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Client Service Manager Jobs in Ohio (NOW HIRING)

CARE247 LLC

Client Service Manager

Lancaster, OH · On-site

$20 - $26/hr

We are seeking a compassionate, service-minded Client Service Specialist to support and oversee care for individuals (with growth up to 15) receiving residential developmental disabilities services.

CARE247 LLC

Client Service Manager

Lancaster, OH · On-site

$20 - $26/hr

We are seeking a compassionate, service-minded Client Service Specialist to support and oversee care for individuals (with growth up to 15) receiving residential developmental disabilities services.

CARE247 LLC

Client Service Manager

Marietta, OH · On-site

$20 - $26/hr

We are seeking a compassionate, service-minded Client Service Specialist to support and oversee care for individuals (with growth up to 15) receiving residential developmental disabilities services.

CARE247 LLC

Client Service Manager

Lancaster, OH · On-site

$20 - $26/hr

We are seeking a compassionate, service-minded Client Service Specialist to support and oversee care for individuals (with growth up to 15) receiving residential developmental disabilities services.

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Showing results 1-20

All JobsClient Service JobsClient Service Manager JobsClient Service Manager Jobs in Ohio

Client Service Manager information

See Ohio salary details

$23.3K

$55.1K

$96K

How much do client service manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for client service manager in Ohio is $55,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What are the salary expectations for customer service managers?

The salary for a Client Service Manager typically ranges from $50,000 to $85,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, and additional benefits such as bonuses or commissions are common in customer-focused environments.

What are Client Service Managers?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

Is a client service manager a good career?

A client service manager is a professional responsible for maintaining client relationships, resolving issues, and ensuring customer satisfaction. It is a stable career with opportunities for advancement, often requiring strong communication, problem-solving skills, and industry knowledge. The role can be rewarding for those interested in customer relations and management.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

How to become a client service manager?

To become a client service manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or account management. Developing strong communication, problem-solving, and leadership skills is essential, and some employers may prefer certifications such as Certified Customer Service Manager (CCSM).

How does a Client Service Manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What are the most commonly searched types of Client Service jobs in Ohio? The most popular types of Client Service jobs in Ohio are:
What are popular job titles related to Client Service Manager jobs in Ohio? For Client Service Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Client Service Manager jobs in Ohio look for? The top searched job categories for Client Service Manager jobs in Ohio are:
What cities in Ohio are hiring for Client Service Manager jobs? Cities in Ohio with the most Client Service Manager job openings:
Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $55,139 per year, or $26.5 per hour.
Client Service Manager

Client Service Manager

Midwest Energy Services

Independence, OH • On-site

$49K - $68K/yr

Full-time

Posted 20 days ago

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Opportunity for advancement

Midwest Energy Services is seeking a Client Service Manager with 2+ years of relationship management, client service or marketing experience within an energy supplier and energy broker environment. Candidate would be part of the Client Service Team and must have excellent oral/written communication skills to handle manifold responsibilities as outlined below:
  • Maintain and enhance relationships with existing and new clients. 
  • Gain in-depth knowledge of the firm’s services.
  • Promote client retention and sales through participation in client meetings and discussions covering energy savings and energy solutions.
  • Work closely with the business, the sales teams and Brokers portfolio managers to coordinate all support activities and cross selling efforts. 
  • Work closely with various divisions within the organization to assure proper client relations and client acquisitions are covered.
  • Lead and coordinate account services and new account launches with the Head of Client Service.

Qualifications:
  • Excellent oral and written communication skills
  • Exceptional work ethic
  • Bachelor’s degree is a plus 
  • 2+ year’s experience working within a relationship management, client service or marketing experience capacity
  • Strong qualitative and quantitative skills 
  • Proficient in Microsoft Office 
  • Work independently but must also be a team player 
  • Ability to work well under pressure and multitask
  • Resourceful, Energetic, Personable