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Client Operations Jobs in Michigan (NOW HIRING)

... operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications ...

Partner closely with Recruiting, Operations, Marketing, Finance, Product, and Legal teams to deliver seamless client experiences and tailored solutions. * Lead client presentations, business reviews ...

Partner closely with Recruiting, Operations, Marketing, Finance, Product, and Legal teams to deliver seamless client experiences and tailored solutions. * Lead client presentations, business reviews ...

Client Partner (Automotive)

Warren, MI · On-site

$80K - $110K/yr

Partner closely with Recruiting, Operations, Marketing, Finance, Product, and Legal teams to deliver seamless client experiences and tailored solutions. * Lead client presentations, business reviews ...

Partner closely with Recruiting, Operations, Marketing, Finance, Product, and Legal teams to deliver seamless client experiences and tailored solutions. * Lead client presentations, business reviews ...

Client Administrator II

Livonia, MI · On-site

$80.81K - $100.63K/yr

Ensures appropriate levels of service and operational support to assigned clients by understanding and championing client's operating requirements throughout the organization to ensure mutual success.

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See Michigan salary details

$8

$21

$42

How much do client operations jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for client operations in Michigan is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

What are client operations?

Client operations refers to the processes and activities involved in managing relationships and delivering services to clients within a business. This role typically ensures that client needs are met efficiently, coordinates between internal teams and external clients, and handles tasks such as onboarding, issue resolution, and account management. Professionals in client operations play a key role in maintaining client satisfaction and supporting business growth by streamlining workflows and ensuring smooth communication.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

What are the most commonly searched types of Client Operations jobs in Michigan? The most popular types of Client Operations jobs in Michigan are:
Factory Planning and Optimization Engineer - Schuler Consulting

Factory Planning and Optimization Engineer - Schuler Consulting

Stiles Machinery

Grand Rapids, MI

Full-time

Posted 19 days ago


Job description

The Senior Consultant provides expert guidance to clients on production processes, focusing on designing and
optimizing manufacturing workflows in furniture fabrication. They develop tailored production and IT concepts, lead projects, and facilitate workshops to drive operational improvements. The role involves close collaboration with both client teams and internal stakeholders. Strong technical knowledge and a background in furniture production, project management skills, and international travel readiness are essential. They feel at home in a shopfloor environment and in the office. Essential Functions: 

Client Consulting & Advisory

  • Provide expert consulting services to clients in the wood and furniture industry.
  • Analyze client needs and advise on production and manufacturing processes.
  • Assume responsibility for customer projects, collaborating closely with both customer stakeholders
  • and internal cross-functional teams.

Production Concept Development

  • Analyze and define customer requirements.
  • Design and develop customized production concepts tailored to client requirements.
  • Define production capacities and workflows to optimize output.

Manufacturing Optimization

  • Conduct potential analyses to uncover areas for operational enhancement and quantify impact.
  • Identify and implement improvements in manufacturing processes to increase efficiency and
  • quality.

IT Solutions & Implementation

  • Develop IT concepts integrating ERP, MES, and CAD/CAM systems to support production.
  • Support digital transformation initiatives within client operations. 

Project & Workshop Management

  • Lead and manage consulting projects, ensuring timely delivery and client satisfaction.
  • Facilitate workshops and coordinate cross-functional teams.

Qualifications  

  • Background in furniture manufacturing or wood related production
  • Degree in wood technology, industrial engineering, or equivalent experience.
  • Strong knowledge of mass customization, variant configuration, and batch size 1 furniture production
  • Familiarity with ERP, MES, and CAD/CAM software functionalities.
  • Technical and commercial acumen.
  • Excellent verbal and written English communication sk
  • High interpersonal skills with teamwork and communication strengths.
  • Minimum 3 year of hands-on experience in factory planning and engineering or management
  • Willingness to travel domestically and internationally.
  • Valid Driver's license

Skills and Abilities 

  • Exceptional verbal and written communication skills for internal and external collaboration.
  • Strong multitasking capabilities with excellent organizational skills.
  • Advanced problem-solving and decision-making abilities to address complex and diverse project challenges.
  • Strong analytical and problem-solving skills related to production and manufacturing.
  • Ability to develop and implement innovative production concepts.
  • Effective project management and lead project teams and moderate workshop
  • Customer-focused approach with consultative selling skills.
  • Proficient in collaborating with diverse teams and stakeholders.
  • Proficiency in AutoCAD, Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

Work Environment: 

  • Office-based with frequent client site visits in the USA, Canada and internationally