Client Operations Coordinator Jobs Near Me

Together, We Enhance Innovation and Growth

i2G Systems specializes in advanced physical electronic security and life safety solutions. We possess proven experience in surveillance, access control, intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. Our team excels in the design, project management, and commissioning of enterprise technology integrations.

i2G's mission is to provide cutting edge products and services that meet our customers' needs to give them a vital advantage in today's market, helping to protect what matters most.

The Operations Coordinator provides support to the Field Operations Manager and Project Managers at each regional office for coordination of project functions from the moment of award to the completion of the project.  The position is responsible for many aspects of the project execution process prior to mobilization. They coordinate meetings, track assigned tasks, set deadlines, review responsibilities, monitor project status reports, updates management, and reviews Project Manager reports and status updates. The Project Coordinator ensures that all PM's reports for leadership regarding the status of projects weekly are complete and accurate.

The Operations Coordinator assists with scheduling resources based on their needs. If time permits, they will conduct SharePoint and SimPro audits to ensure processes are followed. Providing feedback on established processes to help improve tracking and execution is expected.

Accurate records, scheduling and timekeeping are key responsibilities for this position. Assisting the Field Operations Manager with daily tasks and responsibilities will be a core function of the Project Coordinator. Task items may include assisting with administrative matters, event planning, liaison participation, and project walks. This position requires a very dynamic individual who is a self-starter and naturally driven to produce results. They must enjoy tackling challenges head-on to produce successful results.

• Support BMO quote generation/site survey/sub pricing
• Support BMO quote review
• Verify pending projects are ready for project kickoff meetings.
• Engage resources for kickoff meetings.
• Schedule internal kickoff with PM, Ops, Engineering, Sales and assist in ensuring tasks are assigned and input into tracking software update project notes with critical items from kickoff checklist.
• Engage with PM to coordinate post award site survey/customer kickoff (as needed).
• Drive engineering, PM, Purchaser, and others assigned task to completion. Escalate past due items to Operations management.
• Assist with ODC items such as rentals.
• Validate material completion or partial receipt for early mobilization.
• Assist PM to coordinate mobilizations (work with site, subcontractor, ODC provider, etc.)
• Confirm readiness of all resources 1 week prior to mobilization
• Hand over all task tracking etc. to PM upon mobilization.
• Assist PM with customer kickoff.
• Support change order process as needed from PM (coordinate and drive engineering, subs, etc.)
• Check on deliverables that PM is responsible for providing. Drive them to completion.
• Confirm labor is properly being assigned to jobs (audit function)
• Remind PMs of billing milestones as well as monthly billing updates
• Drive project closeout tasks (Ensure PM are closing out the project and they are documenting the project closeout)
• Ensure that final billing is complete and encompasses all change orders etc.
• Compile lesson learned from all PMs and assist Operations prepare response.
• Provides support to Business Development, Sales, and other departments, as needed, with guidance from Operations management.
• Other needs as required by the company.

• Skills/experience using Microsoft Office applications including Outlook, Word, Excel, etc.
• Ability to be creative and resourceful in obtaining solutions to uncommon applications.
• Ability to effectively work independently and in a team atmosphere.
• Strong organization skills, time management, and attention to detail.
• Proficient verbal and written communications skills.
• Ability to manage multiple priorities within a fast-paced environment.
• Customer focus and a strong commitment to client satisfaction.

This is an Operations Coordinator position is for i2G Systems. Learn more about i2G: https://www.i2gsystems.com/careers.html 

"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here:

https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/