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Client Operations Jobs in Pennsylvania (NOW HIRING)

Choice Logistics

Client Operations Analyst

Wayne, PA · On-site

Position Overview The Client Operations Analyst is responsible for managing the daily processing of client requests related to warehouse activities outside of standard operations. The role will act ...

Barry's

Client Operations Lead

Ardmore, PA · On-site

$16/hr

About the Role The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all ...

Barry's

Client Operations Lead

Philadelphia, PA · On-site

$16/hr

About the Role The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all ...

BNY

Specialist, Client Operations II

Pittsburgh, PA · On-site

Specialist, Client Operations II - BTS Operations - Global Payments and Trade Platform We're seeking a future team member for the role of Specialist, Client Operations II to join our BNY A.M.P.

Barry's

Client Operations Supervisor

Ardmore, PA · On-site

$21/hr

About the Role As a Client Operations Supervisor, you'll be the first contact for Barry's, leading best in class Hospitality and execution of daily operations. You will support the Senior/General ...

Barry's

Client Operations Supervisor

Philadelphia, PA · On-site

$21/hr

About the Role As a Client Operations Supervisor, you'll be the first contact for Barry's, leading best in class Hospitality and execution of daily operations. You will support the Senior/General ...

BNY

Vice President, Client Operations

Pittsburgh, PA

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

BNY

Vice President, Client Operations

Pittsburgh, PA

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

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Client Operations information

See Pennsylvania salary details

$9

$24

$49

How much do client operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for client operations in Pennsylvania is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $27.69 per hour, depending on experience, location, and employer.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

Is client operations a high paying job?

Client operations roles typically offer competitive salaries that vary based on experience, industry, and location. While some positions can be well-paying, especially with specialized skills or management responsibilities, overall compensation depends on the company's size and the complexity of the client portfolio.

What are 5 careers in client operations?

Five careers in client operations include Client Operations Manager, Client Services Specialist, Account Coordinator, Customer Success Manager, and Client Support Analyst. These roles typically involve managing client relationships, coordinating service delivery, and ensuring customer satisfaction, often requiring skills in communication, problem-solving, and familiarity with customer management tools.

What do client operations do?

Client operations professionals manage and support client accounts, ensuring smooth communication, service delivery, and issue resolution. They often coordinate between clients and internal teams, utilize tools like CRM software, and focus on maintaining client satisfaction and retention.

What are the most commonly searched types of Client Operations jobs in Pennsylvania?

The most popular types of Client Operations jobs in Pennsylvania are:

Client Operations jobs near you
Infographic showing various Client Operations job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $50,360 per year, or $24.2 per hour.

Client Operations Analyst

Choice Logistics

Wayne, PA • On-site

Other

Posted 4 days ago

Job description

Position Overview

The Client Operations Analyst is responsible for managing the daily processing of client requests related to warehouse activities outside of standard operations. The role will act as the primary contact for all special ad-hoc client requests. This role requires a proactive mindset, exceptional attention to detail, and a strong commitment to timeliness. The Analyst will follow established procedures or design new workflow to process each request, ensure accurate data capture and communication in alignment with all relevant Choice procedures.


Job Responsibilities

  • Review and document any intake requests.
  • Generate special request tickets to ensure compliance with system processing requirements.
  • Drive timely responses from warehousing vendors.
  • Ensure timely updates provided to clients on progress and completion.
  • Maintain tracking log of all requests.
  • Collaborate with internal support teams (Client Services, Operations, IT, etc.) as needed.
  • Provide world class communication to all internal and external stakeholders.
  • Monitor trends and make data driven decisions for resolution.
  • Identify and communicate opportunities for process and system improvements.
  • Support client facing team members to ensure world class customer service.


Skills/Qualifications

  • Bachelor's degree or equivalent preferred.
  • Previous experience in logistics, especially warehousing, is preferred.
  • Experience in client-facing roles preferred.
  • Proficient with Microsoft Word, Excel, PowerPoint, Outlook, Teams.
  • Exceptional verbal and written communication skills.
  • Proven ability to analyze data with high attention to detail.


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