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Client Service Manager Jobs in Minnesota (NOW HIRING)

Gallagher

Sr. Client Service Manager

Minneapolis, MN · On-site

Overview The Client Service Manager (Account Manager) is a pivotal role responsible for delivering high-quality, personalized, and exceptional service to customers. This role involves managing the ...

Jambalaya Group

Client Service Coordinator

Rochester, MN · On-site

$17.50 - $23/hr

Client Service Coordinator - Potential Path to Associate Financial Advisor Rochester, MN Full-Time ... Learn and utilize Ameriprise technology, including CRM, Client Viewer, MoneyGuide, and other ...

New

ASCENSUS

Manager, Client Services

Baxter, MN · On-site

Ascensus is the leading independent technology and service platform powering savings plans across ... Responsible for managing a staff of associates in the delivery of excellent client service to plan ...

Jambalaya Group

Client Service Coordinator

Rochester, MN · On-site

$17.50 - $23/hr

Client Service Coordinator - Potential Path to Associate Financial Advisor Rochester, MN ... Learn and utilize Ameriprise technology, including CRM, Client Viewer, MoneyGuide, and other ...

New

Gallagher

Client Service Leader

Bloomington, MN · On-site

You monitor overall book and client assignments for the team while managing 1-2 clients to keep you in touch with the marketplace * Providing guidance in the employee benefits Client Service Cycle to ...

Jambalaya Group

Client Service Coordinator

Lakeville, MN · On-site

$18.75 - $24.25/hr

This position combines client service, office management, administrative coordination, client communications, and marketing support across both the financial planning and tax practices. The ...

New

Jambalaya Group

Client Service Coordinator

Lakeville, MN · On-site

$18.75 - $24.25/hr

This position combines client service, office management, administrative coordination, client communications, and marketing support across both the financial planning and tax practices. The ...

New

Trust Point Inc.

Client Service Associate

Minneapolis, MN · On-site

$15.25 - $21/hr

Trust Point Inc. is looking to hire a full-time Client Service Associate in our Wealth Management department. We are currently seeking a polished and professional candidate to provide full-time ...

Park State Bank

Client Service Specialist

Hermantown, MN · On-site

$18 - $20/hr

The Client Service Specialist is a customer-focused role, dedicated and vital to the success of ... Client Relationship Management: Build and maintain strong client relationships, addressing ...

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Client Service Manager information

See Minnesota salary details

$24K

$56.8K

$98.9K

How much do client service manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client service manager in Minnesota is $56,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $68,600.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

How much do client service managers make in the US?

Client Service Managers in the US typically earn an average salary of around $60,000 to $85,000 per year, depending on experience, location, and industry. Salaries can vary widely, with those in larger companies or metropolitan areas often earning more, and additional compensation may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Minnesota?

The most popular types of Client Service jobs in Minnesota are:

What are popular job titles related to Client Service Manager jobs in Minnesota?

For Client Service Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Client Service Manager jobs in Minnesota look for?

The top searched job categories for Client Service Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Client Service Manager jobs?

Cities in Minnesota with the most Client Service Manager job openings:

Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,804 per year, or $27.3 per hour.

Sr. Client Service Manager

Gallagher

Minneapolis, MN • On-site

Full-time

Re-posted 7 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

213th of 314 rated insurance

Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

The Client Service Manager (Account Manager) is a pivotal role responsible for delivering high-quality, personalized, and exceptional service to customers. This role involves managing the day-to-day account needs of an assigned portfolio of clients, ranging from relatively straightforward to more complex accounts. Reporting directly to the Client Service Supervisor, the Service Manager plays a critical role in driving client satisfaction, retention, and growth while contributing to the overall success of Arthur J. Gallagher (AJG).


How you'll make an impact
  • Serve as the primary point of contact for client customers, ensuring a seamless and high-touch client experience.
  • Manage the renewal process end-to-end, delivering tailored insurance solutions that meet client needs in a timely and professional manner.
  • Build, strengthen, and expand relationships with existing clients by providing bespoke, ongoing service and identifying opportunities for additional coverage.
  • Actively contribute to client retention by delivering exceptional service and fostering trust and loyalty.
  • Drive client growth by identifying and pursuing opportunities to cross-sell or upsell additional lines of coverage.
  • Collaborate with internal teams to ensure the delivery of high-quality solutions that align with client expectations and AJG’s standards.
  • Support a culture of performance excellence and continuous improvement within the team.

Key Contributions to Business Outcomes:

  • Enhance client satisfaction and loyalty through exceptional service delivery.
  • Contribute to client retention by addressing client needs proactively and effectively.
  • Drive revenue growth by identifying opportunities to expand client relationships.
  • Strengthen AJG’s value proposition by consistently delivering tailored, high-quality solutions

About You

Required:

  • Bachelor's degree with 3+ years of client service and/or claims management experience, or a High School diploma/GED with 8+ years of client service and/or claims management experience.
  • Proficiency in Microsoft Office.
  • Appropriate P&C licensing as required.
  • Prior insurance knowledge and experience managing client relationships.

Behaviors:

  • Proficient in utilizing technology to enhance productivity and quality.
  • Strong written and verbal communication skills.
  • Comfortable engaging others in consultative discussions.
  • Effectively manages and balances multiple, sometimes competing, priorities.
  • Works independently in a self-directed manner.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

  • Bachelor's degree with 3+ years of client service and/or claims management experience, or a High School diploma/GED with 8+ years of client service and/or claims management experience.
  • Proficiency in Microsoft Office.
  • Appropriate P&C licensing as required.
  • Prior insurance knowledge and experience managing client relationships.

Behaviors:

  • Proficient in utilizing technology to enhance productivity and quality.
  • Strong written and verbal communication skills.
  • Comfortable engaging others in consultative discussions.
  • Effectively manages and balances multiple, sometimes competing, priorities.
  • Works independently in a self-directed manner.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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