX

Be Seen First

Client Relations Manager

Richmond, VA · On-site

$75K/yr

RemX is seeking a service-driven onsite Client Relations Manager to lead day-to-day workplace operations and deliver an exceptional client and employee experience. This role oversees office services ...

AEG

Client Relations

Virginia Beach, VA · On-site

$34K - $43K/yr

Proven experience in client relations, account management, or a similar client-facing role, preferably within the sports, entertainment, or talent management industry. * Exceptional verbal and ...

Paradigm Inc

Client Relations Admin

Virginia Beach, VA · On-site

$35K - $44K/yr

Client Relations Team Member Are you a proactive, detail-driven professional who thrives in a fast ... Maintain and update client records in the CRM system with accuracy and timeliness. * Document ...

GEM

Client Relations Associate - Entry Level

Norfolk, VA · On-site

$38K - $48K/yr

Good time-management and problem-solving abilities * A motivated and dependable work ethic * An interest in marketing, communications, client relations, community outreach, or customer engagement ...

hhv

Client Relations Associate Entry Level

Alexandria, VA · On-site

$42K - $53K/yr

We are seeking a detail-oriented and enthusiastic Client Relations Associate to join our growing ... In this role, you'll help manage client relationships, support event marketing campaigns ...

HHV

Client Relations Associate - Entry Level

Alexandria, VA · On-site

$42K - $53K/yr

We are seeking a detail-oriented and enthusiastic Client Relations Associate to join our growing ... In this role, you'll help manage client relationships, support event marketing campaigns ...

NoeCee Global, Inc

VA · On-site

$41K - $51K/yr

... managing client accounts * Coordinate with internal departments to ensure client needs are met ... Hands-on experience in customer relations and business operations

New

STRIDER, LLC

Senior Client Advisor

Mclean, VA · On-site

Excellent project management and organizational skills with the ability to manage multiple client ... Bachelor's degree in International Relations, Political Science, Criminal Justice, Business ...

CapCenter

Client Relations Consultant

Glen Allen, VA · On-site

$24.04 - $28.85/hr

Client Relations Consultant Founded in Richmond, Virginia in 1997, CapCenter exists to help ... Manage multiple client interactions and priorities while maintaining attention to detail * Deliver ...

CapCenter

Client Relations Consultant

Glen Allen, VA · On-site

$24.04 - $28.85/hr

As a Client Relations Consultant, you'll be the first point of contact for clients seeking guidance ... Manage multiple client interactions and priorities while maintaining attention to detail * Deliver ...

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All JobsSr Client Relations JobsSr Client Relations Manager JobsSr Client Relations Manager Jobs in Virginia

Sr Client Relations Manager information

What does a Sr Client Relations Manager do?

A Sr Client Relations Manager is responsible for maintaining and strengthening relationships with key clients, ensuring their needs are met and expectations exceeded. They act as the main point of contact between the client and the company, addressing concerns, providing solutions, and seeking opportunities to expand business with existing clients. This role often involves strategic planning, client account management, and collaborating with internal teams to deliver excellent service. Senior client relations managers also analyze client feedback to improve products or services and drive client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Sr Client Relations Manager?

To thrive as a Sr Client Relations Manager, you need expertise in account management, relationship building, and a strong understanding of your industry, often backed by a relevant bachelor’s degree and several years of client-facing experience. Familiarity with CRM systems like Salesforce, project management tools, and data analysis software is typically required. Excellent communication, negotiation, and problem-solving skills help you foster trust and resolve issues efficiently. These competencies are essential for maintaining long-term client satisfaction, driving business growth, and ensuring seamless service delivery.

What are some typical challenges a Sr Client Relations Manager faces when managing multiple high-profile accounts?

A Sr Client Relations Manager often juggles multiple high-profile accounts, which can present challenges such as balancing competing client priorities, maintaining strong communication across various stakeholders, and proactively resolving issues before they escalate. Navigating complex client expectations while ensuring consistent service delivery requires strong organizational skills and the ability to adapt quickly. Building trust and demonstrating value to each client, even during challenging situations, is key to long-term relationship success in this role.

What is the difference between Sr Client Relations Manager vs Client Relations Specialist?

AspectSr Client Relations ManagerClient Relations Specialist
Required CredentialsBachelor's degree, experience in client management, strong communication skillsBachelor's degree, customer service experience, communication skills
Work EnvironmentCorporate offices, client-facing roles, team managementCustomer service centers, client support teams, direct interaction with clients
Employer & Industry UsageFinancial services, tech, consulting firmsRetail, hospitality, healthcare sectors
Search & Comparison IntentUnderstanding senior client management roles, career progressionEntry-level client support, role clarification

The main difference between a Sr Client Relations Manager and a Client Relations Specialist lies in experience, responsibilities, and seniority. The manager oversees client relationships at a strategic level, often managing teams and complex accounts, while the specialist handles direct client interactions and support. Both roles require strong communication skills and industry knowledge, but the manager position typically demands more experience and leadership responsibilities.

What are popular job titles related to Sr Client Relations Manager jobs in Virginia?

For Sr Client Relations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Sr Client Relations Manager jobs in Virginia look for?

The top searched job categories for Sr Client Relations Manager jobs in Virginia are:

Sr Client Relations Manager jobs near you
Infographic showing various Sr Client Relations Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Client Relations Manager

EmpowerHome Team

Chantilly, VA • On-site

Full-time

Re-posted 10 days ago

Job description

Description
Client Relations Manager | Real Estate Operations Manager | EmpowerHome Team | On-Site | Chantilly, VA
Location: Chantilly, VA
Job Type: Full-Time
Company: EmpowerHome Team
Lead Client Experience and Real Estate Operations
Are you an experienced Client Relations Manager, Real Estate Operations Manager, or Team Leader who enjoys leading people, improving processes, and creating an exceptional client experience?
EmpowerHome Team is seeking a motivated and organized Real Estate Operations Manager to join our growing team in Chantilly, Virginia.
In this leadership role, you'll help oversee people, systems, and daily operations to keep our real estate business running efficiently. You'll work closely with team members to improve processes, maintain accountability, and ensure clients receive exceptional service from their first appointment through closing.
EmpowerHome Team is recognized among the Top 10 Real Estate Teams in the Nation by RealTrends (2024). We're looking for a strong leader who can help us continue growing while maintaining a high standard of client service and operational excellence.
What You'll Do
  • Lead, support, and develop team members
  • Oversee client experience and service standards
  • Improve systems, processes, and daily workflows
  • Monitor team performance and maintain accountability
  • Identify and resolve client and operational issues
  • Collaborate with leadership to improve efficiency and productivity
  • Ensure a seamless client experience from listing appointment through closing
  • Help create a culture of teamwork, ownership, and continuous improvement
What We're Looking For
We're seeking someone who is:
  • Experienced in client relations, operations, real estate, or team leadership
  • A strong communicator and relationship builder
  • Highly organized and detail-oriented
  • Comfortable leading and holding a team accountable
  • Process-driven with a focus on efficiency and results
  • Customer-focused and committed to delivering exceptional service
  • Able to manage multiple priorities in a fast-paced environment
  • Proactive, solutions-oriented, and willing to take ownership
Why Join EmpowerHome Team?
You'll join a high-performing, growth-focused real estate organization with proven systems, strong team support, and opportunities for professional development.
If you're ready to take the next step in your career as a Client Relations Manager or Real Estate Operations Manager in Chantilly, VA, we'd love to hear from you.
Apply today and join EmpowerHome Team as we continue to build an exceptional team, operational systems, and client experience.
Responsibilities
What You'll Do
• Project Management: Coordinate property preparation, staging, photography, and showings while managing timelines and vendors.
• Team Leadership: Lead the listing coordination team and ensure accountability, communication, and efficiency.
• Marketing Oversight: Work with the marketing team to ensure listings have high-quality descriptions, visuals, and online promotion.
• Client Relations: Serve as the main point of contact for sellers, providing proactive updates and exceptional service.
• Systems & Compliance: Maintain accurate CRM and MLS records, manage listing documents, and ensure compliance.
• Operational Excellence: Improve processes, identify efficiencies, and maintain EmpowerHome's standards of excellence.
Qualifications
What We're Looking For
• Experience in real estate operations, listing coordination, or project management preferred
• Strong leadership and organizational skills with the ability to manage multiple projects
• Excellent communication and problem-solving skills
• Tech-savvy with experience using Microsoft Office, CRM systems, and MLS platforms
• Self-motivated, collaborative, and passionate about team culture and client experience
• Calm under pressure, solutions-focused, and committed to continuous improvement

Apply