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Client Operations Jobs (NOW HIRING)

Cardlytics

Client Operations Manager

$137.20K/yr

About the Position The Client Operations Manager is a strategic and enthusiastic solution-driver who puts the needs of our advertiser clients first. In this role, you will be responsible for building ...

Perfected Claims

Client Operations Manager

Pasadena, CA · On-site

$95K - $110K/yr

We are currently seeking a Client Operations Manager to join our Pasadena, CA office in support of the LA Fire Justice campaign. If that sounds like you, and your qualifications are a good match, we ...

Hughes Marino

Client Operations Specialist

Seattle, WA · On-site

$70K - $80K/yr

What do our Client Operations Specialists like most about their role? They love working closely with our high-performing brokers leading fast-paced and dynamic projects, as well as being an essential ...

Invesco

Client Operations Manager

Atlanta, GA · On-site

$145K - $155K/yr

Employee stock purchase plan Your Role The Client Operations Manager (COM) provides proactive operational leadership across the institutional client lifecycle, including onboarding, transitions ...

Hughes Marino

Client Operations Manager

Boston, MA · On-site

$70K - $80K/yr

What do our Client Operations Managers like most about their role? They love working closely with our high-performing brokers leading fast-paced and dynamic projects, as well as being an essential ...

Hughes Marino

Client Operations Manager

Boston, MA · On-site

$70K - $80K/yr

What do our Client Operations Managers like most about their role? They love working closely with our high-performing brokers leading fast-paced and dynamic projects, as well as being an essential ...

Playbook

Client Operations Manager

New York, NY

$130/hr

Ensure seamless daily operations that meet both company standards and client expectations. Conduct regular site visits and virtual check-ins to maintain high service quality and team engagement.

Hughes Marino

Client Operations Specialist

Seattle, WA · On-site

$70K - $80K/yr

What do our Client Operations Specialists like most about their role? They love working closely with our high-performing brokers leading fast-paced and dynamic projects, as well as being an essential ...

Hughes Marino

Client Operations Manager

Boston, MA · On-site

$70K - $80K/yr

What do our Client Operations Managers like most about their role? They love working closely with our high-performing brokers leading fast-paced and dynamic projects, as well as being an essential ...

Invesco

Client Operations Manager

Downers Grove, IL · Hybrid

$145K - $155K/yr

Employee stock purchase plan Your Role The Client Operations Manager (COM) provides proactive operational leadership across the institutional client lifecycle, including onboarding, transitions ...

Invesco

Client Operations Manager

Houston, TX · Hybrid

$145K - $155K/yr

Employee stock purchase plan Your Role The Client Operations Manager (COM) provides proactive operational leadership across the institutional client lifecycle, including onboarding, transitions ...

Invesco

Client Operations Manager

Atlanta, GA · Hybrid

$145K - $155K/yr

Employee stock purchase plan Your Role The Client Operations Manager (COM) provides proactive operational leadership across the institutional client lifecycle, including onboarding, transitions ...

Hughes Marino

Client Operations Specialist

Seattle, WA

$70K - $80K/yr

What do our Client Operations Specialists like most about their role? They love working closely with our high-performing brokers leading fast-paced and dynamic projects, as well as being an essential ...

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How much do client operations jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for client operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

What are client operations?

Client operations refers to the processes and activities involved in managing relationships and delivering services to clients within a business. This role typically ensures that client needs are met efficiently, coordinates between internal teams and external clients, and handles tasks such as onboarding, issue resolution, and account management. Professionals in client operations play a key role in maintaining client satisfaction and supporting business growth by streamlining workflows and ensuring smooth communication.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

More about Client Operations jobs
What cities are hiring for Client Operations jobs? Cities with the most Client Operations job openings:
What are the most commonly searched types of Client Operations jobs? The most popular types of Client Operations jobs are:
What states have the most Client Operations jobs? States with the most job openings for Client Operations jobs include:
Client Operations jobs near you
Client Operations Manager

Client Operations Manager

Cardlytics

Remote

$137.20K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!
About the Position
The Client Operations Manager is a strategic and enthusiastic solution-driver who puts the needs of our advertiser clients first. In this role, you will be responsible for building strong relationships and ensuring our clients achieve their desired marketing outcomes utilizing Cardytics products and services. The ideal candidate will possess excellent communication skills, a consultative approach to sales, strong analytical skills, a passion for marketing and technology, as well as the ability to thrive in a dynamic, team-oriented environment.
Cardlytics is seeking a Client Operations Manager to join our team, reporting to the Manager, Client Operations
You will:
  • Serve as a trusted partner to internal stakeholders on the partnership & customer success teams, ensuring that campaigns for our advertisers and/or publishers launch on time and accurately
  • Become an expert on the campaign operations of CDLX, acting as a trusted resource of operational knowledge for internal stakeholders
  • Engage cross-functionally and at times directly with clients to ensure that our campaigns run properly and generate the results that our clients are looking for

You have:
  • 2+ years of Campaign Management experience within the marketing/advertising landscape
  • Experience within CLO is preferred
  • Excellent communication and interpersonal skills that allow you to build trust with both internal and external partners
  • Extremely high attention to detail in order to ensure the highest level of performance possible on our campaigns

You are:
  • A self-starter with a strong work ethic and able to work independently with purpose and urgency
  • A strong problem solving abilities and a proactive mindset
  • Someone with a passion for managing and growing client relationships to help them achieve their goals

Technical Environment
We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.
Core Values
Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:
  • Customer and partner first
  • Act with urgency and focus
  • Integrity with our partners and data
  • Accountability even when challenged
  • Empowerment over hierarchy
  • Growth over comfort

Benefits and Perks
  • Flexible paid time off plus company holidays
  • Medical, dental, and vision insurance begins on your first day
  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option
  • Employee Stock Purchase Plan
  • Educational assistance for continuing education
  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)
  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you're excited about growing with us as we scale our best-in-class advertising platform, we'd love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

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