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Remote Relationship Manager Jobs in Virginia (NOW HIRING)

FusionTek

Client Relationship Manager - DC

Arlington, VA · On-site +1

$85K - $100K/yr

As a Client Relationship Manager, you'll be the face of FusionTek for a dedicated portfolio of ... This position is listed as Hybrid - primarily remote with occasional travel to client meetings ...

Orion ICS LLC

Remote Recruiter

Virginia Beach, VA · On-site +1

This role requires a strategic approach to identifying and recruiting qualified candidates, ensuring a smooth and efficient hiring process, and maintaining strong relationships with hiring managers ...

ForgeFit

Remote Customer Service Specialist

Hampton, VA · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Chesapeake, VA · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Virginia Beach, VA · On-site +1

$16.25 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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All JobsRelationship JobsRemote Relationship Manager JobsRemote Relationship Manager Jobs in Virginia

Remote Relationship Manager information

See Virginia salary details

$27.8K

$80K

$139.3K

How much do remote relationship manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote relationship manager in Virginia is $80,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $104,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Relationship Manager position, and why are they important?

To excel as a Remote Relationship Manager, you need strong communication and interpersonal skills, experience in client management or sales, and a relevant degree such as business or marketing. Familiarity with CRM platforms (like Salesforce or HubSpot), virtual meeting tools, and performance analytics dashboards is often required. Excellent problem-solving, self-motivation, and the ability to build trust remotely are standout soft skills. These capabilities are crucial for maintaining and growing client relationships, ensuring satisfaction, and achieving business goals in a remote work environment.

What are the typical daily responsibilities of a Remote Relationship Manager?

As a Remote Relationship Manager, your day-to-day duties often include managing client accounts, conducting virtual check-ins, responding to emails and inquiries, and collaborating with internal teams to address client needs. You’ll typically use video calls and CRM software to keep track of client interactions and ensure their satisfaction with your company’s products or services. Proactively identifying opportunities for upselling or cross-selling and resolving issues efficiently are also part of the role. While you may work independently, regular virtual meetings and communication with both clients and colleagues are standard in this position.

What is a Remote Relationship Manager job?

A Remote Relationship Manager is responsible for building and maintaining strong relationships with clients while working remotely. They engage with customers through phone, email, or video calls to understand their needs, provide support, and offer solutions. This role often involves sales, customer service, or account management responsibilities, depending on the industry. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are popular job titles related to Remote Relationship Manager jobs in Virginia? For Remote Relationship Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Relationship Manager jobs in Virginia look for? The top searched job categories for Remote Relationship Manager jobs in Virginia are:
What cities in Virginia are hiring for Remote Relationship Manager jobs? Cities in Virginia with the most Remote Relationship Manager job openings:
Remote Relationship Manager jobs near you
Infographic showing various Remote Relationship Manager job openings in Virginia as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $80,013 per year, or $38.5 per hour.
Client Relationship Manager - DC

Client Relationship Manager - DC

FusionTek

Arlington, VA • On-site, Remote

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastructure management for small- to mid-sized businesses.

As we continue to expand our services, we are eager to find a Client Relationship Manager who embodies our core values:

  • Teamwork: We achieve our goals collaboratively.
  • Growth Mindset: We are focused on continuous improvement for our team members and our clients.
  • Integrity: We operate with transparency and prioritize the needs of our clients.
  • Ownership: We take responsibility for our work and ensure commitments are fulfilled.

As a Client Relationship Manager, you'll be the face of FusionTek for a dedicated portfolio of clients, a trusted partner they can count on. This role sits at the intersection of relationship building, service excellence, and strategic growth, giving you real ownership and impact. If you thrive on solving problems, nurturing long-term partnerships, and being a genuine advocate for the people you serve, this role was built for you!

This position is listed as Hybrid - primarily remote with occasional travel to client meetings/events. DC-Metro Area residents only.

Here's what you'll be doing:

  • Champion your clients - serve as their primary point of contact, ensuring they always feel heard, supported, and valued.
  • Drive retention and growth - build relationships that lead to long-term renewals and identify opportunities to expand the value FusionTek delivers.
  • Keep a pulse on account health - proactively spot risks, resolve recurring issues, and develop action plans before small problems become big ones.
  • Bridge the gap between client and company - bring client feedback to internal teams so we can continuously improve service delivery.
  • Coordinate seamlessly across teams - partner with Project Managers, Sales, and Leadership to move initiatives forward and keep clients informed.
  • Manage the details that matter - maintain accurate client documentation, account records, and technical configurations.
  • Show up where it counts - conduct virtual or onsite client visits as needed to strengthen relationships and support key moments.

Requirements

Experience & Qualifications
  • MSP (Managed Service Provider) experience - familiarity with how MSPs operate, including service delivery models, ticketing workflows, and vendor/client dynamics
  • Account management experience - demonstrated ability to manage a portfolio of clients, drive retention, and own the client relationship end-to-end
  • DC-Metro Area resident 
Technical Skills
  • Technical literacy in server technologies - working understanding of server environments (on-prem and/or hosted) to speak confidently with both clients and internal technical teams
  • Network infrastructure knowledge - familiarity with networking concepts (firewalls, switches, VPNs, etc.) sufficient to understand client environments and escalate issues accurately
  • Cloud technology familiarity - comfortable with common cloud platforms and services (Microsoft 365, Azure, AWS, or similar) and how they're used in a managed services context
  • Strong communication skills - ability to translate technical concepts into clear, accessible language for non-technical stakeholders
  • Proactive problem-solving - identifies risks early, builds action plans, and follows through independently
  • Cross-functional collaboration - works effectively with technical, sales, and project management teams
  • CRM proficiency - experience with tools like AutoTask, ConnectWise, or similar platforms
  • Self-management in a remote/hybrid environment - strong organizational habits and reliable follow-through

Benefits

At FusionTek, we truly believe our people are our most valuable asset. That's why we're proud to offer:

  • Competitive salary: $85,000 - $100,000 per year
  • Quarterly bonus eligibility: Earn up to 4% each quarter by meeting departmental KPIs and Metrics.
  • Comprehensive coverage: Medical, Dental and Vision plans
  • 401(k) plan with 4% company matching and immediate vesting
  •  Time Off That Actually Lets You Recharge: Generous PTO, Paid company holidays, Dedicated Birthday PTO and additional floating holiday for extra flexibility
  • Educational reimbursement for certification tests and access to company-supplied training resources
  • Team culture: Fun events and opportunities to connect with colleagues

Apply