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Sr Client Relations Manager Jobs in Virginia (NOW HIRING)

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

We are seeking a senior-level Client Success Manager to support complex client relationships, lead ... In this role, you'll work closely with clients, internal teams, and Client Relations leadership to ...

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

We are seeking a senior-level Client Success Manager to support complex client relationships, lead ... In this role, you'll work closely with clients, internal teams, and Client Relations leadership to ...

Client Relations Manager (Workplace & Facilities) We are seeking a highly organized and service-driven Client Relations Manager to lead day-to-day workplace operations and deliver an exceptional ...

Senior Client Executive

Richmond, VA · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative ...

Workplace Manager

Richmond, VA · On-site

$75K/yr

Client Relations Manager (Workplace & Facilities) We are seeking a highly organized and service-driven Client Relations Manager to lead day-to-day workplace operations and deliver an exceptional ...

Senior Client Executive

Richmond, VA · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative ...

Entry Level Client Associate

Alexandria, VA · On-site

$42K - $53K/yr

This entry-level role is ideal for individuals looking to gain hands-on experience in event marketing, client relations, and campaign management. You will work closely with clients, support event ...

Showing results 21-40

Sr Client Relations Manager information

What does a Sr Client Relations Manager do?

A Sr Client Relations Manager is responsible for maintaining and strengthening relationships with key clients, ensuring their needs are met and expectations exceeded. They act as the main point of contact between the client and the company, addressing concerns, providing solutions, and seeking opportunities to expand business with existing clients. This role often involves strategic planning, client account management, and collaborating with internal teams to deliver excellent service. Senior client relations managers also analyze client feedback to improve products or services and drive client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Sr Client Relations Manager?

To thrive as a Sr Client Relations Manager, you need expertise in account management, relationship building, and a strong understanding of your industry, often backed by a relevant bachelor’s degree and several years of client-facing experience. Familiarity with CRM systems like Salesforce, project management tools, and data analysis software is typically required. Excellent communication, negotiation, and problem-solving skills help you foster trust and resolve issues efficiently. These competencies are essential for maintaining long-term client satisfaction, driving business growth, and ensuring seamless service delivery.

What are some typical challenges a Sr Client Relations Manager faces when managing multiple high-profile accounts?

A Sr Client Relations Manager often juggles multiple high-profile accounts, which can present challenges such as balancing competing client priorities, maintaining strong communication across various stakeholders, and proactively resolving issues before they escalate. Navigating complex client expectations while ensuring consistent service delivery requires strong organizational skills and the ability to adapt quickly. Building trust and demonstrating value to each client, even during challenging situations, is key to long-term relationship success in this role.

What is the difference between Sr Client Relations Manager vs Client Relations Specialist?

AspectSr Client Relations ManagerClient Relations Specialist
Required CredentialsBachelor's degree, experience in client management, strong communication skillsBachelor's degree, customer service experience, communication skills
Work EnvironmentCorporate offices, client-facing roles, team managementCustomer service centers, client support teams, direct interaction with clients
Employer & Industry UsageFinancial services, tech, consulting firmsRetail, hospitality, healthcare sectors
Search & Comparison IntentUnderstanding senior client management roles, career progressionEntry-level client support, role clarification

The main difference between a Sr Client Relations Manager and a Client Relations Specialist lies in experience, responsibilities, and seniority. The manager oversees client relationships at a strategic level, often managing teams and complex accounts, while the specialist handles direct client interactions and support. Both roles require strong communication skills and industry knowledge, but the manager position typically demands more experience and leadership responsibilities.

What are popular job titles related to Sr Client Relations Manager jobs in Virginia?

For Sr Client Relations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Sr Client Relations Manager jobs in Virginia look for?

The top searched job categories for Sr Client Relations Manager jobs in Virginia are:

Infographic showing various Sr Client Relations Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

The Public Relations Manager is responsible for leading QTS' public and analyst relations efforts to enhance image branding and reputation. This in-house role will work closely with marketing operations, public policy and agencies to create and promote the corporate identity and mission to the public, prospects, and customers. They will also manage media relations and serve as the company's liaison, responding to inquiries from the press including reporters and journalists.

Responsibilities, other duties as assigned:

  • Develop and implement data-driven public relations strategies that align with QTS' overall goals and objectives.
  • Create and lead public relations content across a broad array of channels including press releases, media advisories, website updates, and company statements/quotes.
  • Execute our analyst relations strategy by providing information about QTS' services to engaged industry analysts, external agencies, and vendors.
  • Serve as the QTS point-of-contact in company interviews, briefings, events, and other general public-facing opportunities.
  • Manage media relations including pitching stories and responding to inquiries from reporters & journalists.
  • Actively track and report data findings on industry news/trends, market activities, competitive practices, inquiries, and client surveys to identify opportunities to better position the company.
  • Collaborate with cross-functional teams to ensure consistency in messaging and branding.
  • Build and maintain positive relationships with key stakeholders including Blackstone, industry analysts, thought leaders, industry influencers, partners, press/media contacts, and customers.
  • Monitor, analyze, and report on key metrics related to analyst relations activities including media coverage, sentiment, and influence.
  • Promotes and attends special events/functions as needed; reports on corporate milestones and activities.
  • Develop and execute crisis communication plans as needed.

Basic Qualifications:

  • Bachelor's degree in Public Relations, Communications, Marketing, Journalism, English, or a related field; equivalent professional experience in lieu of a degree
  • Ten or more years of experience in public/media relations.
  • Demonstrates strong media relations skills through excellent oral and written communication in accordance with Associated Press style guidelines and creating compelling public content.

Preferred Qualifications:

  • Experience working in the technology or data center industry.
  • Experience with a public relations and earned media software (Cision).

Knowledge, Skills, and Abilities:

  • Strong organizational and analytical skills with the ability to report on key metrics and insights to leaders.
  • Ability to manage multiple projects with competing priorities simultaneously.
  • Knowledge of crisis communication best practices.
  • Excellent interpersonal skills with the ability to interface across all levels of the organization.
  • Highly organized and detail-oriented.
  • Ability to work in a fast-paced, deadline-oriented work environment.
  • Strong service and support orientation.
  • An enthusiastic positive team player who can support and serve those around them.

Total Rewards:

  • This role is also eligible for a competitive benets package that includes: medical, dental, vision, life, and disability insurance, 401(k) retirement plan, exible spending and HSA accounts, paid holidays, paid time off, paid volunteer days, employee assistance program, tuition assistance, parental leave, military leave assistance, QTS scholarship for dependents, wellness program, and other company benets.
  • This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.