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Director Client Engagement Jobs in Ohio (NOW HIRING)

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Director Client Engagement information

See Ohio salary details

$31.4K

$87.1K

$174.5K

How much do director client engagement jobs pay per year?

As of Aug 26, 2026, the average yearly pay for director client engagement in Ohio is $87,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $104,600.00 per year, depending on experience, location, and employer.

What does a director of client engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.

What are the key skills and qualifications needed to thrive as a director of client engagement?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What are the main challenges a director of client engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Engagement jobs in Ohio?

The most popular types of Client Engagement jobs in Ohio are:

What are popular job titles related to Director Client Engagement jobs in Ohio?

For Director Client Engagement jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Director Client Engagement jobs in Ohio look for?

The top searched job categories for Director Client Engagement jobs in Ohio are:

What cities in Ohio are hiring for Director Client Engagement jobs?

Cities in Ohio with the most Director Client Engagement job openings:

Director Client Engagement jobs near you
Infographic showing various Director Client Engagement job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $87,084 per year, or $41.9 per hour.

Managing Director, Investments & Client Engagement (Cincinnati)

Cincinnati USA Regional Chamber

Cincinnati, OH • On-site

Full-time

Re-posted 2 days ago

Job description

Managing Director, Investments & Client Engagement

Minority Business Accelerator, LLC (Accelerator) is an affiliate of the Cincinnati USA Regional Chamber, established as a separate legal entity in April 2021, with the launch of the Minority Business Accelerator Fund I.

The Accelerator has a 20‑year legacy of preparing African American and Hispanic owned businesses for scalable growth, supporting over 75 enterprises, generating roughly $2 billion in revenues and more than 3,500 jobs.

Our Firm: Minority Business Accelerator Fund I (MBA Fund I) launched December 2022 to address equity and growth capital gaps for entrepreneurs of color. The Fund provides equity and flexible debt to minority‑owned businesses seeking scale.

Position

Reporting to the Chief Executive Officer, the Managing Director of Investments & Client Engagement will oversee the investment activity of MBA Fund I and manage client engagement for both the Accelerator and the Fund.

Key Responsibilities
  • Partner with the CEO to oversee MBA Fund’s investment portfolio of securities and client engagements.
  • Manage and develop the credit and investment underwriting process, including risk ratings, scoring, compliance, and performance monitoring.
  • Work directly with entrepreneurs applying to the Accelerator or MBA Fund to assess viability, conduct due diligence, and create financial models and forecasts.
  • Apply multiple valuation methods (comparable companies, precedents, discounted cash flow, etc.) to support acquisitions and investment decisions.
  • Prepare, analyze, and review investment memoranda, management presentations, and other deal materials for financing and investment decisions.
  • Brief the Member Advisory Committee, Investment Committee, and Board of Managers on proposed acquisitions, investments, and client opportunities.
  • Identify and cultivate sources of debt and equity financing relationships.
  • Ensure company policies and legal guidelines are communicated and followed throughout the organization.
  • Simplify and communicate complex financial concepts to stakeholders, banks, CPAs, attorneys, and brokers.
  • Lead the preparation of documents and materials for Investment Committee meetings and third‑party capital providers.
  • Serve as a brand ambassador, strengthening the company’s profile.
Qualifications
  • Master’s degree in Finance, Economics, or Business Administration preferred; minimum 15 years of relevant experience in lending, investments, underwriting, and analysis, or equivalent.
  • Financial Industry Regulatory Authority Series 7 or 66 license preferred.
  • At least 10 years of experience in deal structuring, valuations, and financial/business analysis.
  • At least 10 years of experience evaluating and structuring mergers and acquisitions.
  • Superior understanding of sourcing, structuring, modeling, valuing, and closing equity and debt financings.
  • Highly developed communication, interpersonal, and relationship‑management skills.
  • Advanced sales, networking, and presentation abilities.
  • Proficiency in Microsoft Office, especially advanced Excel.
  • Strong organizational and planning skills.
  • Ability to work independently in a fast‑paced, team‑based environment.
  • Comfortable with a hybrid office schedule, 3‑4 days per week in the downtown office; first 30 days onsite for onboarding.
  • Proven leadership experience.
Work Environment

The role is based in a climate‑controlled downtown office, primarily desk‑bound with minimal travel. The position requires extended periods of sitting, researching, and computer work, with occasional evenings or weekends as needed.

Our Culture

An environment focused on tangible results, teamwork, respect, curiosity, continuous improvement, and positive relationships.

Equal Opportunity Employment

We are an equal‑opportunity employer committed to diversity. All qualified individuals are encouraged to apply. The role offers a rewarding challenge, competitive salary, and an excellent benefits package.

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