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Client Operations Jobs in Pennsylvania (NOW HIRING)

Barry's

Client Operations Lead

Philadelphia, PA · On-site

$16/hr

About the Role The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all ...

BNY

Specialist, Client Operations II

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Specialist, Client Operations II - BTS Operations - Global Payments and Trade Platform We're seeking a future team member for the role of Specialist, Client Operations II to join our BNY A.M.P.

BNY

Specialist, Client Operations Representative

Berwyn, PA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate and oversee operational processes related to client transactions and reporting, ensuring accuracy and efficiency. Collaborate with internal teams to enhance service delivery and ...

BNY Mellon

Specialist, Client Operations II

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Specialist, Client Operations II - BTS Operations - Global Payments and Trade Platform We're seeking a future team member for the role of Specialist, Client Operations II to join our BNY A.M.P.

Barry's

Client Operations Supervisor

Philadelphia, PA · On-site

$21/hr

About the Role As a Client Operations Supervisor, you'll be the first contact for Barry's, leading best in class Hospitality and execution of daily operations. You will support the Senior/General ...

BNY

Vice President, Client Operations

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

BNY Mellon

Vice President, Client Operations

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

BNY

Specialist, Client Operations Representative

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Specialist, Client Operations Representative At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the ...

BNY

Vice President, Client Operations Manager

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

M.P. Operations space is a product-specific operational leader responsible for client data management and analytics, end-to-end client inquiry management and delivery of day-to-day operational ...

BNY

Vice President, Client Operations Manager

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

M.P. Operations space is a product-specific operational leader responsible for client data management and analytics, end-to-end client inquiry management and delivery of day-to-day operational ...

BNY

Senior Vice President, Client Operations

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart ...

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Client Operations information

See Pennsylvania salary details

$9

$24

$49

How much do client operations jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for client operations in Pennsylvania is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $27.69 per hour, depending on experience, location, and employer.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

Is client operations a high paying job?

Client operations roles typically offer competitive salaries that vary based on experience, industry, and location. While some positions can be well-paying, especially in management or specialized areas, entry-level roles may have average or moderate pay compared to other business functions.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

What do client operations do?

Client operations professionals manage and support client accounts, ensuring smooth communication, service delivery, and issue resolution. They often coordinate between clients and internal teams, utilize tools like CRM systems, and focus on maintaining client satisfaction and retention.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

What are the most commonly searched types of Client Operations jobs in Pennsylvania?

The most popular types of Client Operations jobs in Pennsylvania are:

Client Operations jobs near you
Infographic showing various Client Operations job openings in Pennsylvania as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,360 per year, or $24.2 per hour.

Client Operations Specialist

Smiths Machine

Huntingdon Valley, PA

Full-time

Re-posted 17 days ago

Job description

Join a Team Where Customer Care Comes First

ARCH Medical Solutions is looking for a highly organized, customer-focused Client Operations Specialist who thrives in a fast-paced manufacturing environment and takes pride in delivering exceptional service. In this role, you will be a key connection point between our customers, Business Development, and Operations teams — helping ensure customer needs are handled accurately, professionally, and with urgency.

This position is responsible for the proactive, effective, and timely resolution of customer issues and opportunities while maintaining a consistently professional, courteous, and positive approach. The ideal candidate brings a “customer first” mindset, strong communication skills, and exceptional attention to detail. 

What You’ll Do

As a Client Operations Specialist, you will support external customers, Business Development, and Operations personnel in building stronger relationships with existing customers and prospects. You will help drive responsiveness, accuracy, and customer satisfaction through clear communication and dependable follow-through.

Key responsibilities include:

  • Support external customers and internal teams to strengthen relationships with customers and prospects. 
  • Accurately maintain customer data in the company’s ERP system, including quote setup, sales order review, order acknowledgements, delivery updates, and open order reporting when needed.
  • Communicate with customers by phone and email with professionalism, integrity, and a strong service mindset. 
  • Manage customer projects and take ownership of customer interactions through accurate documentation and appropriate follow-up with customers and company management.
  • Research and resolve customer discrepancies in a timely manner using available resources. 
  • Proactively gather and route customer feedback to the appropriate internal departments and contacts. 
  • Adapt positively to changing priorities, work schedules, and pace of work. 
What We’re Looking For

We’re seeking someone who is dependable, detail-oriented, and energized by customer interaction. The successful candidate will be comfortable balancing multiple priorities, communicating across departments, and helping customers get the answers and support they need.

Ideal qualifications include:

  • Advanced proficiency with Microsoft Office. 
  • Knowledge of ERP systems.
  • Minimum of 3–5 years of client account experience, including at least 3 years in customer-facing roles such as client services. 
  • Manufacturing company experience preferred. 
  • Strong verbal, written, and listening skills with the ability to communicate effectively with internal and external customers by phone and email. 
  • Ability to build positive working relationships, promote teamwork, and enhance customer satisfaction. 
  • Excellent interpersonal skills, reliability, commitment, time management, teamwork, and the ability to succeed in a dynamic environment.
Key Competencies

The right person for this role will bring excellent telephone and communication skills, strong interpersonal ability, and outstanding attention to detail.

You’ll be a great fit if you:

  • Enjoy being the person customers can count on
  • Take ownership and follow through
  • Communicate clearly and professionally
  • Stay organized when priorities shift
  • Notice the details others may miss
  • Work well with cross-functional teams
Why This Role Matters

Client operations is more than answering questions — it is about building trust, protecting relationships, and helping the organization deliver on its commitments. In this role, your communication, accuracy, and follow-up will directly support customer satisfaction and internal alignment across Business Development and Operations. The position is designed around timely resolution of customer issues and opportunities while promoting excellent customer care. 

Equal Opportunity Statement

ARCH Medical Solutions is an Equal Opportunity Employer and supports diversity in the workplace as a basic premise for business success.

Apply