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Client Engagement Manager Jobs in Ohio (NOW HIRING)

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Manage and optimize your time across several different initiatives * Held responsible to: new ... and/or client support * Experience with modern CRM tools (preferably Hubspot) and G Suite

Trindent

$104 - $208/hr

This is a highly client-facing role based around project delivery in the EU. Consultants must be ... The Engagement Manager manages assigned Oil & Gas Refinery projects typically ranging from $750K ...

RSM Global

ServiceNow Engagement Manager

Cleveland, OH · On-site

The ServiceNow Engagement Manager is a key member of the ServiceNow practice, focused on delivering ... Manage competing client priorities across multiple engagements and proactively balance scope ...

RSM

ServiceNow Engagement Manager

Cleveland, OH · Remote

TheServiceNow Engagement Manageris a key member of the ServiceNow practice, focused on delivering ... Manage competing client priorities across multiple engagements and proactively balance scope ...

US Bank

Sales Engagement Program Manager

Columbus, OH · Hybrid

The Sales Engagement Program Manager provides analytical, operational, and enablement support for ... Passion for sales technology, banker enablement, client engagement, process improvement, and ...

Kolar Design

Market Engagement Lead

Cincinnati, OH · On-site

... managing priorities with minimal oversight. Key Responsibilities Events & Market Engagement * Lead planning and execution of conferences, trade shows, workshops, speaking engagements, and client ...

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Client Engagement Manager information

See Ohio salary details

$32.8K

$93.3K

$161.6K

How much do client engagement manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client engagement manager in Ohio is $93,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $116,900.00 per year, depending on experience, location, and employer.

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What are the most commonly searched types of Client Engagement jobs in Ohio?

The most popular types of Client Engagement jobs in Ohio are:

What are popular job titles related to Client Engagement Manager jobs in Ohio?

For Client Engagement Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Client Engagement Manager jobs in Ohio look for?

The top searched job categories for Client Engagement Manager jobs in Ohio are:

What cities in Ohio are hiring for Client Engagement Manager jobs?

Cities in Ohio with the most Client Engagement Manager job openings:

Client Engagement Manager jobs near you
Infographic showing various Client Engagement Manager job openings in Ohio as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $93,285 per year, or $44.8 per hour.

Engagement Manager

Tata Consultancy Service Limited

Cincinnati, OH • On-site

$120K - $160K/yr

Full-time

Posted 20 days ago

Job description

Engagement Managerfor building client relationships, oversees project delivery, and ensures satisfaction by bridging client needs with company capabilities, acting as a primary contact, managing project scope/finance, resolving issues, and coordinating internal teams for successful, long-term partnerships. Key duties include planning, communication, stakeholder management, with the role varying between client-facing (customer engagement) and internal (employee engagement) focus. The role requires exceptional communication skills in English.Core Responsibilities (Customer-Focused)Client Relationship Management:Serve as primary point of contact, build trust, and understand client goals.
Project Oversight:Orchestrate project plans, manage timelines, resources, and deliverables.
Financial & Contract Management:Oversee project finances and ensure terms are met.
Problem Resolution:Address client issues, complaints, and conflicts promptly.
Internal Coordination:Liaise with sales, marketing, and technical teams to deliver solutions.
Driving Opportunities: Drive the RFI/RFPs, proactive proposal and new business opportunities requests
Core Responsibilities (Employee-Focused)Strategy Development:Create initiatives to boost morale, satisfaction, and productivity.
Culture Building:Foster a positive, inclusive environment with recognition and work-life balance.
Stakeholder Alignment:Work with HR and leadership to align engagement efforts with company goals.Required Skills & Experience:12-15 years of overall IT experience, with at least 5+ years in a client facing experience in Service Delivery, Client Management, Business development, Program Management role.
Experience in Banking, Financial Services and Insurance services industry
Strong background in Public Cloud (MS Azure, GCP), Insurance Solutions, IT Network operations and Security.
Experience handling onsiteoffshore delivery models and managing distributed teams.
Excellent interpersonal and communication skills in English (spoken and written).
Collaborating with TCS various COE Groups and Practice Teams to meet client requirements
Presenting Steering Committee, Operations
Qualifications/Certifications preferred:Bachelors degree in computer science, Information Technology, or a related field.
ITIL Foundation / Intermediate
Project Management Professional (PMP)
Location: Remote
Salary Range: $120,000-$160,000 a year.
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