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Client Operations Jobs (NOW HIRING)

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Aon

Client Operations Analyst

Los Angeles, CA · On-site

... and client-centric experience. It combines analytical evaluation, data integrity, and operational coordination to align clients with appropriate Relationship Managers, maintain accurate system ...

New

Hughes Marino

Client Operations Specialist

Seattle, WA · On-site

$70K - $80K/yr

What do our Client Operations Specialists like most about their role? They love working closely with our high-performing brokers leading fast-paced and dynamic projects, as well as being an essential ...

Aon

Client Operations Analyst

Los Angeles, CA · On-site

... and client-centric experience. It combines analytical evaluation, data integrity, and operational coordination to align clients with appropriate Relationship Managers, maintain accurate system ...

New

NFP Corp

Client Operations Analyst

Los Angeles, CA · On-site

... and client-centric experience. It combines analytical evaluation, data integrity, and operational coordination to align clients with appropriate Relationship Managers, maintain accurate system ...

NFP Corp

Client Operations Analyst

Los Angeles, CA · On-site

... and client-centric experience. It combines analytical evaluation, data integrity, and operational coordination to align clients with appropriate Relationship Managers, maintain accurate system ...

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Client Operations information

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How much do client operations jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for client operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

In client operations, senior roles such as Director of Client Services, Vice President of Client Operations, or Chief Client Officer can reach or exceed $300,000 annually, especially with experience, leadership skills, and industry-specific expertise. These positions often require advanced degrees, extensive industry knowledge, and strong management abilities, and they may include bonuses and profit-sharing components.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

Is operations a high paying job?

Client Operations roles can offer competitive salaries, especially with experience and specialized skills such as project management or data analysis. Compensation varies by industry, location, and company size, but these roles often include benefits and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

What jobs pay 4000 a week without a degree?

In client operations, high-paying roles that can reach $4,000 a week without a degree typically involve sales, account management, or freelance consulting, often requiring strong communication skills and experience. These positions may be commission-based or performance-driven, with some roles offering flexible schedules and remote work options.

What are client operations?

Client operations involve managing and supporting the processes that ensure effective communication, service delivery, and relationship management with clients. This role often includes coordinating between teams, handling client inquiries, and using tools like CRM systems to optimize client satisfaction and retention.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

More about Client Operations jobs
What cities are hiring for Client Operations jobs? Cities with the most Client Operations job openings:
What are the most commonly searched types of Client Operations jobs? The most popular types of Client Operations jobs are:
What states have the most Client Operations jobs? States with the most job openings for Client Operations jobs include:
Client Operations jobs near you
Client Operations Manager

Client Operations Manager

Outerspace

Carlstadt, NJ • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Welcome to Outerspace's official job board, where opportunities are endless. Explore career openings and join our dynamic team. Discover fulfilling roles across various functions and locations within Outerspace. Your next career move starts here - apply today!
Client Operations Manager - Outerspace (3PL Fulfillment)
About OuterspaceOuterspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class operations with people-focused service and transparent technology to help brands scale with confidence. As we continue to grow, we're looking for a Client Operations Manager who thrives in a fast-paced, data-driven environment and is passionate about building strong, trust-based client partnerships.
About the RoleThe Client Operations Manager (COM) serves as the primary operational liaison for a portfolio of DTC brands. You'll ensure day-to-day fulfillment operations run smoothly, SLAs are met, communication stays clear, and that clients feel supported and informed. This role is equal parts relationship management, operational oversight, and analytical problem solving. Perfect for someone who loves eCommerce, logistics, and collaborative cross-functional work.
What You'll DoClient Relationship & Communication
  • Serve as the main point of contact for assigned brands, providing daily support across inbound, outbound, routing, inventory, and kitting workflows.
  • Lead weekly performance calls, reporting reviews, forecasting alignment, and launch planning with clients.
  • Communicate operational updates, escalations, and risk mitigation plans with clarity and urgency.

Operational Ownership
  • Monitor KPIs, SLAs, and volume trends across eComm and wholesale workflows.
  • Coordinate with internal teams-Receiving, Outbound, Wholesale Routing, Production/Kitting, and Inventory-to ensure seamless execution.
  • Review daily forecasts, order aging, mis-ship trends, and capacity constraints to drive proactive planning.
  • Create and maintain brand SOPs, routing guides, special projects, and packaging workflows.

Reporting & Analysis
  • Build and present reporting on order trends, SLA adherence, mis-ships, forecast accuracy, and operational throughput.
  • Identify operational patterns, areas of improvement, and client-impacting risks.
  • Translate data into actionable insights for both clients and internal stakeholders.

Strategic Projects & Peak Season Support
  • Support client onboarding, launches, large seasonal drops, and BFCM readiness.
  • Participate in cross-functional initiatives to improve processes, reduce errors, and streamline communication.
  • Assist with planning and labor alignment during peak season (some weekend support during Q4 may be required).

What Success Looks Like
  • Your brands feel informed, supported, and confident in their fulfillment operations.
  • Internal teams are aligned on priorities and working smoothly toward shared goals.
  • SLA performance, forecasting accuracy, and issue resolution timelines consistently improve.
  • You anticipate risks before they become problems and communicate solutions proactively.

What We're Looking For
  • 3-5+ years of experience in eCommerce operations, logistics, supply chain, account management, or 3PL client success.
  • Strong understanding of DTC fulfillment, routing, inventory workflows, or wholesale distribution.
  • Proficiency with Excel/Google Sheets; comfort interpreting and presenting data.
  • Experience using WMS platforms (Deposco is a plus, but not required).
  • Excellent communication skills with a calm, solution-oriented approach.
  • Ability to manage multiple clients, priorities, and escalations simultaneously.
  • Comfortable supporting high-volume periods, especially during Q4.

Compensation Range: $75,000 - $85,000 DOE
Benefits:
  • Paid Time Off
  • Paid Holidays
  • Insurance (medical, dental, vision)
  • HSA & FSA
  • 401(K) matching
  • and more!

Outerspace will never extend a job offer without first conducting a formal interview process, which includes multiple virtual and/or in-person interviews. We will never request sensitive personal information - including Social Security numbers or banking details - prior to making a formal offer. All legitimate Outerspace job postings are listed exclusively on this page. Any posting not found here is not authorized by Outerspace and should be treated as fraudulent.

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