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Client Operations Manager Jobs in Toronto, ON (NOW HIRING)

Rentokil Initial

Operations Manager

Toronto, ON

Operations Manager will be responsible for training, leading and developing a team of service ... They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the ...

Match Retail

Operations Manager

Mississauga, ON · On-site

Working closely with Director, Client Services, and Field Leadership, the Operations Manager helps translate operational plans into consistent, high-quality execution. This role is well-suited for a ...

Match Retail

Operations Manager

Mississauga, ON · On-site

CA$55K - CA$60K/yr

Working closely with Director, Client Services, and Field Leadership, the Operations Manager helps translate operational plans into consistent, high-quality execution. This role is well-suited for a ...

Breakaway Staffing

Operations Manager

Mississauga, ON · On-site

CA$70K - CA$75K/yr

We are seeking an experienced Operations Manager to join our client's team at their facility in Brockville, ON. A minimum of 5 years of previous work experience in a similar Operations Management ...

Apply Early

Teleperformance

Operations Manager

Toronto, ON

CA$52K/yr

This role owns client delivery, operational excellence,peopleleadership, and financial outcomes ... Responsibilities Customer Management * Takesfull ownership of the aligned team's performance and ...

Acosta

Operations Manager

Toronto, ON · On-site

The Operations Manager will oversee and manage all aspects of a program related to Field Personnel ... of Mosaic and client established expectations. Education and Experience * Bachelor's degree ...

Rentokil Initial

Operations Manager

Toronto, ON · On-site

Operations Manager will be responsible for training, leading and developing a team of service ... They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the ...

A.S.P. Incorporated

Operations Manager

Toronto, ON · On-site

OPERATIONS MANAGER Are you passionate about Safety & Security and seeking opportunities in the ... Oversee service delivery in alignment with client quality benchmarks and expectations; prepare ...

Apply Early

Rentokil Initial

Operations Manager

Toronto, ON · On-site

Operations Manager will be responsible for training, leading and developing a team of service ... They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the ...

Apply Early

Bloom Care Solutions

Operations Manager

Woodbridge, ON

Operations Manager As an Operations Manager you will lead and guide a team of Care Experience ... Intake Coordination and Care Pro/Client Management: * Develops master schedule and manages ongoing ...

Apply Early

Menasha Corporation

Operations Manager

Brampton, ON · On-site

CA$120K - CA$140K/yr

Develops and maintains favorable relationships with the existing client in order to increase ... Provide timely updates to management (as determined by management) regarding operation activities ...

JLL

Operations Manager

Burlington, ON · On-site

Operations Manager - JLL What this job involves: The Operations Manager oversees the day-to-day ... With a proactive and client-focused approach, this role supports tenant success, drives operational ...

ABL Employment

Operations Manager

Aurora, ON · On-site

CA$100K - CA$110K/yr

Our client, in the injection molding industry, has an immediate opening for an Operations Manager. The client places a high emphasis on Safety Compliance, Customer Experience, and Lean Operations.

Apply Early

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Client Operations Manager information

See Toronto, ON salary details

$20K

$56.4K

$114.5K

How much do client operations manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client operations manager in Toronto, ON is $56,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,422.00 and $61,554.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Toronto, ON? The most popular types of Client Operations jobs in Toronto, ON are:
What are popular job titles related to Client Operations Manager jobs in Toronto, ON? For Client Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Toronto, ON look for? The top searched job categories for Client Operations Manager jobs in Toronto, ON are:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Toronto, ON as of June 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $56,405 per year, or $27.1 per hour.

Operations Manager

Harbourfront Wealth Management

Toronto, ON • Hybrid

CA$80K - CA$95K/yr

Full-time

Posted 12 hours ago

Job description

Who we are:
Harbourfront Wealth is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing wealth management firm with over $16 billion in assets under administration, comprised of five integrated entities: CIRO dealer, investment counsel, asset manager, U.S. Registered Investment Advisor (RIA) and insurance company. At Harbourfront Wealth, our core values start with the belief that great people make great companies.
Career opportunity:
We are seeking a permanent, full time Operations Manager to play a key leadership role supporting our operations teams. This is an opportunity to lead and shape a high performing operations function at a growing private wealth firm, with real impact on both the advisor and client experience.
As Operations Manager, you will lead the day to day operational and administrative activities of the business, overseeing workflows, trading support, compliance administration, and continuous improvement initiatives. We are looking for someone who enjoys developing people, improving how things work, and balancing attention to detail with strategic thinking. If you thrive in a collaborative environment, enjoy rolling up your sleeves, and are excited about growing and strengthening a team, this role offers the chance to make a meaningful difference.
This role is based in Toronto, ON, offering flexibility through a hybrid remote setting.
You will be responsible for:
 
  • Working collaboratively with Senior management to support the business planning process;
  • Leading and developing the operations team, providing clear direction, coaching, and performance management to support a high quality client and advisor experience.
  • Responsible for the KPI definitions/targets (SLA, quality, throughput) and performance management of the Operations Processing team
  • Providing firm wide training and support to personnel on operational tasks and inquiries as needed
  • Assist the Senior Manager with organization, presentation of Monthly Associates Forums
  • Collaborate with internal support teams for ongoing procedural updates and efficiencies
  • Leading continuous improvement initiatives to enhance efficiency, controls, scalability, and service quality across operations.
  • Collaborating closely with portfolio managers, estate planning consultants, compliance, and other internal partners to support business objectives.
  • Participate in staff planning for continuous improvement and scalability
  • Leading a second level of escalation support alongside the Supervisor for Operational issues
  • Work collaboratively with Operations staff and lead the development of training materials, processes and guides for Operations and ensure updates are completed as required
  • Liaison to our custodian (NBIN) on trends, escalations, improvements as needed
  • Provide support and over see MAKO dashboards to ensure SLA are in progress
  • Continue to develop and evolve the training experience and documentation within Operations Processing

The ideal candidate for this position has:
 
  • Proven leadership experience building, coaching, and developing high‑ performing operations teams within a private wealth or financial services environment.
  • Strong organizational and prioritization skills, with the ability to manage multiple workflows, deadlines, and competing priorities effectively.
  • Demonstrated experience monitoring, measuring, and reporting on operational performance using key performance indicators (KPIs) to drive accountability, continuous improvement, and service quality.
  • A client centric mindset, with a clear understanding of how operational accuracy, timeliness, and consistency impact the advisor and client experience.
  • Experience leading and supporting change initiatives, including process improvements, system enhancements, and evolving business requirements, while maintaining team engagement and service standards.
  • Strong analytical and problem-solving skills, with a proactive, solutions oriented approach to identifying root causes and implementing sustainable improvements.
  • Advanced proficiency with Microsoft Office and experience working with investment operations platforms, with the ability to take ownership of workflows and systems rather than simply execute tasks.
  • Excellent written and verbal communication skills, with the ability to convey complex operational concepts clearly to advisors, internal partners, and senior leadership.
  • Demonstrated ability to work collaboratively across functions while exercising sound judgment and independence in decision making.

Salary Range: $80,000 - $95,000 per annum (actual salary offered will be commensurate with education, experience, and internal parity).  
Diversity and Inclusion
Diversity is an important value to us. We are committed to providing equal opportunities in employment and to providing a workplace which is free from discrimination and harassment. This means that all job applicants and employees will receive equal treatment regardless of race, colour, ethnic or national origins, sex, marital status, disability, age, sexual orientation, religion, or belief.