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Client Operations Jobs (NOW HIRING)

Client Operations Supervisor Summary of Position: Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client ...

Client Operations Supervisor Summary of Position: Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client ...

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

The Client Operations team sits at the heart of Copper, acting as the frontline for client engagement, technical support and operational excellence. The team is a dynamic client focussed group ...

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

The Client Operations team sits at the heart of Copper, acting as the frontline for client engagement, technical support and operational excellence. The team is a dynamic client focussed group ...

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Client Operations information

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How much do client operations jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for client operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

In client operations, senior roles such as Director of Client Services, Vice President of Client Operations, or Chief Client Officer can reach or exceed $300,000 annually, especially with experience, leadership skills, and industry-specific expertise. These positions often require advanced degrees, extensive industry knowledge, and strong management abilities, and they may include bonuses and profit-sharing components.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

Is operations a high paying job?

Client Operations roles can offer competitive salaries, especially with experience and specialized skills such as project management or data analysis. Compensation varies by industry, location, and company size, but these roles often include benefits and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

What jobs pay 4000 a week without a degree?

In client operations, high-paying roles that can reach $4,000 a week without a degree typically involve sales, account management, or freelance consulting, often requiring strong communication skills and experience. These positions may be commission-based or performance-driven, with some roles offering flexible schedules and remote work options.

What are client operations?

Client operations involve managing and supporting the processes that ensure effective communication, service delivery, and relationship management with clients. This role often includes coordinating between teams, handling client inquiries, and using tools like CRM systems to optimize client satisfaction and retention.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

More about Client Operations jobs
What cities are hiring for Client Operations jobs? Cities with the most Client Operations job openings:
What are the most commonly searched types of Client Operations jobs? The most popular types of Client Operations jobs are:
What states have the most Client Operations jobs? States with the most job openings for Client Operations jobs include:
Infographic showing various Client Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.
Supervisor, Client Operations

Supervisor, Client Operations

Verisma

Pittsburgh, PA • On-site

$23 - $25/hr

Full-time

Posted 6 days ago


Verisma rating

6.2

Company rating: 6.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

196th of 230 rated it services


Job description

Client Operations Supervisor
Summary of Position:
Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in training, staffing, and providing coverage at various sites.
Duties & Responsibilities:
  • Answers day-to-day questions posed by clients and Release of Information Specialists (ROIS).
  • Responsible for meeting facility revenue goals on a consistent basis.
  • Identifies and recommends opportunities to increase productivity.
  • Complies with all release of information related functions, as stipulated by service agreement.
  • Prepares weekly dashboard and month-end Operational performance reports Monitors productivity and quality to ensure high customer service satisfaction.
  • Assists the Director of Client Operations in the training and evaluation of ROIS staff, both onsite and remote.
  • Assists in selecting, interviewing, hiring and terminating of employees.
  • Participates in counseling sessions of site personnel and makes disciplinary or termination recommendations, when necessary.
  • Manages scheduling of onsite staff to include time off requests and payroll approval
  • Assists remote supervisors with the coordination of work.
  • Distributes workflow to site personnel.
  • Maintains confidentiality by keeping all information seen and heard in the facility secure.
  • Provides input into the review and revision of site procedure.
  • Performs quality reviews and site evaluations as required by clients.
  • Reviews release of information requests for validity according to applicable state or federal statutes; returns inappropriate authorizations and requests to the requester.
  • Looks up medical record numbers, fills out guides and pulls medical records, when appropriate.
  • Reviews the requests to determine which encounters are being requested.
  • Scans and/or captures electronically, the medical record and chooses the appropriate information to be duplicated.
  • Captures the appropriate pages for the requested records, when appropriate.
  • Re-assembles the charts (if paper) for re-filing.
  • Logs information that is being sent to the requester either manually or using company software in accordance with the facility procedure.
  • Documents the release of information in the patient medical record or other means determined by the facility.
  • Calculates billing and prepares invoices, as needed.
  • Certifies medical records copies, when appropriate.
  • Attends all mandatory meetings and/or training sessions.
  • Ensures supplies are available at designated facility.
  • Submits company-related travel expense reports and original receipts to manager in a timely fashion.
  • Complies with and provides guidance on Company Policies, as identified in the Company Handbook.
  • Performs other appropriate duties, as assigned, to meet the needs of the department and the company.

Minimum Qualifications:
  • A High School Diploma or GED is required, some college preferred.
  • RHIT Certification, preferred.
  • A valid driver's license and a history of safe driving.
  • Ability to communicate effectively with clients, staff members and management.
  • Experience with medical records or healthcare, beneficial.
  • Knowledge of HIPAA privacy information standards, required.
  • Medical terminology coursework, preferred
  • RHIT certification or the ability to take and pass an ROI Certification course with a score of 85% or higher, within 90 days is required.
  • Ability to travel

What Verisma employees say

Pay

Benefits

Hours and flexibility

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About Verisma

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2002