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Client Operations Coordinator Jobs in Toronto, ON

The Media Operations Coordinator supports the setup, trafficking, and QA of digital media campaigns ... client work * Google certifications (e.g., Google Ads) or completion plan in the next 6 months ...

Client Programming Coordinator Mission Statement: Homes First Society develops and provides ... Support with the operation and monitoring of current and ongoing programs, provide support, and ...

Reporting to the Manager of North American Warehouse Administration, the Operations Coordinator- is ... Creating , managing paperwork, labels to facilate client distribution requirements . * Entering ...

Operations Lead

Toronto, ON ยท Hybrid

$60K/yr

... our client experience. The Vibe: We are Align Custom Fit, and we move fast. We are a team of ... Operations Coordinator, Lead or Senior EA role, or running a small business. What You'll Drive

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Client Operations Coordinator information

What does a client operations coordinator do?

A Client Operations Coordinator is responsible for managing and supporting the daily activities between a company and its clients. This role typically involves coordinating client onboarding, maintaining communication, processing client requests, and ensuring that client needs are met efficiently. They often work closely with internal teams to resolve issues, track project progress, and ensure high levels of client satisfaction. Strong organizational, communication, and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a client operations coordinator?

To thrive as a Client Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and proficiency in Microsoft Office Suite are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help build solid client relationships and enable smooth operations. These skills ensure efficient workflow management, high client satisfaction, and successful coordination between internal teams and clients.

How does a client operations coordinator typically collaborate with other departments to ensure client satisfaction?

A Client Operations Coordinator often acts as a bridge between clients and internal teams such as sales, account management, and operations. They regularly communicate client needs, coordinate project timelines, and help resolve any service issues by working closely with these departments. This cross-functional collaboration ensures that clients receive timely updates and that their expectations are met, which is essential for building strong client relationships. Candidates should be comfortable managing multiple priorities and be proactive in fostering teamwork.

What is the difference between Client Operations Coordinator vs Client Services Specialist?

AspectClient Operations CoordinatorClient Services Specialist
Required CredentialsTypically a bachelor's degree; experience in operations or customer serviceUsually a bachelor's degree; strong communication skills and customer service experience
Work EnvironmentOffice setting, coordinating internal processesOffice or client-facing environment, focusing on client interactions
Employer & Industry UsageFinancial, tech, consulting firmsMarketing, retail, financial services
Common Search & ComparisonFocuses on operational support and process managementCenters on client communication and service delivery

The main difference is that a Client Operations Coordinator manages internal processes and operational workflows, while a Client Services Specialist primarily handles direct client interactions and service delivery. Both roles require strong communication skills and customer-focused experience but differ in their core responsibilities and work focus.

How much do client operations coordinators make in the US?

The average salary for a client operations coordinator in the US ranges from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators or those in high-demand sectors can earn higher salaries, often supplemented with benefits and bonuses.

What are the most commonly searched types of Client Operations jobs in Toronto, ON?

The most popular types of Client Operations jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Client Operations Coordinator jobs?

Cities near Toronto, ON with the most Client Operations Coordinator job openings:

Infographic showing various Client Operations Coordinator job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Media Operations Coordinator

Toronto, ON โ€ข Hybrid

Full-time

Posted 11 days ago


Job description

Company Description

The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

Klick Media

Our Media Craft ensures that Klick's work reaches the right audiences at the right moments. This craft combines audience insight, data, and technology to drive measurable impact. Media teams continuously test, learn, and optimize to improve performance. Their work connects strategy and creativity to real-world results.

Job Description

The Media Operations Coordinator supports the setup, trafficking, and QA of digital media campaigns so that creative is delivered accurately and on time. The position partners closely with Media Planning/Buying and Analytics to ensure correct targeting, tracking, and reporting. The focus is on operational excellence, attention to detail, and consistent execution across platforms. Success is measured by on-time launches, clean tagging, and reliable delivery/tracking.

What You'll Do:

  • Traffic and launch campaigns in ad platforms and ad servers, validating targeting, specs, and flight dates with Media Planning and Buying partners
  • Organize and maintain creative assets and versions in an ad server to support accurate delivery and audit-ready records
  • Implement and test third-party tags and pixels, partnering with Analytics to confirm tracking, naming conventions, and measurement readiness
  • Run pre-launch QA and post-launch checks (links, redirects, tags, placements), documenting issues and resolutions for stakeholders
  • Monitor live campaigns for delivery and technical issues, escalating and coordinating fixes with vendors and internal teams
Qualifications

Required: 

  • 0–2 years of experience supporting media operations, ad trafficking, or campaign setup, demonstrated through specific examples or portfolio of work
  • Experience working in spreadsheets (Excel or Google Sheets) to reconcile creative trackers, pacing, or QA checklists with documented accuracy
  • Familiarity with digital ad concepts (tags, pixels, click trackers, UTMs, redirects) shown through hands-on implementation or testing experience
  • Ability to manage multiple concurrent deadlines, evidenced by delivering campaign launches or QA tasks across at least 3+ active initiatives at once
  • Experience collaborating with cross-functional partners (Media, Analytics, or vendors) with written handoffs, issue logs, or status updates

Desired: 

  • Comfort and enthusiasm for using AI as a regular part of how work gets done
  • Exposure to ad serving or trafficking tools (e.g., Campaign Manager 360) supported by coursework, certifications, or practical use
  • Experience in a digital media agency environment or regulated category (e.g., pharma), evidenced by prior role responsibilities or client work
  • Google certifications (e.g., Google Ads) or completion plan in the next 6 months, with proof of progress
  • Basic understanding of QA best practices (naming conventions, asset version control, checklists) demonstrated through process documentation

Additional Information

This posting is for a newly created role at Klick.

The base salary range for this position is between CAD $50,000 to 60,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

#LI-Hybrid #LI-JP1

Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.