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Sr Client Relations Manager Jobs in Virginia (NOW HIRING)

Drybar Shops

Drybar Shops

Virginia Beach, VA · On-site

$15 - $18/hr

We're seeking a confident Salon Client Relations Manager to lead daily operations, elevate the guest experience, and inspire the front desk team. Hiring for Schedule: Mon 7am-3pm, Tues 7am-3pm, Wed ...

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Sr Client Relations Manager information

What does a Sr Client Relations Manager do?

A Sr Client Relations Manager is responsible for maintaining and strengthening relationships with key clients, ensuring their needs are met and expectations exceeded. They act as the main point of contact between the client and the company, addressing concerns, providing solutions, and seeking opportunities to expand business with existing clients. This role often involves strategic planning, client account management, and collaborating with internal teams to deliver excellent service. Senior client relations managers also analyze client feedback to improve products or services and drive client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Sr Client Relations Manager?

To thrive as a Sr Client Relations Manager, you need expertise in account management, relationship building, and a strong understanding of your industry, often backed by a relevant bachelor’s degree and several years of client-facing experience. Familiarity with CRM systems like Salesforce, project management tools, and data analysis software is typically required. Excellent communication, negotiation, and problem-solving skills help you foster trust and resolve issues efficiently. These competencies are essential for maintaining long-term client satisfaction, driving business growth, and ensuring seamless service delivery.

What are some typical challenges a Sr Client Relations Manager faces when managing multiple high-profile accounts?

A Sr Client Relations Manager often juggles multiple high-profile accounts, which can present challenges such as balancing competing client priorities, maintaining strong communication across various stakeholders, and proactively resolving issues before they escalate. Navigating complex client expectations while ensuring consistent service delivery requires strong organizational skills and the ability to adapt quickly. Building trust and demonstrating value to each client, even during challenging situations, is key to long-term relationship success in this role.

What is the difference between Sr Client Relations Manager vs Client Relations Specialist?

AspectSr Client Relations ManagerClient Relations Specialist
Required CredentialsBachelor's degree, experience in client management, strong communication skillsBachelor's degree, customer service experience, communication skills
Work EnvironmentCorporate offices, client-facing roles, team managementCustomer service centers, client support teams, direct interaction with clients
Employer & Industry UsageFinancial services, tech, consulting firmsRetail, hospitality, healthcare sectors
Search & Comparison IntentUnderstanding senior client management roles, career progressionEntry-level client support, role clarification

The main difference between a Sr Client Relations Manager and a Client Relations Specialist lies in experience, responsibilities, and seniority. The manager oversees client relationships at a strategic level, often managing teams and complex accounts, while the specialist handles direct client interactions and support. Both roles require strong communication skills and industry knowledge, but the manager position typically demands more experience and leadership responsibilities.

What are popular job titles related to Sr Client Relations Manager jobs in Virginia?

For Sr Client Relations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Sr Client Relations Manager jobs in Virginia look for?

The top searched job categories for Sr Client Relations Manager jobs in Virginia are:

Sr Client Relations Manager jobs near you
Infographic showing various Sr Client Relations Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Senior Alumni Relations Manager

Stand Together

Arlington, VA • On-site

$100K - $135K/yr

Full-time

Medical, Dental, Retirement

Re-posted 21 days ago

Job description

Stand Together is a philanthropic community that helps America's boldest changemakers tackle the root causes of our country's biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society.
The Senior Alumni Relations Manager will execute and continuously strengthen a high-impact alumni engagement strategy focused on advancing classical liberal ideas. This leader will steward and activate a growing network of alumni, helping deepen engagement, strengthen connections, and increase the network's long-term influence and effectiveness.
As an individual contributor, this role is ideal for a relationship-oriented operator who excels at translating strategy into execution, identifying opportunities to improve engagement over time, and building trusted relationships across a diverse policy network.
Preference is for candidates available to work in person in Arlington, VA. Remote candidates will be considered on a case-by-case basis.
How You Will Contribute
Activate and strengthen the alumni network
  • Execute alumni engagement strategies and contribute insights that improve network participation and long-term value.

  • Manage segmented engagement approaches across policy, geographic, and career-based cohorts.

  • Build consistent touchpoints and relationship-management practices that strengthen alumni connection and participation.

  • Own the content and delivery of alumni newsletters

Drive talent and opportunity flow
  • Help position the alumni network as a key source of policy talent, referrals, and collaboration opportunities.

  • Connect alumni to relevant roles, initiatives, convenings, and peer relationships across the broader network.

  • Support mentorship, peer learning, and cross-state collaboration among alumni leaders.

Inform high-value programming and experiences
  • Identify opportunities to enhance alumni value through convenings, leadership forums, and targeted engagement efforts.

  • Partner with internal teams and stakeholders to shape and support impactful alumni experiences.

  • Gather feedback and insights from alumni to continuously improve programming priorities and engagement models.

Leverage data and systems
  • Use CRM and engagement tools to track participation, relationships, and network outcomes.

  • Monitor KPIs related to engagement, referrals, and collaboration to inform ongoing improvements.

  • Contribute reporting and insights that demonstrate alumni network impact.

Strengthen partnerships and network connectivity
  • Build strong relationships with alumni, internal teams, and external partners.

  • Support efforts to elevate alumni success stories and strengthen the network's visibility and credibility.

  • Serve as a trusted connector across the broader policy and talent ecosystem.

What You Will Bring
  • 8+ years of experience in alumni relations, stakeholder engagement, talent networks, public policy, or community building.

  • Strong execution and relationship-management capabilities within complex, high-touch networks.

  • Experience improving and scaling engagement programs over time.

  • Comfort using CRM systems, engagement metrics, and data to guide decisions.

  • Strong communication, judgment, and stakeholder management skills.

  • Entrepreneurial mindset with the ability to operate effectively in evolving environments.

  • Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.

What We Offer
  • Competitive Benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.

  • A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.

  • Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.

  • Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.

$100,000 - $135,000 a year
For this role, the anticipated base salary range is $100,000-$135,000 per year. This role may also be eligible for additional bonus compensation designed to align total compensation with an employee's overall contribution to the organization.
Our Principles-Based Management™ (PBM) compensation philosophy is grounded in an individualized approach that rewards the long-term value each person creates for the organization. Compensation decisions are informed by a variety of factors, including relevant experience, capabilities, demonstrated skills, role responsibilities, and expected contribution. Consistent with this approach, base salary may vary within or outside of the anticipated range based on these considerations.
Our Values: Working for an organization within the Stand Together philanthropic community is different from many other places. The culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers employees to be entrepreneurial, to innovate, and to continually drive transformation.
We believe diversity fuels creativity, broadens knowledge, and helps drive success. That is why we're proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, and respect.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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