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Client Operations Jobs in Florida (NOW HIRING)

Client Operations Specialist Hybrid / Customer Success / Full-Time As a result of our continued growth, we are currently looking to add a Client Operations Specialist to our dynamic and ...

Client Operations Specialist Hybrid / Customer Success / Full-Time As a result of our continued growth, we are currently looking to add a Client Operations Specialist to our dynamic and ...

Client Operations Analyst IIAbout the Role NLP Logix is looking for a Client Operations Analyst II to join our Client Operations team. This role supports complex client solutions across RPA, ...

We're seeking a future team member for the role of Client Operation Specialist to join our Client Service team. This role is located in Lake Mary, FL. In this role, you'll make an impact in the ...

About the Role The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all ...

We're seeking a future team member for the role of Client Operation Specialist to join our Client Service team. This role is located in Lake Mary, FL. In this role, you'll make an impact in the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

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Client Operations information

See Florida salary details

$7

$18

$36

How much do client operations jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for client operations in Florida is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $20.67 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

In client operations, senior roles such as Director of Client Services, Vice President of Client Operations, or Chief Client Officer can reach or exceed $300,000 annually, especially with experience, leadership skills, and industry-specific expertise. These positions often require advanced degrees, extensive industry knowledge, and strong management abilities, and they may include bonuses and profit-sharing components.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

Is operations a high paying job?

Client Operations roles can offer competitive salaries, especially with experience and specialized skills such as project management or data analysis. Compensation varies by industry, location, and company size, but these roles often include benefits and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

What jobs pay 4000 a week without a degree?

In client operations, high-paying roles that can reach $4,000 a week without a degree typically involve sales, account management, or freelance consulting, often requiring strong communication skills and experience. These positions may be commission-based or performance-driven, with some roles offering flexible schedules and remote work options.

What are client operations?

Client operations involve managing and supporting the processes that ensure effective communication, service delivery, and relationship management with clients. This role often includes coordinating between teams, handling client inquiries, and using tools like CRM systems to optimize client satisfaction and retention.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

What are the most commonly searched types of Client Operations jobs in Florida? The most popular types of Client Operations jobs in Florida are:
Client Operations Associate

Client Operations Associate

Intercontinental Exchange Holdings, Inc.

Jacksonville, FL โ€ข On-site

Full-time

Re-posted 23 days ago


Job description

Overview

Job Purpose

ICE Mortgage Technology seeks a motivated and client-focused professional to join its Client Operations organization in the role of Client Operations Associate. This position is designed for recent college graduates pursuing an entry-level opportunity at the intersection of financial technology and client services.

Prior experience in the mortgage industry is not required; comprehensive training will be provided. Candidates are expected to demonstrate intellectual curiosity, strong communication skills, and a commitment to professional growth. The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional Services.

Responsibilities

  • Client Support
    • Serve as a primary point of contact for clients utilizing ICE Mortgage Technology software solutions, responding to inquiries with professionalism and urgency
    • Troubleshoot and resolve client issues in a timely manner, leveraging available resources including knowledge bases and internal tools
    • Accurately document all client interactions and case details within the organizational CRM system (Salesforce)
    • Identify and escalate complex or systemic issues to appropriate internal teams, ensuring clear and timely communication with clients throughout the resolution process
    • Support first-call resolution objectives while maintaining high standards of service quality and client satisfaction
  • Product Delivery
    • Support the coordination and delivery of product updates, enhancements, and releases to clients
    • Participate in the product defect and enhancement feedback process by accurately identifying issues and communicating resolution status to relevant stakeholders
    • Collaborate with cross-functional teams including Product, Engineering, and Account Management to ensure a consistent client experience throughout product changes
    • Assist in the preparation and distribution of client-facing communications, release documentation, and training materials
  • Implementations & Professional Services
    • Support the onboarding and implementation of new clients onto ICE Mortgage Technology platforms
    • Assist project teams in coordinating client-facing activities, system configuration tasks, and project documentation
    • Guide clients through system setup, workflow configuration, and integration processes to facilitate a successful go-live experience
    • Contribute to process documentation, workflow mapping, and continuous improvement initiatives across client operations

Knowledge and Experience

  • Bachelor's degree in Business, Finance, Communications, Information Technology, Operations Management, or a related field
  • No prior mortgage industry experience required; comprehensive onboarding and role-specific training will be provided
  • Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally to varied audiences
  • Strong organizational skills with demonstrated ability to manage competing priorities and meet established deadlines
  • Ability to work collaboratively across teams and adapt effectively in a fast-paced, dynamic environment
  • Commitment to professional development and a strong interest in mortgage technology and client-facing operations

Technical and Preferred Skills

  • Proficiency in Microsoft Office Suite, with particular emphasis on Excel
  • Familiarity with data analysis or reporting tools such as Power BI, Tableau, SQL, or AI tools is preferred
  • Demonstrated aptitude for technology and willingness to develop proficiency in mortgage-specific software platforms, including ICE's MSP and Encompass solutions
  • Analytical mindset with the ability to identify trends, diagnose problems, and formulate solutions
  • Foundational knowledge of APIs, webhooks, or technical integration concepts is beneficial but not required
----------Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.Employment Type: FULL_TIME