Client Operations Coordinator Jobs in Michigan (NOW HIRING)

NOW HIRING: Sr. Operations Coordinator

Compensation: $60,000 per year

Shift: Monday-Friday 9:00AM-5:00PM

Job Overview

The Senior Operations Coordinator will be responsible for verifying, auditing, and ensuring policies, procedures, and instructions are adhered to. The individual will prepare and produce reports, records, and directives and will confer with managers/supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Monitor, control, and manage business operations to meet customer expectations and company goals

• Ensure compliance with company standards and procedures

• Review, screen, and coordinate scheduling with job applications for open positions

• with management to plan and execute strategies and logistics in alignment with SBM's vision and goals

• Create, review, and maintain Transition Reports and Tracking Sheets for new account onboarding

• Monitor InSite and support Division and Regional Teams for attention with data input and compliance

• Assist managers in day-to-day coordination and management of business operational activities

• Build and maintain strong customer relationship through regular meetings and communications

• Evaluate current operational performance and provide strategic plan for improvements

• Provide direction and guidance to internal teams to achieve performance targets

• Identify problems in operations process and resolve them in quick and timely manner

• Follow standard operating procedures for efficient business operations

• Maintain clear and accurate operations documents/procedures for reference purposes

• Works directly with operations and supports other senior personnel withinthe company's needs

• and assign daily tasks and activities

• Potential for travel to sites for coverage and new client transitions

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience:

Bachelor's degree in business, communications, or a related field from a four-year college or university; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

May be required to have a valid driver's license.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands & Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.