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Client Operations Jobs (NOW HIRING)

Well

Client Operations Manager

Chapel Hill, NC · On-site +1

$110K - $135K/yr

Client Operations Manager Reporting To: Senior Client Operations Manager Location: Chapel Hill, NC; Minneapolis, MN; Boston, MA (Newton Office); New York, NY Compensation: Client Operations Manager ...

US Bank

Client Operations

Boston, MA · On-site

$98K - $115K/yr

Manages client inquiries, projects and initiatives across a multi-discipline servicing team ... operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures ...

Verisma

Supervisor, Client Operations

Pittsburgh, PA · On-site

$23 - $25/hr

Client Operations Supervisor Summary of Position: Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client ...

Monaco

Client Operations

San Francisco, CA · On-site

$157K/yr

About The Role We're looking for Client Operations to own the entire onboarding experience from signed contract to fully activated customer. This is a high-ownership, operations-heavy role that sits ...

Outerspace

Client Operations Manager

Avondale, AZ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

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How much do client operations jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for client operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

In client operations, senior roles such as Director of Client Services, Vice President of Client Operations, or Chief Client Officer can reach or exceed $300,000 annually, especially with experience, leadership skills, and industry-specific expertise. These positions often require advanced degrees, extensive industry knowledge, and strong management abilities, and they may include bonuses and profit-sharing components.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

Is operations a high paying job?

Client Operations roles can offer competitive salaries, especially with experience and specialized skills such as project management or data analysis. Compensation varies by industry, location, and company size, but these roles often include benefits and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

What jobs pay 4000 a week without a degree?

In client operations, high-paying roles that can reach $4,000 a week without a degree typically involve sales, account management, or freelance consulting, often requiring strong communication skills and experience. These positions may be commission-based or performance-driven, with some roles offering flexible schedules and remote work options.

What are client operations?

Client operations involve managing and supporting the processes that ensure effective communication, service delivery, and relationship management with clients. This role often includes coordinating between teams, handling client inquiries, and using tools like CRM systems to optimize client satisfaction and retention.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

More about Client Operations jobs
What cities are hiring for Client Operations jobs? Cities with the most Client Operations job openings:
What are the most commonly searched types of Client Operations jobs? The most popular types of Client Operations jobs are:
What states have the most Client Operations jobs? States with the most job openings for Client Operations jobs include:
Client Operations jobs near you
Client Operations Manager

Client Operations Manager

Well

Chapel Hill, NC • On-site, Remote

$110K - $135K/yr

Full-time

Re-posted 10 days ago

Job description

Description
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: Client Operations Manager
Reporting To: Senior Client Operations Manager
Location: Chapel Hill, NC; Minneapolis, MN; Boston, MA (Newton Office); New York, NY
Compensation: Client Operations Manager ($110,000-$135,000) depending on qualifications, plus bonus potential and benefits.
Summary: The Client Operations Manager at Well plays a crucial role in managing client relationships and overseeing day-to-day operations related to client accounts. This position requires building and maintaining strong relationships with clients, ensuring high-quality service delivery, and driving operational efficiency throughout the lifecycle of the account. The Client Operations Manager will collaborate with internal teams to address client needs, resolve issues, implement process improvements, ensure alignment across departments, and optimize client experiences.
Key Responsibilities:
  • Client Relationship Management: Build and maintain strong, long-term relationships with a portfolio of clients, acting as a primary point of contact for operational matters. Understand client needs, address concerns, and ensure consistent, high-quality service delivery.
  • Operational Oversight: Oversee the day-to-day operations related to client accounts, including project execution, service delivery, and adherence to agreed-upon processes and timelines.
  • Process Improvement: Identify areas for operational improvement and efficiency within client-facing processes. Develop and implement initiatives to streamline workflows, enhance service quality, and reduce operational bottlenecks.
  • Issue Resolution: Proactively identify and resolve operational issues and escalate client concerns in a timely and effective manner. Coordinate with internal teams to troubleshoot problems and implement corrective actions.
  • Internal Coordination: Collaborate closely with various internal departments, including Technology teams, Product Managers, Client Services, Sales, and as well as other stakeholders to ensure alignment and seamless client experiences.
  • Risk Management: Identify potential risks related to client operations and implement strategies to mitigate them.

Requirements
  • 5-7 years experience within a technology delivery environment
  • Experience working with clients
  • Healthcare experience (preferred)
  • Excellent communication, interpersonal, and relationship-building skills.
  • Proven analytical and sound decision making skills
  • Proven history of delivering projects on time
  • Initiative and ability to produce value with limited direction
  • Excellent organizational and time management skills; ability to multitask and prioritize

Apply