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Client Operations Jobs in Houston, TX (NOW HIRING)

BNY

Vice President, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Vice President, Client Service Operations is a pivotal role within BNY, focusing on leading and enhancing client operations. The ideal candidate excels in client services ...

BNY

Vice President, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Vice President, Client Service Operations is a pivotal role within BNY, focusing on leading and enhancing client operations. The ideal candidate excels in client services ...

BNY Mellon

Vice President, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Vice President, Client Service Operations is a pivotal role within BNY, focusing on leading and enhancing client operations. The ideal candidate excels in client services ...

BNY Mellon

Vice President, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Vice President, Client Service Operations is a pivotal role within BNY, focusing on leading and enhancing client operations. The ideal candidate excels in client services ...

BNY

Vice President, Client Operations

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a future team member for the role of Vice President, Client Processing to join our Loans Enablement Operations team. This role is located in Houston, TX . In this role, you'll make an ...

BNY

Vice President, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a future team member for the role of Vice President, Client Operations - CLO/Structured Debt to join our Information not provided in the provided context team. This role is located in ...

BNY Mellon

Vice President, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a future team member for the role of Vice President, Client Operations - CLO/Structured Debt to join our Information not provided in the provided context team. This role is located in ...

BNY Mellon

Vice President, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a future team member for the role of Vice President, Client Processing to join our Loans Enablement Operations team. This role is located in Houston, TX . In this role, you'll make an ...

BNY

Vice President, Client Operations

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a future team member for the role of Vice President, Client Processing to join our Loans Enablement Operations team. This role is located in Houston, TX . In this role, you'll make an ...

BNY Mellon

Vice President, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a future team member for the role of Vice President, Client Processing to join our Loans Enablement Operations team. This role is located in Houston, TX . In this role, you'll make an ...

BNY

Senior Specialist, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a future team member for the role of Senior Associate, Client Processing - Loans Enablement to join our Loans Enablement Operations team. This role is located in Houston, TX. In this ...

BNY Mellon

Senior Specialist, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues. * Meet with organizational units ...

BNY

Senior Specialist, Client Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues. * Meet with organizational units ...

BNY

Senior Specialist, CLO Client Operations

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will be a partner through analytics, operations, client service and other stakeholders * This role supports BNY's strategic pillars-Be More for our Clients, Run our Company Better, and Power our ...

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Showing results 1-20

All JobsClient Operations JobsClient Operations Jobs in Houston, TX

Client Operations information

See Houston, TX salary details

$9

$23

$47

How much do client operations jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client operations in Houston, TX is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $26.39 per hour, depending on experience, location, and employer.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

Is client operations a high paying job?

Client operations roles typically offer competitive salaries that vary based on experience, industry, and location. While some positions can be well-paying, especially with specialized skills or management responsibilities, overall compensation depends on the company's size and the complexity of the client portfolio.

What are 5 careers in client operations?

Five careers in client operations include Client Operations Manager, Client Services Specialist, Account Coordinator, Customer Success Manager, and Client Support Analyst. These roles typically involve managing client relationships, coordinating service delivery, and ensuring customer satisfaction, often requiring skills in communication, problem-solving, and familiarity with customer management tools.

What do client operations do?

Client operations professionals manage and support client accounts, ensuring smooth communication, service delivery, and issue resolution. They often coordinate between clients and internal teams, utilize tools like CRM software, and focus on maintaining client satisfaction and retention.

What are the most commonly searched types of Client Operations jobs in Houston, TX?

The most popular types of Client Operations jobs in Houston, TX are:

Client Operations jobs near you
Infographic showing various Client Operations job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,954 per year, or $23.1 per hour.

Client Operations Manager

Confidential - Staffing and Recruiting

Houston, TX • Remote

$137K/yr

Full-time

Re-posted 20 days ago

Job description

Client Operations Manager

We are seeking a dedicated and experienced Client Operations Manager to oversee and manage one of our client accounts located in Houston, TX. This role will require the individual to be located in Houston, TX and occasionally onsite, visit client locations regularly, and serve as the primary point of contact for addressing performance and training issues for both operational and non-operational employees. The ideal candidate will have a strong background in program oversight, combined with management and training experience to ensure seamless operations and client satisfaction.

Job Duties:

  • Client Management:
    • Act as the primary liaison between the client and internal teams, ensuring effective communication and alignment with client needs.
    • Visit client locations regularly to assess operations, meet with leadership, and address performance and/or training issues.
    • Build and maintain strong relationships with client stakeholders, employees, and external partners.
  • Training and Development:
    • Conduct onboarding and orientation sessions for new hires, ensuring alignment with client protocols and expectations.
    • Design and deliver ongoing training programs to address client-specific needs, including regulatory updates and best practices.
    • Support employee development initiatives to enhance skills and improve service delivery.
    • Develop and deliver quality improvement coaching and training, leveraging data to recommend materials and skills necessary to increase quality and ensure safety.
    • Manage training requirements and schedules, recommending process improvements based on business intelligence.
    • Act as a mentor to new staff, providing realistic expectations and continuous feedback.
  • Operational Oversight:
    • Monitor staffing metrics and work with leadership and Human Resources (HR) to address gaps in workforce coverage.
    • Collaborate with recruiting and HR teams to ensure timely and quality hires.
    • Support the client in developing and implementing policies to enhance operational effectiveness.
    • Perform quality assurance visits to assess staff proficiencies and recommend or implement training improvements.
    • Develop and implement continuing education programs.
    • Assist with policy and program development as required.


Minimum Qualifications:

  • Bachelor’s degree in a relevant field; Master’s degree preferred.
  • Five years of management experience, including experience in operational or program oversight.
  • Experience in client relationship management and employee training and development.
  • Familiarity with IT and healthcare programs is strongly preferred.
  • Strong leadership and communication skills (oral and written).
  • Excellent critical thinking and problem-solving abilities.
  • Ability to work independently, manage multiple priorities, and meet deadlines.
  • Proficient in Microsoft Office Suite and other relevant applications required for the job.