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Client Operations Manager Jobs (NOW HIRING)

Outerspace

Client Operations Manager

Carlstadt, NJ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

NSF International

Client Operations Manager

Ann Arbor, MI · On-site

$131K/yr

As a Client Operations Manager for Food Production, you will take the lead and develop a high-performing team responsible for delivering exceptional service, client satisfaction, and retention across ...

TEOCO

Client Operations Manager

Fairfax, VA · On-site

$60K - $80K/yr

Job Summary The Client Operations Manager serves as the primary operational lead for major U.S. and international telecom clients, ensuring: * Flawless delivery of contracted services * Accurate and ...

TEOCO

Client Operations Manager

Fairfax, VA · On-site

$60K - $80K/yr

Job Summary The Client Operations Manager serves as the primary operational lead for major U.S. and international telecom clients, ensuring: * Flawless delivery of contracted services * Accurate and ...

Kode Health

Client Operations Manager

$137K/yr

This role is responsible for managing client relationships, ensuring coding quality and productivity standards are met, resolving operational issues, and driving customer satisfaction. The Klient ...

24 Seven Talent

Client Operations Manager

Manhattan, NY · Hybrid

$147K/yr

About the Role The Manager, Client Operations serves as the primary liaison between assigned client brands and internal teams, ensuring seamless execution of projects from concept through ...

Playbook

Client Operations Manager

San Francisco, CA · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Craft

Client Operations Manager

San Francisco, CA · On-site

$157K/yr

San Francisco, CA Crafty is seeking a Client Operations Manager I to deliver best-in-class experiences to clients in the Bay Area Market. This individual will be the primary point of contact for a ...

Landmark Ventures

Client Operations Manager

New York, NY · On-site +1

$85K - $110K/yr

Landmark Ventures is seeking a Client Operations Manager to join our dynamic business development services team. This pivotal role is perfect for professionals with experience in sales, revenue ...

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

NSF

Client Operations Manager

Ann Arbor, MI · Hybrid

$131K/yr

As a Client Operations Manager for Food Production, you will take the lead and develop a high-performing team responsible for delivering exceptional service, client satisfaction, and retention across ...

Kode Health Inc

Client Operations Manager

Holland, MI · On-site

$125K/yr

This role is responsible for managing client relationships, ensuring coding quality and productivity standards are met, resolving operational issues, and driving customer satisfaction. The Klient ...

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Playbook

Client Operations Manager

San Francisco, CA · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

24 Seven Talent

Client Operations Manager

Manhattan, NY · Hybrid

$147K/yr

About the Role The Manager, Client Operations serves as the primary liaison between assigned client brands and internal teams, ensuring seamless execution of projects from concept through ...

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Client Operations Manager information

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$44.5K

$123.7K

$135.5K

How much do client operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client operations manager in the United States is $123,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,000.00 and $134,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.
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Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $123,678 per year, or $59.5 per hour.

Client Operations Manager

Outerspace

Carlstadt, NJ

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Welcome to Outerspace's official job board, where opportunities are endless. Explore career openings and join our dynamic team. Discover fulfilling roles across various functions and locations within Outerspace. Your next career move starts here - apply today!

Client Operations Manager – Outerspace (3PL Fulfillment) 

About Outerspace
Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class operations with people-focused service and transparent technology to help brands scale with confidence. As we continue to grow, we're looking for a Client Operations Manager who thrives in a fast-paced, data-driven environment and is passionate about building strong, trust-based client partnerships. 

About the Role
The Client Operations Manager (COM) serves as the primary operational liaison for a portfolio of DTC brands. You'll ensure day-to-day fulfillment operations run smoothly, SLAs are met, communication stays clear, and that clients feel supported and informed. This role is equal parts relationship management, operational oversight, and analytical problem solving. Perfect for someone who loves eCommerce, logistics, and collaborative cross-functional work. 

What You'll Do
Client Relationship & Communication 

  • Serve as the main point of contact for assigned brands, providing daily support across inbound, outbound, routing, inventory, and kitting workflows. 
  • Lead weekly performance calls, reporting reviews, forecasting alignment, and launch planning with clients. 
  • Communicate operational updates, escalations, and risk mitigation plans with clarity and urgency. 

Operational Ownership 

  • Monitor KPIs, SLAs, and volume trends across eComm and wholesale workflows. 
  • Coordinate with internal teams—Receiving, Outbound, Wholesale Routing, Production/Kitting, and Inventory—to ensure seamless execution. 
  • Review daily forecasts, order aging, mis-ship trends, and capacity constraints to drive proactive planning. 
  • Create and maintain brand SOPs, routing guides, special projects, and packaging workflows. 

Reporting & Analysis 

  • Build and present reporting on order trends, SLA adherence, mis-ships, forecast accuracy, and operational throughput. 
  • Identify operational patterns, areas of improvement, and client-impacting risks. 
  • Translate data into actionable insights for both clients and internal stakeholders. 

Strategic Projects & Peak Season Support 

  • Support client onboarding, launches, large seasonal drops, and BFCM readiness. 
  • Participate in cross-functional initiatives to improve processes, reduce errors, and streamline communication. 
  • Assist with planning and labor alignment during peak season (some weekend support during Q4 may be required). 

What Success Looks Like 

  • Your brands feel informed, supported, and confident in their fulfillment operations. 
  • Internal teams are aligned on priorities and working smoothly toward shared goals. 
  • SLA performance, forecasting accuracy, and issue resolution timelines consistently improve. 
  • You anticipate risks before they become problems and communicate solutions proactively. 

What We're Looking For 

  • 3–5+ years of experience in eCommerce operations, logistics, supply chain, account management, or 3PL client success. 
  • Strong understanding of DTC fulfillment, routing, inventory workflows, or wholesale distribution. 
  • Proficiency with Excel/Google Sheets; comfort interpreting and presenting data. 
  • Experience using WMS platforms (Deposco is a plus, but not required). 
  • Excellent communication skills with a calm, solution-oriented approach. 
  • Ability to manage multiple clients, priorities, and escalations simultaneously. 
  • Comfortable supporting high-volume periods, especially during Q4. 

Compensation Range: $75,000 - $85,000 DOE

Benefits:

  • Paid Time Off
  • Paid Holidays
  • Insurance (medical, dental, vision)
  • HSA & FSA
  • 401(K) matching
  • and more!

Outerspace will never extend a job offer without first conducting a formal interview process, which includes multiple virtual and/or in-person interviews. We will never request sensitive personal information — including Social Security numbers or banking details — prior to making a formal offer. All legitimate Outerspace job postings are listed exclusively on this page. Any posting not found here is not authorized by Outerspace and should be treated as fraudulent.