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Client Service Director Jobs in Ohio (NOW HIRING)

Gallagher

Client Service Supervisor

Upper Arlington, OH · Hybrid

Reporting to the Client Service Director, you'll play a key role in shaping the future of our branch by driving client satisfaction, retention, and operational success. In this role, you'll lead a ...

PNC Bank

Client Service Associate

Cleveland, OH

$52K - $87K/yr

This role reports directly to Client Service Manager or the Client Service Director. Key responsibilities include, but are not limited to, handling: Transaction Requests Maintenance Requests Inquiry ...

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Client Service Director information

See Ohio salary details

$36.6K

$86.5K

$155K

How much do client service director jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client service director in Ohio is $86,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a Client Service Director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

What are the key skills and qualifications needed to thrive as a Client Service Director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How does a Client Service Director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.
What are the most commonly searched types of Client Service jobs in Ohio? The most popular types of Client Service jobs in Ohio are:
What cities in Ohio are hiring for Client Service Director jobs? Cities in Ohio with the most Client Service Director job openings:
Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $86,463 per year, or $41.6 per hour.
Client Service Director - (Management Resources)

Client Service Director - (Management Resources)

Robert Half

Cleveland, OH

$57K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

JOB REQUISITION

Client Service Director - (Management Resources)

LOCATION

OH CLEVELAND

JOB DESCRIPTION

Robert Half is looking for professionals to join our business development team. As a Client Solutions Director in the Management Resources practice, you will focus on cultivating project and business consulting opportunities within finance and accounting, human resources and operations, and business systems and transformation. If you are a self-confident, motivated person with a strong work ethic and excellent communication skills, and enjoy a fast-paced environment, contact us today!

As a Client Solutions Director, you will be responsible for:

  • Introducing our services via video, telephone, and in-person meetings with new and existing clients.
  • Developing enterprise-wide relationships with key stakeholders to present Robert Half's suite of offerings for complex client initiatives requiring senior-level professionals.
  • Researching trends in hiring, the labor market and the competitor landscape.
  • Delivering and analyzing marketplace insights and industry trends to clients to become a trusted business advisor.

Salary:
The typical salary range for this position is $57,000.00 to $82,000.00. The salary is negotiable depending upon experience and location. The position is eligible for a bonus based upon achievement of performance objectives.

QUALIFICATIONS

  • A business-related degree, ideally in finance or accounting. CPA and/or MBA a plus.
  • 5+ years of professional experience. Public/industry accounting/finance or professional services experience a plus.
  • Excellent negotiation, conflict management, problem solving and decision-making skills.
  • Strong relationship development and persuasive skills-at all levels of the organization.
  • Proficient in Microsoft office; knowledge of Salesforce or other CRM system a plus.

WHY ROBERT HALF

  • World leader. Robert Half is the world's first and largest specialized talent solutions and business consulting firm. We connect people to exciting work and provide clients with the talent and deep subject matter expertise they need to confidently compete and grow.
  • Unlimited potential. We offer exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, paid time off, group health, life and disability insurance, and retirement savings plans.
  • Best-in-class delivery models. Be part of an innovative solution to solve clients' most complex business challenges through our Managed Business Solutions, blending Protiviti's expertise and Robert Half's deep pool of specialized talent.
  • Career development. With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
  • Cutting edge tools for success. We provide world-class training, client relationship management tools and advanced AI matching technology to help you succeed.
  • Recognized organization. We are the only staffing firm included on Fortune's "Most Admired Companies" list for 25 consecutive years.

Top Reasons to Work for Robert Half:

  • EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER -For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.

  • PERFORMANCE = REWARD -We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more atroberthalfbenefits.com.

  • UPWARD MOBILITY -With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.

  • TOOLS FOR SUCCESS -We provide world-class training, client relationship management tools and advanced technology to help you succeed.

  • RESPECTED WORLDWIDE -Robert Half has appeared onFORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.

  • OUTSTANDING CORPORATE RESPONSIBILITY -We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report atroberthalf.com/about-robert-half/corporate-responsibility.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

  • The specific accommodation requested to complete the employment application.

  • The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB LOCATION

OH CLEVELAND
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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