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Vice President Client Operations Jobs (NOW HIRING)

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

We're seeking a future team member for the role of Vice President, Client Operations to join the team. This role is located in New York, NY ( 4 days in office expectation). In this role, you'll make ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

The VP, Client Operations oversees all activities related to transforming how we win, manage, and grow top-tier client relationships that span multiple dentsu agencies and capabilities ("Solutions ...

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Vice President Client Operations information

See salary details

$68.5K

$155.8K

$264K

How much do vice president client operations jobs pay per year?

As of May 30, 2026, the average yearly pay for vice president client operations in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.

What is a Vice President Client Operations job?

A Vice President of Client Operations oversees client relationships and ensures service delivery meets expectations. They manage teams, develop operational strategies, and drive efficiency to enhance customer satisfaction. This role requires strong leadership, problem-solving, and communication skills to align client needs with business objectives.

What are the key skills and qualifications needed to thrive in the Vice President Client Operations position, and why are they important?

To thrive as a Vice President Client Operations, you need extensive experience in client relationship management, operational strategy, and team leadership, often backed by a relevant business degree and a proven track record in operations or account management. Familiarity with CRM platforms, workflow automation tools, data analytics software, and occasionally certifications like PMP or Six Sigma are advantageous. Strong interpersonal skills, problem-solving abilities, and executive-level communication make candidates stand out in this leadership role. These qualifications are vital to effectively drive client satisfaction, streamline operations, and lead large teams in achieving organizational goals.

What are the biggest challenges a Vice President Client Operations typically faces in their daily work?

One of the main challenges in this role is balancing the strategic oversight of client accounts with the need to resolve operational issues quickly and efficiently. Vice Presidents of Client Operations often juggle competing client demands, coordinate cross-functional teams, and implement process improvements while maintaining high service standards. The role requires quick decision-making and the ability to anticipate client needs to ensure long-term satisfaction and retention. Successfully managing these challenges can lead to greater client loyalty and contribute to the company’s growth, making the position both dynamic and highly impactful.
What cities are hiring for Vice President Client Operations jobs? Cities with the most Vice President Client Operations job openings:
What are the most commonly searched types of Client Operations jobs? The most popular types of Client Operations jobs are:
What states have the most Vice President Client Operations jobs? States with the most job openings for Vice President Client Operations jobs include:
Infographic showing various Vice President Client Operations job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $155,780 per year, or $74.9 per hour.

Vice President, Client Operations

BNY

Lake Mary, FL

Full-time

Posted 7 days ago


Job description

Vice President, Client Operations

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President to join our Client Service team This role is located in Lake Mary. 

In this role, you'll make an impact in the following ways: 

  • The Vice President, OPS Client Service plays a pivotal role in ensuring exceptional client service within the Client Operations & Reporting function. 
  • This role is instrumental in aligning with BNY's strategic pillars by fostering operational excellence and enhancing client satisfaction. 
  • The position focuses on developing and implementing strategies to improve client interactions, streamline operations, and ensure compliance with industry standards and organizational principles.
  • As an individual contributor, the Vice President, OPS Client Service leverages expertise in client operations to deliver high-quality service and support the business's growth objectives.
  • Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes.
  • Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes. 
  • Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills. 
  • Provide expert guidance and support to internal teams and clients, fostering a culture of excellence and continuous improvement. 
  • Analyze client feedback and operational data to drive improvements and inform strategic decision-making. 


To be successful in this role, we're seeking the following: 

  • Bachelor's degree in Business, Finance, or a related field. - Advanced degree or professional certification preferred.
  • Typically 7-12 years of experience. 
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions. 
  • Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams. 
  • Proficiency in client service operations and a thorough understanding of industry regulations and standards.
  • Comfortable working in a high risk, high impact environment with strict controls and escalation protocols


At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here's a few of our recent awards: 

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.