The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional ...
The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional ...
The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional ...
The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional ...
Senior Associate, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...
Senior Associate, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...
Senior Associate, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...
Senior Associate, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...
Senior Associate, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...
Senior Associate, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...
Senior Associate, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...
Senior Associate, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of ...
Overview Aerotek Corporate has an opening for a Business Operations Associate at the corporate ... service and working with client to resolve outstanding issues Making routine welcome and ...
Overview Aerotek Corporate has an opening for a Business Operations Associate at the corporate ... service and working with client to resolve outstanding issues Making routine welcome and ...
Aerotek Corporate has an opening for a Business Operations Associate at the corporate office in ... with client to resolve outstanding issues • Making routine welcome and maintenance calls to ...
Aerotek Corporate has an opening for a Business Operations Associate at the corporate office in ... with client to resolve outstanding issues • Making routine welcome and maintenance calls to ...
Operations Associate - Part Time
Miami Beach, FL · On-site
$18 - $20.50/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Part Time
Miami Beach, FL · On-site
$18 - $20.50/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Flex
Sarasota, FL · On-site
$18 - $20.50/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Flex
Sarasota, FL · On-site
$18 - $20.50/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Part Time
Tampa, FL · On-site
$18 - $20.50/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Part Time
Tampa, FL · On-site
$18 - $20.50/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Flex
Tampa, FL · On-site
$18 - $20.50/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Flex
Tampa, FL · On-site
$18 - $20.50/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Part Time
Davie, FL · On-site
$18 - $23/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Part Time
Davie, FL · On-site
$18 - $23/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Flex
Boca Raton, FL · On-site
$18 - $20.50/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Operations Associate - Flex
Boca Raton, FL · On-site
$18 - $20.50/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...
Our client, a rapidly growing Registered Investment Advisor (RIA) in the Tampa Bay area, is seeking a highly organized and proactive Operations Associate to join their team. This is a unique ...
Our client, a rapidly growing Registered Investment Advisor (RIA) in the Tampa Bay area, is seeking a highly organized and proactive Operations Associate to join their team. This is a unique ...
Operations Associate
Miami, FL · On-site
The Operations Associate is primarily responsible for the review of new accounts, account ... Process client's requests including changes in personal information, financial data, asset movement ...
Quick apply
Operations Associate
Miami, FL · On-site
The Operations Associate is primarily responsible for the review of new accounts, account ... Process client's requests including changes in personal information, financial data, asset movement ...
Operations Associate
Miami, FL · On-site
The Operations Associate is primarily responsible for the review of new accounts, account ... Process client's requests including changes in personal information, financial data, asset movement ...
Quick apply
Operations Associate
Miami, FL · On-site
The Operations Associate is primarily responsible for the review of new accounts, account ... Process client's requests including changes in personal information, financial data, asset movement ...
Supervisor Client Operations Support
Coral Springs, FL · On-site
$127K/yr
Support client support associates with career development path. Coaching and mentoring in growing ... operations. * You will conduct ongoing reviews of existing procedures and processes and write and ...
Supervisor Client Operations Support
Coral Springs, FL · On-site
$127K/yr
Support client support associates with career development path. Coaching and mentoring in growing ... operations. * You will conduct ongoing reviews of existing procedures and processes and write and ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Client Operations Associate information
See Florida salary details
$8.44 - $11.30
9% of jobs
$13.16 is the 25th percentile. Wages below this are outliers.
$11.30 - $14.16
24% of jobs
The median wage is $16.34 / hr.
$14.16 - $17.02
22% of jobs
$17.02 - $19.87
16% of jobs
$21.14 is the 75th percentile. Wages above this are outliers.
$19.87 - $22.73
9% of jobs
$22.73 - $25.59
7% of jobs
$25.59 - $28.45
4% of jobs
$28.45 - $31.31
4% of jobs
$31.31 - $34.16
3% of jobs
$34.16 - $37.02
1% of jobs
$37.02 - $39.88
0% of jobs
$8
$19
$39
How much do client operations associate jobs pay per hour?
What is the difference between Client Operations Associate vs Client Services Coordinator?
| Aspect | Client Operations Associate | Client Services Coordinator |
|---|---|---|
| Required Credentials | Typically a bachelor's degree, relevant certifications (e.g., CRM tools) | Similar educational background, often with customer service certifications |
| Work Environment | Corporate offices, financial firms, consulting companies | Financial institutions, marketing agencies, client-facing departments |
| Employer & Industry Usage | Used in finance, consulting, tech sectors | Common in finance, marketing, and service industries |
| Search & Comparison Intent | People comparing operational roles focused on client management and backend processes | Individuals looking for client-facing roles emphasizing service and support |
The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.
What are the key skills and qualifications needed to thrive as a Client Operations Associate, and why are they important?
What does a Client Operations Associate do?
What jobs pay 2000 a day?
How does a Client Operations Associate typically collaborate with other departments within a company?
What is a client operations associate?
What job makes $10,000 a month without a degree?
Is a CSA job stressful?

Full-time
Posted 5 days ago
Job description
Job Purpose
ICE Mortgage Technology seeks a motivated and client-focused professional to join its Client Operations organization in the role of Client Operations Associate. This position is an entry-level opportunity at the intersection of financial technology and client services.
Prior experience in the mortgage industry is not required; comprehensive training will be provided. Candidates are expected to demonstrate intellectual curiosity, strong communication skills, and a commitment to professional growth. The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional Services.
Responsibilities
- Client Support
- Serve as a primary point of contact for clients utilizing ICE Mortgage Technology software solutions, responding to inquiries with professionalism and urgency
- Troubleshoot and resolve client issues in a timely manner, leveraging available resources including knowledge bases and internal tools
- Accurately document all client interactions and case details within the organizational CRM system (Salesforce)
- Identify and escalate complex or systemic issues to appropriate internal teams, ensuring clear and timely communication with clients throughout the resolution process
- Support first-call resolution objectives while maintaining high standards of service quality and client satisfaction
- Product Delivery
- Support the coordination and delivery of product updates, enhancements, and releases to clients
- Participate in the product defect and enhancement feedback process by accurately identifying issues and communicating resolution status to relevant stakeholders
- Collaborate with cross-functional teams including Product, Engineering, and Account Management to ensure a consistent client experience throughout product changes
- Assist in the preparation and distribution of client-facing communications, release documentation, and training materials
- Implementations & Professional Services
- Support the onboarding and implementation of new clients onto ICE Mortgage Technology platforms
- Assist project teams in coordinating client-facing activities, system configuration tasks, and project documentation
- Guide clients through system setup, workflow configuration, and integration processes to facilitate a successful go-live experience
- Contribute to process documentation, workflow mapping, and continuous improvement initiatives across client operations
Knowledge and Experience
- Bachelor's degree in Business, Finance, Communications, Information Technology, Operations Management, or a related field
- No prior mortgage industry experience required; comprehensive onboarding and role-specific training will be provided
- Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally to varied audiences
- Strong organizational skills with demonstrated ability to manage competing priorities and meet established deadlines
- Ability to work collaboratively across teams and adapt effectively in a fast-paced, dynamic environment
- Commitment to professional development and a strong interest in mortgage technology and client-facing operations
Technical and Preferred Skills
- Proficiency in Microsoft Office Suite, with particular emphasis on Excel
- Familiarity with data analysis or reporting tools such as Power BI, Tableau, SQL, or AI tools is preferred
- Demonstrated aptitude for technology and willingness to develop proficiency in mortgage-specific software platforms, including ICE's MSP and Encompass solutions
- Analytical mindset with the ability to identify trends, diagnose problems, and formulate solutions
- Foundational knowledge of APIs, webhooks, or technical integration concepts is beneficial but not required
About IntercontinentalExchange
Sourced by ZipRecruiter
Company size
5,001 - 10,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1990