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Client Service Management Jobs (NOW HIRING)

Wsgr

Client Service Manager

San Francisco, CA · Hybrid

$119K - $161K/yr

Utilizes the firm's Client Relationship Management platform, Salesforce, to provide and analyze key relationship insights to Client Service Teams. * Supports the firm's value reporting strategy in ...

Wsgr

Client Service Manager

Los Angeles, CA · Hybrid

$119K - $161K/yr

Utilizes the firm's Client Relationship Management platform, Salesforce, to provide and analyze key relationship insights to Client Service Teams. * Supports the firm's value reporting strategy in ...

Wsgr

Client Service Manager

Seattle, WA · Hybrid

$119K - $161K/yr

Utilizes the firm's Client Relationship Management platform, Salesforce, to provide and analyze key relationship insights to Client Service Teams. * Supports the firm's value reporting strategy in ...

Wsgr

Client Service Manager

Palo Alto, CA · Hybrid

$119K - $161K/yr

Utilizes the firm's Client Relationship Management platform, Salesforce, to provide and analyze key relationship insights to Client Service Teams. * Supports the firm's value reporting strategy in ...

NFP Corp

AVP, Client Service

Los Angeles, CA · On-site

Wealthspire is a leading wealth management, retirement advisory, and business management firm ... The Client Service Manager will have responsibility for ensuring that every client receives ...

CIBC

Client Service Manager

San Francisco, CA · On-site

$90K - $110K/yr

The Client Service Manager works in a team-oriented environment with Relationship Managers, other ... Provide high-quality, high-touch service to Private Wealth Management (PWM) clients, ensuring their ...

NFP Corp

AVP, Client service

Madison, WI · On-site

Wealthspire is a leading wealth management, retirement advisory, and business management firm ... The Client Service Manager will have responsibility for ensuring that every client receives ...

Bergen Logistics

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer ...

Bergen Logistics

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer ...

NFP Corp

AVP, Client service

Madison, WI

Wealthspire is a leading wealth management, retirement advisory, and business management firm ... The Client Service Manager will have responsibility for ensuring that every client receives ...

Mariner

Client Service Manager

Manasquan, NJ · On-site

$93K - $112K/yr

The Client Service Manager is responsible for managing the administration of client services as it ... management of accounts, and general office management activities Essential Duties and ...

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How much do client service management jobs pay per year?

As of Jul 22, 2026, the average yearly pay for client service management in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is client service management?

Client service management refers to the practice of overseeing and improving relationships with clients to ensure their needs are met and their expectations are exceeded. Professionals in this field act as the main point of contact between an organization and its clients, handling inquiries, resolving issues, and coordinating services. Their goal is to deliver a positive client experience, foster loyalty, and support business growth by ensuring satisfaction throughout the client lifecycle.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer relationship management skills, problem-solving abilities, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and sometimes certifications like ITIL or PMP are typically required. Exceptional communication, conflict resolution, and organizational skills help you stand out in this client-facing role. These competencies are vital for building client trust, ensuring service delivery excellence, and maintaining long-term business relationships.

Is a client service manager a good career?

A client service management role involves overseeing client relationships, ensuring customer satisfaction, and coordinating service delivery. It offers opportunities for leadership, communication, and problem-solving skills, with potential for career advancement and salary growth. Success in this field often requires strong interpersonal skills and industry knowledge.

What do client services managers do?

Client services managers oversee client accounts, ensuring customer satisfaction and addressing issues promptly. They coordinate between clients and internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

How does a Client Service Manager typically collaborate with internal teams to address client needs?

Client Service Managers often act as a bridge between clients and various internal departments, such as sales, operations, and product development. They regularly communicate client feedback and requirements to ensure solutions are tailored effectively. Collaboration usually involves cross-functional meetings, joint problem-solving sessions, and ongoing coordination to resolve issues quickly and deliver a seamless experience for clients. Building strong relationships with both clients and internal teams is key to success in this role.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What is the highest paying job in customer service?

In customer service, senior roles such as Customer Service Director or Customer Experience Executive tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. These positions typically require strong management skills, industry knowledge, and sometimes advanced certifications in customer experience or business management.

What is the difference between Client Service Management vs Customer Support Specialist?

AspectClient Service ManagementCustomer Support Specialist
CredentialsRelevant certifications in client management, communication, or customer relationship management (CRM) toolsBasic customer service training, sometimes certifications in support tools
Work EnvironmentTypically office-based, managing client accounts and relationshipsOften call centers or help desks, providing technical or service support
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications
Search & Comparison IntentUnderstanding client relationship roles, career paths, or job requirementsTechnical support, troubleshooting, or customer service roles

Client Service Management focuses on building and maintaining long-term client relationships, often involving strategic planning and account management. Customer Support Specialists primarily handle technical issues or inquiries to resolve customer problems quickly. While both roles involve customer interaction, Client Service Management emphasizes relationship growth, whereas Customer Support is more about issue resolution.

More about Client Service Management jobs
What states have the most Client Service Management jobs? States with the most job openings for Client Service Management jobs include:
What job categories do people searching Client Service Management jobs look for? The top searched job categories for Client Service Management jobs are:
Client Service Management jobs near you
Infographic showing various Client Service Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Client Service Manager

Interim HealthCare of Wilmington, NC

Wilmington, NC

Other

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

Client Service Manager

Interim HealthCare – Wilmington, NC

Full-Time | Monday–Friday | 8:00 AM – 5:00 PM

Interim HealthCare is seeking a highly organized and customer-focused Client Service Manager to join our growing team in Wilmington, NC. This is an excellent opportunity for someone who enjoys working in a fast-paced healthcare environment while making a meaningful impact on the lives of clients and caregivers.

The Client Service Manager plays a key role in the daily operations of our home care office by coordinating caregiver schedules, supporting office operations, ensuring compliance, and delivering exceptional customer service to clients, families, and referral partners.

What You'll Do
  • Coordinate and maintain daily and monthly caregiver schedules using our electronic scheduling system.
  • Ensure client visits are staffed appropriately while responding quickly to scheduling changes.
  • Monitor Electronic Visit Verification (EVV) compliance and resolve any scheduling or documentation issues.
  • Receive client referrals, document service requests, and coordinate the placement of qualified caregivers.
  • Verify client insurance information and assist with intake processes.
  • Assist with recruiting activities, including creating employee files, verifying licenses and certifications, conducting background checks, and posting job openings.
  • Support payroll, billing, collections, and marketing efforts as needed.
  • Maintain compliance with federal, state, accreditation, and company policies and procedures.
  • Provide exceptional customer service to clients, caregivers, and referral sources.
  • Participate in the agency's on-call rotation.
  • Assist with special projects and other office responsibilities as assigned.
Qualifications
  • Associate degree or equivalent work experience preferred.
  • Minimum of one year of experience in healthcare, staffing, customer service, scheduling, or a related field.
  • Previous home care or healthcare staffing experience is strongly preferred.
  • Excellent organizational and multitasking skills.
  • Strong communication and customer service abilities.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Proficient with Microsoft Office and scheduling software.
  • Detail-oriented with strong problem-solving skills.
What We Offer
  • Competitive salary
  • Monday–Friday schedule
  • Paid Time Off
  • Health, Dental, and Vision Insurance
  • Professional development opportunities
  • Supportive team environment
  • Opportunity for career growth with a nationally recognized healthcare organization

Apply today and become part of the Interim HealthCare family!

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