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Vice President Client Service Jobs in Minnesota (NOW HIRING)

Vice President, Client Success

Saint Paul, MN ยท On-site

$140K - $179K/yr

ABOUT THE POSITION The Vice President, Client Success is a senior leader and trusted advisor ... Define with input from client services and field operations, the execution roadmap for each client ...

... and client value. Des i red Skill Set * Experience driving innovation in cardiovascular care to ... shared services teams * 3+ yearsworking with clinical operations in a provider or health plan ...

... Professional Services-is valued, but curiosity, adaptability, and a willingness to deepen B2B ... Develop creative strategies and lead presentations, approaches, and planning that advance client ...

... Opportunity in Financial Services Vice President, Advisory Consulting Preferred Location(s ... Familiarity with using a client relationship management program Preferred Requirements: * Advanced ...

Wealth Management Sales Opportunity in Financial Services Vice President, Advisory Consulting ... Familiarity with using a client relationship management program Preferred Requirements: * Advanced ...

Partner with client marketing teams to ensure the applicable audience, communication channel and ... Bachelor's and minimum of 6 years of financial service legal marketing experience, OR Juris ...

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Vice President Client Service information

See Minnesota salary details

$77.9K

$159.9K

$256.6K

How much do vice president client service jobs pay per year?

As of Aug 8, 2026, the average yearly pay for vice president client service in Minnesota is $159,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,600.00 and $173,800.00 per year, depending on experience, location, and employer.

What does a vice president client service do?

A Vice President of Client Service leads the client services department, ensuring high levels of customer satisfaction and retention. They oversee teams that manage client relationships, address client needs, and resolve issues efficiently. This role involves developing client service strategies, collaborating with other departments, and contributing to business growth by fostering strong client partnerships. Additionally, they analyze client feedback to improve processes and services.

What are the key skills and qualifications needed to thrive as a vice president client service?

To thrive as a Vice President Client Service, you need extensive experience in client relationship management, business development, and a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, strategic thinking, and exceptional communication skills help foster client trust and drive team performance. These competencies ensure high client satisfaction, business growth, and effective leadership within a competitive market.

How does a vice president client service typically collaborate with other departments to ensure client satisfaction?

A Vice President Client Service regularly collaborates with teams across sales, marketing, operations, and product development to deliver seamless client experiences. They often lead cross-functional meetings to align on client goals, address service issues, and develop tailored solutions. This role requires strong communication and negotiation skills to balance client expectations with company capabilities, fostering a culture of partnership and proactive problem-solving. Building and maintaining these interdepartmental relationships is essential for delivering consistent, high-quality service to clients.

What is the difference between Vice President Client Service vs Account Director?

AspectVice President Client ServiceAccount Director
CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; relevant certifications optional
Work EnvironmentExecutive leadership in client-focused departmentsClient management teams; project oversight
Employer & Industry UsageUsed in large agencies, consulting firms, and corporationsCommon in advertising, marketing, and consulting firms
Search & Comparison IntentUnderstanding senior client management rolesExploring client account management positions

The Vice President Client Service typically holds a senior leadership role overseeing client relationships at an executive level, while an Account Director manages client accounts directly, focusing on day-to-day client interactions and project delivery. Both roles require strong communication skills and industry experience, but the VP is more strategic and leadership-oriented, whereas the Account Director is more operational and client-focused.

What are the most commonly searched types of Client Service jobs in Minnesota? The most popular types of Client Service jobs in Minnesota are:
What cities in Minnesota are hiring for Vice President Client Service jobs? Cities in Minnesota with the most Vice President Client Service job openings:
Infographic showing various Vice President Client Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $159,856 per year, or $76.9 per hour.

Vice President, Client Success

Visante LLC

Saint Paul, MN โ€ข On-site

$140K - $179K/yr

Full-time

Re-posted 24 days ago


Job description

ABOUT VISANTE
We are relentless in solving the most complex challenges in health system pharmacy-designing pharmacy footprints that meet our clients where they are today and position them to win tomorrow. Our work delivers measurable financial gains, operational excellence, and an elevated patient experience.
We set ambitious goals, move with urgency, and create extraordinary value. Obsessed with client impact, we thrive in a collaborative, innovative culture where deep expertise turns insight into action. We're proud of the results we deliver and the trust we earn-fueling sustained growth and exceptional client satisfaction.
Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives.
ABOUT THE POSITION
The Vice President, Client Success is a senior leader and trusted advisor responsible for managing and expanding complex, high-value partnerships within the hospital and health system sector. This role focuses on developing strategic relationships with C-suite executives, driving business growth, and ensuring the successful execution of managed services or similar partnerships. The Vice President leverages subject matter expertise to align Visante's innovative solutions with client goals and deliver measurable, sustainable outcomes.
Principle Duties and Responsibilities
Partnership Sales
  • Partner with Sales, Analytics, and Executive Sponsors to support and expand new business and partnership opportunities.
  • Contribute to the development and financial modeling of managed service proposals and partnership structures.
  • Lead the creation of compelling RFP/RFI responses in collaboration with a cross-functional team.
  • Support client presentations, on-site pitches, and contract negotiations.
  • Serve as the liaison between Sales and Implementation to ensure seamless transition and launch of new engagements.

Partnership Execution
  • Define with input from client services and field operations, the execution roadmap for each client engagement.
  • Collaborate with internal project teams to set expectations and manage communications both internally and externally.
  • Establish meeting cadence and structure for both internal teams and client stakeholders to support transparency and alignment.
  • Ensure timely and accurate response to client requests, fostering high levels of satisfaction and trust.
  • Oversee the development and QA of client-facing reports, including financial and performance KPIs with cross-functional teams.
  • Address and resolve client issues with strategic, solution-oriented approaches.
  • Monitor engagement performance, track outcomes, and recommend adjustments to enhance results.
  • Accountability for project financial performance to budget and proforma, including revenue targets and managing project cost to budget.
  • Communicate financial trends and outcomes to client executives with clear, actionable insights.
  • Escalate issues when necessary to project senior leadership.

Executive Relationship Building and Business Development
  • Build and maintain trusted relationships with hospital and health system executives, serving as the primary point of contact.
  • Oversee the overall success of long-term engagements across multiple service lines and client sites.
  • Lead renewal efforts and ensure client satisfaction through delivery of measurable value.
  • Develop high-quality proposals, scopes of work, and executive-level presentations.
  • Represent Visante through thought leadership activities, including publications and speaking engagements.
  • Secure executive support for client references and co-branded marketing.
  • Identify and pursue opportunities to expand services within existing accounts.

Quality Assurance
  • Establish and uphold quality standards to ensure excellence across all client deliverables.
  • Partner with analytics to systematically update proforma updates.

Team Leadership
  • Provide oversight for managed services team members while possessing the requisite subject matter expertise to effectively communicate internally with teams and externally with clients in areas such as: specialty and retail pharmacy strategy and operations, consolidated service centers, prior authorization services and hub models, specialty pharmacy workflows and accreditation, pharmacy benefit management, 340B optimization, ambulatory and home infusion strategies, and pharmacy revenue cycle and supply chain optimization.

Requirements
Education
Required: Bachelor's degree in pharmacy, PharmD, or a relevant master's degree such as an MHA, MBA (Healthcare or Strategy), or MPH.
Preferred: Master's Degree. Successful completion of an ASHP Health System Pharmacy Administration and Leadership residency program.
Experience
Required: 5 years of progressive experience as a healthcare executive, health system pharmacy leadership, or in healthcare consulting.
Preferred: Experience with health system pharmacy or pharmacy consulting.
Special Skills:
  • Exceptional Client Relationship Management: Strong interpersonal skills with emotional intelligence, fostering long-term relationships and trust.
  • Team Leadership & Motivation: Proven success in inspiring and motivating matrixed teams to achieve outstanding results.
  • Strategic Thinker: Ability to influence perspectives, develop innovative solutions, and drive business growth.
  • Collaborative & Cross-functional: Highly collaborative, with a strong team orientation and adept at navigating complex, dynamic environments.
  • Problem Solving Expertise: Skilled in diagnosing complex challenges and implementing creative, analytical solutions.
  • Effective Communication: Outstanding verbal and written communication skills, including presenting complex ideas to senior executives.
  • Project Management: Able to prioritize competing demands, manage multiple projects, and deliver high-quality results on time.
  • Technical Proficiency: Proficient in MS Word, Outlook, PowerPoint, and Excel.
  • Willingness to Travel: Comfortable with domestic travel as required.

Compensation and Benefits: We offer competitive salary and benefits for this full-time salaried role.
Equal Opportunity Statement: Visante is an equal opportunity employer. Visante's people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations