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Vice President Client Operations Jobs (NOW HIRING)

BNY

Vice President, Client Operations

Lake Mary, FL

The Vice President, OPS Client Service plays a pivotal role in ensuring exceptional client service within the Client Operations & Reporting function. This role is instrumental in aligning with BNY ...

BNY

Vice President, Client Operations

Lake Mary, FL

We're seeking a future team member for the role of Vice President, Client Operations to join our team. This role is located in Lake Mary, FL (4 days in office). In this role, you'll make an impact in ...

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Vice President Client Operations information

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$68.5K

$155.8K

$264K

How much do vice president client operations jobs pay per year?

As of Jul 19, 2026, the average yearly pay for vice president client operations in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.

What is a Vice President Client Operations job?

A Vice President of Client Operations oversees client relationships and ensures service delivery meets expectations. They manage teams, develop operational strategies, and drive efficiency to enhance customer satisfaction. This role requires strong leadership, problem-solving, and communication skills to align client needs with business objectives.

What are the biggest challenges a Vice President Client Operations typically faces in their daily work?

One of the main challenges in this role is balancing the strategic oversight of client accounts with the need to resolve operational issues quickly and efficiently. Vice Presidents of Client Operations often juggle competing client demands, coordinate cross-functional teams, and implement process improvements while maintaining high service standards. The role requires quick decision-making and the ability to anticipate client needs to ensure long-term satisfaction and retention. Successfully managing these challenges can lead to greater client loyalty and contribute to the company’s growth, making the position both dynamic and highly impactful.

What are the key skills and qualifications needed to thrive in the Vice President Client Operations position, and why are they important?

To thrive as a Vice President Client Operations, you need extensive experience in client relationship management, operational strategy, and team leadership, often backed by a relevant business degree and a proven track record in operations or account management. Familiarity with CRM platforms, workflow automation tools, data analytics software, and occasionally certifications like PMP or Six Sigma are advantageous. Strong interpersonal skills, problem-solving abilities, and executive-level communication make candidates stand out in this leadership role. These qualifications are vital to effectively drive client satisfaction, streamline operations, and lead large teams in achieving organizational goals.

What cities are hiring for Vice President Client Operations jobs? Cities with the most Vice President Client Operations job openings:
What are the most commonly searched types of Client Operations jobs? The most popular types of Client Operations jobs are:
What states have the most Vice President Client Operations jobs? States with the most job openings for Vice President Client Operations jobs include:
What job categories do people searching Vice President Client Operations jobs look for? The top searched job categories for Vice President Client Operations jobs are:
Vice President Client Operations jobs near you
Infographic showing various Vice President Client Operations job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $155,780 per year, or $74.9 per hour.

Vice President, Client Operations Manager

BNY

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Vice President, Client Operations Manager

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role Vice President, Client Operations Manager, to join our Integrated Middle Office Solutions team. This role is located in Boston. MA.

In this role, you'll make an impact in the following ways:

  • Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.
  • Develop and implement strategies to enhance client service delivery by leveraging industry best practices and innovative solutions.
  • Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.
  • Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise.
  • Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions to enhance client satisfaction.
  • Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management.

To be successful in this role, we're seeking the following:

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Typically 4-7 years of experience and 0-1 years of management experience.
  • Experience in an operational area and/or client services is preferred.
  • Strong leadership and team management skills.
  • Excellent analytical and problem-solving abilities.
  • Effective communication and interpersonal skills for client interaction and collaboration across teams.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

 Here's a few of our recent awards:

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

    Our Benefits and Rewards:

    BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

    BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. 

    Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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