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Client Relationship Associate Jobs in Virginia (NOW HIRING)

TIAA

WM Client Relationship Consultant

Fairfax, VA

$62.50K - $87.50K/yr

Wealth Client Relationship Manager Wealth Management Client Relationship Managers at TIAA spend ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

TIAA

WM Client Relationship Consultant

Fairfax, VA · On-site

$62.50K - $87.50K/yr

Wealth Client Relationship Manager Wealth Management Client Relationship Managers at TIAA spend ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

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See Virginia salary details

$24.8K

$46.7K

$66.4K

How much do client relationship associate jobs pay per year?

As of May 29, 2026, the average yearly pay for client relationship associate in Virginia is $46,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $49,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relationship Associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a Client Relationship Associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What does a Client Relationship Associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.
What are the most commonly searched types of Client Relationship jobs in Virginia? The most popular types of Client Relationship jobs in Virginia are:
What are popular job titles related to Client Relationship Associate jobs in Virginia? For Client Relationship Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Client Relationship Associate jobs in Virginia look for? The top searched job categories for Client Relationship Associate jobs in Virginia are:
What cities in Virginia are hiring for Client Relationship Associate jobs? Cities in Virginia with the most Client Relationship Associate job openings:
Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in Virginia as of May 2026, with employment types broken down into 1% As Needed, 68% Full Time, 21% Part Time, 1% Temporary, and 9% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $46,685 per year, or $22.4 per hour.
Senior Client Relationship Associate

Senior Client Relationship Associate

ServisFirst Bank

Virginia Beach, VA

Other

Posted 13 days ago

Job description

At ServisFirst, Our Name is Our Mission.
DUTIES AND RESPONSIBILITIES
The Senior Client Relationship Associate provides administrative support to Bank Officers, assisting with responses to client requests, scheduling appointments, coordinating resources and gathering loan documentation and related reports as needed. Assignments will depend on the local region and the individual needs of officers, who require varying degrees of assistance depending on specialty (commercial loans, executives, management duties) and technical knowledge (ex., some officers manage their own calendars, some delegate to an assistant).
The incumbent will perform duties in the following areas:

  • Respond to telephone and email inquiries on behalf of the officer
  • Coordinate responses among multiple parties as needed, serving as a single point of contact
  • Advise the officer of client requests and seek officer approval in cases of fee waivers, overdrafts, etc.
  • Schedule events such as meetings, conferences, sales appointments, etc.
  • Prepare reports and distribute as appropriate
  • Reserve and coordinate resources (conference rooms, catering, PCs, reports, presentations) on behalf of officer
  • Interact directly with clients and vendors to obtain necessary loan documentation (title companies, attorneys, business owners, etc.)
  • Examine documents to identify missing, incomplete or inconsistent information such as signatures, notarization, initials, terms, etc.
  • Prepare and submit loan packages for underwriting, further approval, or closing, depending on type of loan and needs of officer
  • Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.
Note: Additional duties and responsibilities may be assigned.
MINIMUM QUALIFICATIONS
  • High school diploma or equivalent; some college preferred
  • Administrative experience; financial services environment preferred
  • Experience interacting directly with clients/vendors/management/directors responding to requests and researching/resolving issues
  • Proficient with Microsoft Outlook, Word, Excel and PowerPoint
  • Experience coordinating shared resources and working successfully with team members
  • Knowledge of loan documents, approval process and general Bank policies and procedures
  • Excellent organizational and time management skills, as demonstrated in experience handling multiple tasks and client requests within deadline
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
The physical requirements and environmental conditions of this position consist primarily of:
  • Sustained standing and sitting
  • Frequent use of PC, including typing or sustained attention to monitor
  • Occasional lifting of basic office files or equipment up to 20 lbs
  • Normal office environment with comfortable internal temperatures and low level noise

EOE/AA

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