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Client Service Manager Jobs in Cary, NC (NOW HIRING)

Kestra Financial

Client Service Associate

Raleigh, NC · On-site

$14 - $19.50/hr

Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping adheres to compliance standards

Kestra Financial

Client Service Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

This position utilizes excellent customer service, attention to detail, and time management skills • Supports Financial Advisor/Senior Client Service Associate of a large book of business including ...

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All JobsClient Service JobsClient Service Manager JobsClient Service Manager Jobs in Cary, NC

Client Service Manager information

See Cary, NC salary details

$22.7K

$53.7K

$93.6K

How much do client service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client service manager in Cary, NC is $53,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $64,800.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What are the most commonly searched types of Client Service jobs in Cary, NC?

The most popular types of Client Service jobs in Cary, NC are:

What are popular job titles related to Client Service Manager jobs in Cary, NC?

For Client Service Manager jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Client Service Manager jobs in Cary, NC look for?

The top searched job categories for Client Service Manager jobs in Cary, NC are:

What cities near Cary, NC are hiring for Client Service Manager jobs?

Cities near Cary, NC with the most Client Service Manager job openings:

Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in Cary, NC as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $53,730 per year, or $25.8 per hour.

Client Service Supervisor

BluePearl Specialty and Emergency Pet Hospital

Cary, NC • On-site

$22 - $31/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 10 days ago

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is currently seeking a new Client Service Supervisor.
Pay: $22.00 - $31.00 / hour
This pay band is a starting point and is dependent on experience and advancement through our competency leveling system.
The Client Service Supervisor guides the daily activities of the Client Services Team under the direction of the Practice Manager and Assistant Practice Manager. Primary responsibilities include communication between Client Services and all areas of the hospital so the client experience can run smoothly and efficiently.
As the Client Service Supervisor, you will:
  • Plan, monitor and ensure completion of the initial training program for new Client Service associates to ensure that we offer the highest possible level of personal care to meet each client's unique set of circumstances.
  • Schedule client service associates to meet the needs of the hospital based on client needs.
  • Be an integral member of the management team and the link between the client, the patient and the medical providers, offers feedback to department supervisors to identify specific issues that occur and may cause dissatisfied clients.
  • Clearly communicates with client service associates, one-on-one and in group settings, to ensure consistent understanding of new ideas, changes in protocol, policies, impending changes and ongoing communication and feedback.

  • Coach client service associates to be continuously aware and proactive at anticipating and addressing client services and to seek assistance with escalated, stressful situations.
  • Plans and executes regularly scheduled team meetings.
  • Seek new ways to better serve clients through ongoing training opportunities, input from the Client Service Coordinators during regularly scheduled team meetings and feedback from doctors and management on an ongoing basis.
  • Personally meet with clients to discuss concerns and questions regarding any aspect of services provided.
  • Be willing to work evenings, weekends and some holidays.
  • Other job duties as assigned.

Why BluePearl?
  • Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
  • We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.
  • In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.

We value your health and well-being as an associate by providing you with the following:
  • Health, dental, vision, and life insurance options.
  • Paid paternal leave as well as employer provided short-term and long-term disability.
  • Flexible work schedules.
  • Time to reset, rewind, and reflect through our paid time off and floating holiday plans.
  • We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.

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