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Client Operations Jobs in Tennessee (NOW HIRING)

Barry's

Client Operations Supervisor

Nashville, TN · On-site

$18/hr

About the Role As a Client Operations Supervisor, you'll be the first contact for Barry's, leading best in class Hospitality and execution of daily operations. You will support the Senior/General ...

Barry's

Client Operations Lead

Nashville, TN · On-site

$16/hr

About the Role The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all ...

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How much do client operations jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for client operations in Tennessee is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $25.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

What are client operations?

Client operations refers to the processes and activities involved in managing relationships and delivering services to clients within a business. This role typically ensures that client needs are met efficiently, coordinates between internal teams and external clients, and handles tasks such as onboarding, issue resolution, and account management. Professionals in client operations play a key role in maintaining client satisfaction and supporting business growth by streamlining workflows and ensuring smooth communication.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

What are the most commonly searched types of Client Operations jobs in Tennessee? The most popular types of Client Operations jobs in Tennessee are:
What cities in Tennessee are hiring for Client Operations jobs? Cities in Tennessee with the most Client Operations job openings:
Client Operations jobs near you

Client Operations Supervisor

Barry's

Nashville, TN • On-site

$18/hr

Full-time

Posted 5 days ago

Job description

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (people@barrys.com).
Barry's is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.
Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.
About the Role
As a Client Operations Supervisor, you'll be the first contact for Barry's, leading best in class Hospitality and execution of daily operations. You will support the Senior/General Manager and Assistant General Manager with key marketing initiatives, team development, upholding brand standards and maintaining all studio facilities. You will lead hospitality, assist clients with class selections, membership queries, Fuel Bar orders and retail. Your passion for customer service and building a strong Barry's community sets you apart from the rest.
What You'll Do
  • Lead on duty, ensuring seamless class check-ins, studio opening and closing in accordance with all policies and procedures
  • Support management of studio staff on duty
  • Develop effective and cooperative relationships with clients/staff
  • Support the S/GM and AGM with studio Marketing strategy. This may include:
    • Acquisition tactics
    • Client and community initiatives
    • Studio and team engagement
    • Corporate lead generation and outreach
  • Assist with fuel bar and retail inventory control and counts
  • Partner with S/GM and AGM to support the implementation and execution of all hospitality
  • processes, ensuring all team members have been consistently trained and their skills are
  • continuously developed
    • Train and provide ongoing development to team members in service of ensuring a consistent client experience and upholding our mission, vision, values, and hospitality standards
  • Oversee milestone, loyalty, and surprise and delight program implementation and execution in studio, celebrating special events with regularity, in accordance with guidelines to drive community and retention
  • Manage studio systems:
    • Zendesk
    • Brandbot
  • Ensure all client matters are properly and swiftly resolved or escalated, and ensure consistent and adequate follow through to all client inquiries
  • Assess client needs, maintain quality standards for services, and evaluate client satisfaction while communicating any studio promotions and/or special events
  • Lead with prompt and effective internal and external communication
  • Maintaining brand standards and all studio facilities responsibilities including but not limited to:
    • Laundry, Red Room maintenance, Locker Room cleaning, overall studio cleanliness
    • In partnership with S/GM, AGM or Facilities Lead carry out weekly studio facilities walk-throughs and audits
  • Retail and Fuel Bar customer service delivery
    • Fuel Bar pre and post class orders
    • Merchandising
    • Maintaining brand standards
    • Identifying opportunities to drive sales and elevate the client experience

Company Culture Responsibilities:
  • Work to uphold Barry's community and culture standards, and live the company mission, vision, and values daily.
  • Represent the Barry's brand within the studio and throughout the fitness community
  • Assist in participating in and enhancing the community with your studio and regional teams

Qualifications
  • Strong customer service skills
  • Availability to work 5 shifts including weekends and public holidays
  • Friendly, outgoing personality and enjoy social interaction
  • Exhibits enthusiasm for the studio and for the job
  • Must be a patient, courteous listener, able to show empathy
  • Responding to clients request with a can-do attitude
  • Cooperative manner with an optimistic attitude
  • Ability to prioritize and work within a fast-paced environment
  • Have an eye for detail and care for the studio's appearance and cleanliness
  • Effective team player
  • Maintain a professional appearance and behavior
  • Demonstrate excellent communication skills
  • Candidates must be at least 18 years or older to apply

The pay range for this role is:
18 - 18 USD per hour (Nashville)

About Barry's

Sourced by ZipRecruiter

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Miami, FL, US

Year founded

1998

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