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Client Operations Jobs in Michigan (NOW HIRING)

NSF

Client Operations Manager

Ann Arbor, MI · On-site

$131K/yr

As a Client Operations Manager for Food Production, you will take the lead and develop a high-performing team responsible for delivering exceptional service, client satisfaction, and retention across ...

NSF

Client Operations Manager

Ann Arbor, MI · Hybrid

$131K/yr

As a Client Operations Manager for Food Production, you will take the lead and develop a high-performing team responsible for delivering exceptional service, client satisfaction, and retention across ...

Kode Health Inc

Client Operations Manager

Holland, MI · On-site

$125K/yr

Position Summary The Client (Klient) Operations Director serves as the primary liaison between hospital clients and the medical coding operations team. This role is responsible for managing client ...

Kode Health Inc

Client Operations Director

Holland, MI · On-site

Position Summary The Client (Klient) Operations Director serves as the primary liaison between hospital clients and the medical coding operations team. This role is responsible for managing client ...

NSF

Client Operations Manager

Ann Arbor, MI · Hybrid

$131K/yr

As a Client Operations Manager for Food Production, you will take the lead and develop a high-performing team responsible for delivering exceptional service, client satisfaction, and retention across ...

Shainin

Project Administrator

Northville, MI

$44K - $54K/yr

The Project Administrator (internal title of 'Client Operations Assistant (Americas)') supports project administration and client operations activities across North, Central and South America. This ...

Shainin

Project Administrator

Northville, MI · On-site

The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South America. This ...

Shainin LLC

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Project Administrator

Novi, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

Shainin LLC

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Project Administrator

Wolverine Lake, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

Shainin LLC

Be Seen First

Project Administrator

Novi, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

Shainin LLC

Be Seen First

Project Administrator

Southfield, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

Shainin LLC

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Project Administrator

Wolverine Lake, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

Shainin LLC

Be Seen First

Project Administrator

Southfield, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

Shainin LLC

Be Seen First

Project Administrator

Detroit, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

Shainin LLC

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Project Administrator

Northville, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

Shainin LLC

Be Seen First

Project Administrator

Wixom, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

Shainin LLC

Be Seen First

Project Administrator

Plymouth, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

Shainin LLC

Be Seen First

Project Administrator

Wixom, MI · On-site

$44K - $54K/yr

Description The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South ...

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All JobsClient Operations JobsClient Operations Jobs in Michigan

Client Operations information

See Michigan salary details

$8

$21

$42

How much do client operations jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for client operations in Michigan is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $24.09 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

In client operations, senior roles such as Director of Client Services, Vice President of Client Operations, or Chief Client Officer can reach or exceed $300,000 annually, especially with experience, leadership skills, and industry-specific expertise. These positions often require advanced degrees, extensive industry knowledge, and strong management abilities, and they may include bonuses and profit-sharing components.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

Is operations a high paying job?

Client Operations roles can offer competitive salaries, especially with experience and specialized skills such as project management or data analysis. Compensation varies by industry, location, and company size, but these roles often include benefits and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

What jobs pay 4000 a week without a degree?

In client operations, high-paying roles that can reach $4,000 a week without a degree typically involve sales, account management, or freelance consulting, often requiring strong communication skills and experience. These positions may be commission-based or performance-driven, with some roles offering flexible schedules and remote work options.

What are client operations?

Client operations involve managing and supporting the processes that ensure effective communication, service delivery, and relationship management with clients. This role often includes coordinating between teams, handling client inquiries, and using tools like CRM systems to optimize client satisfaction and retention.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

What are the most commonly searched types of Client Operations jobs in Michigan? The most popular types of Client Operations jobs in Michigan are:
Client Operations jobs near you
Infographic showing various Client Operations job openings in Michigan as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $43,788 per year, or $21.1 per hour.

Client Operations Manager

NSF

Ann Arbor, MI • On-site

$131K/yr

Full-time

Posted 1 hour ago

Job description


As a Client Operations Manager for Food Production, you will take the lead and develop a high-performing team responsible for delivering exceptional service, client satisfaction, and retention across a portfolio of large brands and retailers. You take ownership of client service outcomes and operational performance by defining specific metrics such as customer satisfaction scores, response times, and quality standards. Ensure that these benchmarks are met and drive continuous improvement throughout the client's lifecycle. The successful candidate must be comfortable driving accountability, reinforcing standards, coaching and managing employees, while maintaining a strong culture of safety, quality, and service excellence.
This position follows a hybrid schedule, with three days per week at our Ann Arbor headquarters. Remote consideration may be available for highly qualified candidates.
#LI-EA1
Responsibilities
  • Enhance client retention and account health by proactively managing risks, strengthening relationships, and maintaining a stable, high-performing portfolio
  • Provide commercial leadership for existing accounts by identifying and capturing opportunities for expansion, increasing service scope, and maximizing long-term client value
  • Take responsibility for the financial performance of the service area, focusing on contributing to revenue growth, effectively managing costs, and ensuring accurate forecasting
  • Collaborate across functions with Sales, Marketing, Audit Delivery, Scheduling, Technical, and Operations teams to ensure seamless execution, scalable growth, and strong client outcomes
  • Work with senior leadership to execute strategic growth priorities, align resources, and achieve business unit objectives within a high-growth environment
  • Serve as the primary relationship manager for key clients, building trusted partnerships and aligning services to support their business, compliance, and supply chain objectives
  • Act as an escalation point for strategic clients, resolving complex issues and reinforcing long-term partnerships
  • Promote continuous improvement and innovation, supporting service line enhancements, scalability, and market competitiveness

Qualifications
  • A minimum of a 4-year degree
  • 10+ years in account management, client services, commercial operations, or related roles supporting enterprise clients, brands, or retailers
  • 5+ years of leadership experience managing client-facing or operational teams with accountability for service delivery and performance
  • Proven success in managing and growing client portfolios, focusing on retention, account expansion, and engaging with executive stakeholders
  • Experience influencing and collaborating with Sales, Marketing, Operations, and senior leadership to execute growth and client strategies
  • Strong service leadership mindset, with the ability to drive client satisfaction, retention, and operational excellence
  • Demonstrated commercial acumen, particularly in pricing, renewals, and identifying growth opportunities within existing accounts
  • Ability to operate effectively in a high-growth environment while balancing client expectations, service delivery, and scalability
  • Experience in supply chain, audit, certification, compliance, or regulated environments is preferred
  • Strong analytical skills and data-driven decision-making abilities
  • Excellent communication skills, executive presence, and stakeholder management capabilities

About Us
With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.
One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.
Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.
About the Team
From farm to fork, NSF is the go-to partner for the food, nutrition and wellness industries - ensuring the highest level of product safety, quality, integrity and sustainability. Across the globe, we continue to lead the way in certification, testing and compliance services, empowering our clients to deliver safer, higher-quality products to consumers while meeting the demands of an ever-changing regulatory environment.

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