ZipRecruiter

Log In

1

Director Of Client Relations Jobs in Virginia (NOW HIRING)

Paradigm Inc

Client Relations Admin

Virginia Beach, VA · On-site

$35K - $44K/yr

Address low complexity client order inquiries and route higher complexity matters to Tier II or the Director of Client Relations as appropriate. * Support internal coordination across departments to ...

Cooley

Director of Client Development

Reston, VA · On-site

Director of Client Development Cooley is seeking a Director of Client Development to join the Marketing and Client Developmentteam. Position summary: The role is partof the Client Development Team ...

Cooley LLP

Director of Client Development

Reston, VA · On-site

Director of Client Development Cooley is seeking a Director of Client Development to join the Marketing and Client Developmentteam. Position summary: The role is partof the Client Development Team ...

EmpowerHome Team

Client Relations Manager

Chantilly, VA · On-site

$55K/yr

Help create a culture of teamwork, ownership, and continuous improvement What We're Looking For We're seeking someone who is: * Experienced in client relations, operations, real estate, or team ...

GEM

Client Relations Associate - Entry Level

Fairfax, VA · On-site

$40K - $51K/yr

Communicate directly with members of the public in a professional and approachable manner * Educate ... An interest in marketing, communications, client relations, community outreach, or customer ...

hhv

Client Relations Associate Entry Level

Alexandria, VA · On-site

$42K - $53K/yr

Serve as a primary point of contact for client questions, requests, feedback, and ongoing account ... As a Client Relations Associate, you'll gain hands-on experience in event marketing, client ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key ...

Cooley

Director of Client Accounts

Reston, VA · On-site

Director of Client AccountsCooley is seeking a Director of Client Accounts to join the Accounting & Finance team. Position summary: The Director of Client Accounts partners closely with attorneys and ...

Cooley LLP

Director of Client Accounts

Reston, VA · On-site

Director of Client AccountsCooley is seeking a Director of Client Accounts to join the Accounting & Finance team. Position summary: The Director of Client Accounts partners closely with attorneys and ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key ...

next page

Showing results 1-20

All JobsOf Client Relations JobsDirector Of Client Relations JobsDirector Of Client Relations Jobs in Virginia

Director Of Client Relations information

See Virginia salary details

$52K

$144.9K

$244.9K

How much do director of client relations jobs pay per year?

As of Aug 27, 2026, the average yearly pay for director of client relations in Virginia is $144,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,600.00 and $193,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of client relations, and how can they be addressed?

A Director of Client Relations often navigates challenges such as managing diverse client expectations, handling escalations, and ensuring consistent communication between clients and internal teams. Balancing the needs of multiple stakeholders while maintaining high satisfaction levels requires strong interpersonal and problem-solving skills. Proactively addressing concerns, setting clear expectations, and fostering open dialogue across departments can help mitigate issues and build long-term client trust.

What are the key skills and qualifications needed to thrive as a director of client relations, and why are they important?

To thrive as a Director Of Client Relations, you need expertise in client management, business development, and strategic planning, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Exceptional communication, leadership, and problem-solving skills help build strong client relationships and foster team collaboration. These skills ensure client satisfaction, retention, and business growth in a highly competitive market.

What are popular job titles related to Director Of Client Relations jobs in Virginia?

For Director Of Client Relations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Director Of Client Relations jobs in Virginia look for?

The top searched job categories for Director Of Client Relations jobs in Virginia are:

What cities in Virginia are hiring for Director Of Client Relations jobs?

Cities in Virginia with the most Director Of Client Relations job openings:

Director Of Client Relations jobs near you
Infographic showing various Director Of Client Relations job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $144,861 per year, or $69.6 per hour.

Client Relations Admin

Virginia Beach, VA • On-site

Paradigm Inc
See more jobs at Paradigm Incexternal

$35K - $44K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

Job description

Client Relations Team Member

Are you a proactive, detail-driven professional who thrives in a fast-paced environment and enjoys building strong client relationships? Join our dynamic Client Relations team supporting impactful partnerships with institutions in the higher education sector.

We are seeking an energetic and self-motivated individual who is passionate about delivering exceptional client service. In this role, you'll play an administrative role in the day-to-day operations of our client-facing team, working closely with colleagues across departments, to ensure seamless support and outstanding service for our college and university partners.

Duties and Accountabilities
  • Provide day-to-day administrative support for assigned client accounts and Client Relations operations.
  • Assist with lost and damaged replacement requests according to approved procedures.
  • Address low complexity client order inquiries and route higher complexity matters to Tier II or the Director of Client Relations as appropriate.
  • Support internal coordination across departments to help resolve client needs within established procedures.
  • Maintain and update client records in the CRM system with accuracy and timeliness.
  • Document client interactions, assigned tasks, follow ups, and escalation context as required.
  • Assist with contact cleanup, account record updates, and documentation preparation.
  • Support Credential Connections client education efforts, including webinar follow ups and navigation of recorded training resources.
  • Support main telephone system coverage and route calls appropriately.
  • Use professional written and verbal communication aligned with Client Relations standards.
  • Escalate issues outside Tier I authority with clear documentation and recommended next action where possible.
  • Shadow Tier II team members on onboarding, renewal, calibration, and account management activities to build foundational knowledge.
  • Perform other duties as assigned to support Client Relations operations.
  • Other duties as assigned.
Requirements
  • 1-3 years' experience in customer service or administrative experience.
  • Strong attention to detail and organizational skills.
  • Ability to prioritize tasks and follow established procedures.
  • Associate degree or bachelor's degree preferred.
  • Experience with CRM systems a plus, Microsoft Dynamics 365 preferred.
  • Strong written and verbal communication skills.
  • Demonstrated interest in developing a career in account management or client relations.
  • Dedication to hospitality and client satisfaction.
Compensation and Benefits
  • Full-time, Monday through Friday, 8:30 am to 5:00 pm with occasional weekday overtime as needed.
  • Competitive hourly wage.
  • Medical, dental and vision insurance based upon length of service qualifications.
  • Retirement plan with company matching based upon length of service qualifications.
  • Paid sick- and annual-leave based upon length of service qualifications.
  • Partial paid holidays based upon length of service qualifications.

Apply