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Client Operations Associate Jobs in Florida (NOW HIRING)

Operations Associate - Part Time

Miami, FL · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Operations Associate - Flex

Boca Raton, FL · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Operations Associate - Flex

Dania Beach, FL · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Operations Associate - Flex

Sarasota, FL · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

The Operations Associate is primarily responsible for the review of new accounts, account ... Process client's requests including changes in personal information, financial data, asset movement ...

The Operations Associate is primarily responsible for the review of new accounts, account ... Process client's requests including changes in personal information, financial data, asset movement ...

Stock & Operations Associate The parttime Stock & Operations Associate is responsible for ... Prepare and manage client shipments, product transfers, and RTVs in alignment with company ...

Stock & Operations Associate The parttime Stock & Operations Associate is responsible for ... Prepare and manage client shipments, product transfers, and RTVs in alignment with company ...

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Client Operations Associate information

See Florida salary details

$8

$19

$39

How much do client operations associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for client operations associate in Florida is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $22.64 per hour, depending on experience, location, and employer.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a Client Operations Associate, and why are they important?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a Client Operations Associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

How does a Client Operations Associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What does a customer operations associate do?

A client operations associate manages and supports client accounts by handling inquiries, processing transactions, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to maintain client satisfaction and operational efficiency.

Is a CSA job stressful?

A Client Operations Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Success in the position often depends on strong communication skills, organization, and the ability to work under pressure.

What jobs pay 4000 a week without a degree?

A Client Operations Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain tech sales positions, which can reach or exceed that amount with experience and commissions. These roles often require strong communication skills, industry knowledge, and sometimes certifications, but not necessarily a college degree.
What are the most commonly searched types of Client Operations jobs in Florida? The most popular types of Client Operations jobs in Florida are:
What cities in Florida are hiring for Client Operations Associate jobs? Cities in Florida with the most Client Operations Associate job openings:
Client Operations Associate

Full-time

Re-posted 25 days ago


Job description

Overview

Job Purpose

ICE Mortgage Technology seeks a motivated and client-focused professional to join its Client Operations organization in the role of Client Operations Associate. This position is designed for recent college graduates pursuing an entry-level opportunity at the intersection of financial technology and client services.

Prior experience in the mortgage industry is not required; comprehensive training will be provided. Candidates are expected to demonstrate intellectual curiosity, strong communication skills, and a commitment to professional growth. The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional Services.

Responsibilities

  • Client Support
    • Serve as a primary point of contact for clients utilizing ICE Mortgage Technology software solutions, responding to inquiries with professionalism and urgency
    • Troubleshoot and resolve client issues in a timely manner, leveraging available resources including knowledge bases and internal tools
    • Accurately document all client interactions and case details within the organizational CRM system (Salesforce)
    • Identify and escalate complex or systemic issues to appropriate internal teams, ensuring clear and timely communication with clients throughout the resolution process
    • Support first-call resolution objectives while maintaining high standards of service quality and client satisfaction
  • Product Delivery
    • Support the coordination and delivery of product updates, enhancements, and releases to clients
    • Participate in the product defect and enhancement feedback process by accurately identifying issues and communicating resolution status to relevant stakeholders
    • Collaborate with cross-functional teams including Product, Engineering, and Account Management to ensure a consistent client experience throughout product changes
    • Assist in the preparation and distribution of client-facing communications, release documentation, and training materials
  • Implementations & Professional Services
    • Support the onboarding and implementation of new clients onto ICE Mortgage Technology platforms
    • Assist project teams in coordinating client-facing activities, system configuration tasks, and project documentation
    • Guide clients through system setup, workflow configuration, and integration processes to facilitate a successful go-live experience
    • Contribute to process documentation, workflow mapping, and continuous improvement initiatives across client operations

Knowledge and Experience

  • Bachelor's degree in Business, Finance, Communications, Information Technology, Operations Management, or a related field
  • No prior mortgage industry experience required; comprehensive onboarding and role-specific training will be provided
  • Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally to varied audiences
  • Strong organizational skills with demonstrated ability to manage competing priorities and meet established deadlines
  • Ability to work collaboratively across teams and adapt effectively in a fast-paced, dynamic environment
  • Commitment to professional development and a strong interest in mortgage technology and client-facing operations

Technical and Preferred Skills

  • Proficiency in Microsoft Office Suite, with particular emphasis on Excel
  • Familiarity with data analysis or reporting tools such as Power BI, Tableau, SQL, or AI tools is preferred
  • Demonstrated aptitude for technology and willingness to develop proficiency in mortgage-specific software platforms, including ICE's MSP and Encompass solutions
  • Analytical mindset with the ability to identify trends, diagnose problems, and formulate solutions
  • Foundational knowledge of APIs, webhooks, or technical integration concepts is beneficial but not required
----------Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.Employment Type: FULL_TIME