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Client Operations Manager Jobs in New York (NOW HIRING)

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Playbook

Client Operations Manager

New York, NY

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

24 Seven Talent

Client Operations Manager

Yonkers, NY · Hybrid

$142K/yr

About the Role The Manager, Client Operations serves as the primary liaison between assigned client brands and internal teams, ensuring seamless execution of projects from concept through ...

Piermont Bank

Client Operations Manager

New York, NY

$80K - $100K/yr

Our team is dedicated to thoughtful risk management, strong client relationships, and building a ... Responsibilities: * Focus on building operation excellence to support the client care team ...

Piermont Bank

Client Operations Manager

New York, NY · On-site

$80K - $100K/yr

Our team is dedicated to thoughtful risk management, strong client relationships, and building a ... Responsibilities: * Focus on building operation excellence to support the client care team ...

Omnicom Media

Manager, Client Operations

New York, NY · On-site

Position Overview We are looking for a self-motivated and enthusiastic Manager, Operations who will ... Help coordinate and manage day to day relationships with external partners (client + external ...

Copper.co

Client Operations Associate

New York, NY · On-site

The Client Operations team sits at the heart of Copper, acting as the frontline for client ... Take ownership and accountability of all incoming queries and managing client expectations under ...

Copper.co

Client Operations Associate

New York, NY

The Client Operations team sits at the heart of Copper, acting as the frontline for client ... Take ownership and accountability of all incoming queries and managing client expectations under ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in New York

Client Operations Manager information

See New York salary details

$48.7K

$135.3K

$148.2K

How much do client operations manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for client operations manager in New York is $135,307.00, according to ZipRecruiter salary data. Most workers in this role earn between $146,600.00 and $146,600.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What are the most commonly searched types of Client Operations jobs in New York? The most popular types of Client Operations jobs in New York are:
What are popular job titles related to Client Operations Manager jobs in New York? For Client Operations Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in New York look for? The top searched job categories for Client Operations Manager jobs in New York are:
What cities in New York are hiring for Client Operations Manager jobs? Cities in New York with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in New York as of June 2026, with employment types broken down into 73% Full Time, 19% Part Time, 4% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $135,307 per year, or $65.1 per hour.
Client Operations Manager

Client Operations Manager

Outerspace

Carlstadt, NJ • On-site

$75K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Client Operations Manager - Outerspace (3PL Fulfillment) 

About Outerspace
Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class operations with people-focused service and transparent technology to help brands scale with confidence. As we continue to grow, we're looking for a Client Operations Manager who thrives in a fast-paced, data-driven environment and is passionate about building strong, trust-based client partnerships. 

About the Role
The Client Operations Manager (COM) serves as the primary operational liaison for a portfolio of DTC brands. You'll ensure day-to-day fulfillment operations run smoothly, SLAs are met, communication stays clear, and that clients feel supported and informed. This role is equal parts relationship management, operational oversight, and analytical problem solving. Perfect for someone who loves eCommerce, logistics, and collaborative cross-functional work. 

What You'll Do
Client Relationship & Communication 

  • Serve as the main point of contact for assigned brands, providing daily support across inbound, outbound, routing, inventory, and kitting workflows. 
  • Lead weekly performance calls, reporting reviews, forecasting alignment, and launch planning with clients. 
  • Communicate operational updates, escalations, and risk mitigation plans with clarity and urgency. 

Operational Ownership 

  • Monitor KPIs, SLAs, and volume trends across eComm and wholesale workflows. 
  • Coordinate with internal teams-Receiving, Outbound, Wholesale Routing, Production/Kitting, and Inventory-to ensure seamless execution. 
  • Review daily forecasts, order aging, mis-ship trends, and capacity constraints to drive proactive planning. 
  • Create and maintain brand SOPs, routing guides, special projects, and packaging workflows. 

Reporting & Analysis 

  • Build and present reporting on order trends, SLA adherence, mis-ships, forecast accuracy, and operational throughput. 
  • Identify operational patterns, areas of improvement, and client-impacting risks. 
  • Translate data into actionable insights for both clients and internal stakeholders. 

Strategic Projects & Peak Season Support 

  • Support client onboarding, launches, large seasonal drops, and BFCM readiness. 
  • Participate in cross-functional initiatives to improve processes, reduce errors, and streamline communication. 
  • Assist with planning and labor alignment during peak season (some weekend support during Q4 may be required). 

What Success Looks Like 

  • Your brands feel informed, supported, and confident in their fulfillment operations. 
  • Internal teams are aligned on priorities and working smoothly toward shared goals. 
  • SLA performance, forecasting accuracy, and issue resolution timelines consistently improve. 
  • You anticipate risks before they become problems and communicate solutions proactively. 

What We're Looking For 

  • 3-5+ years of experience in eCommerce operations, logistics, supply chain, account management, or 3PL client success. 
  • Strong understanding of DTC fulfillment, routing, inventory workflows, or wholesale distribution. 
  • Proficiency with Excel/Google Sheets; comfort interpreting and presenting data. 
  • Experience using WMS platforms (Deposco is a plus, but not required). 
  • Excellent communication skills with a calm, solution-oriented approach. 
  • Ability to manage multiple clients, priorities, and escalations simultaneously. 
  • Comfortable supporting high-volume periods, especially during Q4. 

Compensation Range: $75,000 - $85,000 DOE

Benefits:

  • Paid Time Off
  • Paid Holidays
  • Insurance (medical, dental, vision)
  • HSA & FSA
  • 401(K) matching
  • and more!

Apply