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Client Operations Manager Jobs (NOW HIRING)

Client Operations Manager

Chapel Hill, NC · On-site +1

$110K - $135K/yr

Client Operations Manager Reporting To: Senior Client Operations Manager Location: Chapel Hill, NC; Minneapolis, MN; Boston, MA (Newton Office); New York, NY Compensation: Client Operations Manager ...

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Client Operations Manager

Avondale, AZ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Client Operations Manager

Pasadena, CA · On-site

$95K - $110K/yr

We are currently seeking a Client Operations Manager to join our Pasadena, CA office in support of the LA Fire Justice campaign. If that sounds like you, and your qualifications are a good match, we ...

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Client Operations Manager information

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$44.5K

$123.7K

$135.5K

How much do client operations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for client operations manager in the United States is $123,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,000.00 and $134,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
More about Client Operations Manager jobs
What cities are hiring for Client Operations Manager jobs? Cities with the most Client Operations Manager job openings:
What are the most commonly searched types of Client Operations jobs? The most popular types of Client Operations jobs are:
What states have the most Client Operations Manager jobs? States with the most job openings for Client Operations Manager jobs include:
Infographic showing various Client Operations Manager job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 18% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $123,678 per year, or $59.5 per hour.
Client Operations Manager

Client Operations Manager

Well

Chapel Hill, NC • On-site, Remote

$110K - $135K/yr

Full-time

Posted 13 days ago


Job description

Description
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: Client Operations Manager
Reporting To: Senior Client Operations Manager
Location: Chapel Hill, NC; Minneapolis, MN; Boston, MA (Newton Office); New York, NY
Compensation: Client Operations Manager ($110,000-$135,000) depending on qualifications, plus bonus potential and benefits.
Summary: The Client Operations Manager at Well plays a crucial role in managing client relationships and overseeing day-to-day operations related to client accounts. This position requires building and maintaining strong relationships with clients, ensuring high-quality service delivery, and driving operational efficiency throughout the lifecycle of the account. The Client Operations Manager will collaborate with internal teams to address client needs, resolve issues, implement process improvements, ensure alignment across departments, and optimize client experiences.
Key Responsibilities:
  • Client Relationship Management: Build and maintain strong, long-term relationships with a portfolio of clients, acting as a primary point of contact for operational matters. Understand client needs, address concerns, and ensure consistent, high-quality service delivery.
  • Operational Oversight: Oversee the day-to-day operations related to client accounts, including project execution, service delivery, and adherence to agreed-upon processes and timelines.
  • Process Improvement: Identify areas for operational improvement and efficiency within client-facing processes. Develop and implement initiatives to streamline workflows, enhance service quality, and reduce operational bottlenecks.
  • Issue Resolution: Proactively identify and resolve operational issues and escalate client concerns in a timely and effective manner. Coordinate with internal teams to troubleshoot problems and implement corrective actions.
  • Internal Coordination: Collaborate closely with various internal departments, including Technology teams, Product Managers, Client Services, Sales, and as well as other stakeholders to ensure alignment and seamless client experiences.
  • Risk Management: Identify potential risks related to client operations and implement strategies to mitigate them.

Requirements
  • 5-7 years experience within a technology delivery environment
  • Experience working with clients
  • Healthcare experience (preferred)
  • Excellent communication, interpersonal, and relationship-building skills.
  • Proven analytical and sound decision making skills
  • Proven history of delivering projects on time
  • Initiative and ability to produce value with limited direction
  • Excellent organizational and time management skills; ability to multitask and prioritize