ZipRecruiter

Log In

1

Client Operations Jobs in Decatur, GA (NOW HIRING)

Invesco

Client Operations Manager

Atlanta, GA · On-site

$145K - $155K/yr

Employee stock purchase plan Your Role The Client Operations Manager (COM) provides proactive operational leadership across the institutional client lifecycle, including onboarding, transitions ...

Invesco

Client Operations Manager

Atlanta, GA · Hybrid

$145K - $155K/yr

Employee stock purchase plan Your Role The Client Operations Manager (COM) provides proactive operational leadership across the institutional client lifecycle, including onboarding, transitions ...

Barry's

Client Operations Lead

Atlanta, GA · On-site

About the Role The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all ...

Barry's

Client Operations Lead

Atlanta, GA

About the Role The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all ...

NTT DATA Services

CDE II - Client Delivery Executive

Atlanta, GA · On-site +1

$73.60K - $100K/yr

Operations: * Accountable for end-to-end delivery of NTT DATA services for a specific client. * Ensure adherence to contractual commitments. * Monitor delivery quality and client satisfaction through ...

NTT DATA Services

CDE II - Client Delivery Executive

Atlanta, GA · On-site +1

$73.60K - $100K/yr

Operations: * Accountable for end-to-end delivery of NTT DATA services for a specific client. * Ensure adherence to contractual commitments. * Monitor delivery quality and client satisfaction through ...

Softheon

Client Executive

Atlanta, GA · Remote

$78.30K - $106.50K/yr

Oversee client operations using reporting metrics, identifying opportunities for process ... optimization. Strategic Collaboration & Reporting * Participate in and contribute to monthly ...

next page

Showing results 1-20

People also search for

All JobsClient Operations JobsClient Operations Jobs in Decatur, GA

Client Operations information

See Decatur, GA salary details

$8

$20

$41

How much do client operations jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for client operations in Decatur, GA is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $23.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

What are client operations?

Client operations refers to the processes and activities involved in managing relationships and delivering services to clients within a business. This role typically ensures that client needs are met efficiently, coordinates between internal teams and external clients, and handles tasks such as onboarding, issue resolution, and account management. Professionals in client operations play a key role in maintaining client satisfaction and supporting business growth by streamlining workflows and ensuring smooth communication.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

Client Operations jobs near you
Infographic showing various Client Operations job openings in Decatur, GA as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 84% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $42,578 per year, or $20.5 per hour.
Client Operations Manager

Client Operations Manager

Invesco

Atlanta, GA • On-site

$145K - $155K/yr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

About Invesco
As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.
What's in it for you?
Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including:
  • Flexible paid time off
  • Hybrid work schedule
  • 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution
  • Health & wellbeing benefits
  • Parental Leave benefits
  • Employee stock purchase plan

Job Description
Your Role
The Client Operations Manager (COM) provides proactive operational leadership across the institutional client lifecycle, including onboarding, transitions, reporting, and ongoing service. Partnering closely with Sales, Relationship Management, and internal teams, the COM delivers scalable, client-focused solutions while driving process improvement and risk mitigation. Serving as the primary operational contact for institutional clients, the COM liaises between clients, distribution, and operations to ensure a high-quality client experience. The role resolves day-to-day client inquiries and collaborates with internal subject matter experts on more complex requests.
You Will Be Responsible For :
  • Act as the central operational point of contact for institutional clients
  • Partner with Sales and Relationship Managers to support client servicing and onboarding
  • Lead and monitor client onboarding and transitions, ensuring timely execution
  • Liaise across Trading, Legal, Compliance, Investments, Trust, and Operations
  • Resolve daily client inquiries and complex operational issues; escalate risks as needed
  • Ensure delivery against client SLAs and KPIs; track, log, and escalate issues
  • Identify process improvements, automation opportunities, and operational risk reductions
  • Provide regular updates to the Head of Client Operations
  • Stay current on market and regulatory developments affecting client serving
  • Drive continuous improvement, standardization, and scalability initiatives
  • Partner with technology and operations teams to implement automation and data solutions
  • Champion a culture of accountability, innovation, and operational excellence

The Experience You Bring:
  • 8+ years of investment operations experience
  • 5+ years of institutional client service experience
  • 5+ years of onboarding and account transition experience
  • Strong understanding of asset management operations, regulatory requirements, and distribution channels
  • Proven ability to lead change, influence without authority, and manage cross-functional priorities
  • Excellent analytical, communication, and stakeholder-management skills
  • Strong Excel skills; tech-savvy mindset preferred
  • Invesco product knowledge a plus
  • Strong verbal and written communication with a transparent, collaborative style
  • Tech-savvy with strong Microsoft Office skills; advanced Excel preferred
  • Analytical, structured decision-maker with sound independent judgment
  • High attention to detail with a proactive, solutions-oriented mindset
  • Proven ability to manage priorities, deadlines, and complex workloads
  • Client-centric approach with credibility in financial services
  • Strong interpersonal skills; able to build trust and influence without authority
  • Proactive, "can-do" attitude with initiative and adaptability to change
  • Comfortable making decisions, resolving issues, and executing realistic plans
  • Results-driven, self-motivated, and open to feedback for continuous improvement
  • A Bachelor's Degree and/or equivalent work experience
  • Advanced degree or CFA preferred

The salary range for this position in Downers Grove is $145,000 - $155,000/year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills, experience and location
Full Time / Part Time
Full time
Worker Type
Employee
Job Exempt (Yes / No)
Yes
Workplace Model
Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.
Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.

Apply