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Client Operations Manager Jobs (NOW HIRING)

Munich Re

Client Operations Manager Sr

Hartford, CT · On-site

Manages cross-functional connectivity, both internally and externally, ensuring successful execution of client initiatives. Manages the end-to-end operational value chain for target and/or ...

Stylitics

Associate Client Operations Manager

$60K - $65K/yr

Develop and deploy initiatives to continuously improve the Client Operations process, workflow, and ... Create and manage documentation for clients to organize processes * Oversee image editing quality ...

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$44.5K

$123.7K

$135.5K

How much do client operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client operations manager in the United States is $123,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,000.00 and $134,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
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Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $123,678 per year, or $59.5 per hour.

Client Operations Manager Sr

Munich Re

Hartford, CT • On-site

Full-time

Posted 16 days ago

Job description

Executes business development opportunities for the company and its partners and/or external clients. Manages cross-functional connectivity, both internally and externally, ensuring successful execution of client initiatives. Manages the end-to-end operational value chain for target and/or traditional clients and prospects. Interacts with senior executives to manage progress of business development activities.
Acts as the dot-connector in client challenges and opportunities through the development of trusted internal partnerships both horizontally and vertically, in order to execute and understand the varying client disciplines that seek guidance and expertise. Maintains and monitors operational health by proactively analyzing client partnerships across all disciplines for issue identification, problem resolution and building synergies. Supports the promotion and onboarding of Digital Services employees and acts as the project manager in the adoption of these services.
Education and Experience:
  • Bachelor's degree or equivalent work experience is required
  • 5+ years of experience in the P&C industry is required
  • 3+ years' experience in Project Management is required
  • 1+ years of client facing experience preferred
  • Workflow documentation experience is required
  • Operational Systems and IT Experience is preferred

Knowledge and Skills:
  • Able to identify opportunities for change, acts as a change champion and utilize conflict as opportunity to make things better
  • Strong ability to marshal resources and persuade others
  • Effectively communicates detailed information with stakeholders and collaborates jointly to solve problems and drive progress
  • Strong collaboration mindset and ability to influence and create alignment across functions and across all leadership levels
  • Displays strong analytical and problem-solving skills; leverages data to drive decisions
  • Executes within ambiguity/change
  • Excellent at multitasking, documentation, staying organized while aligning multiple resources with agility
  • Excellent ability to manage multiple initiatives, with conflicting timescales and meet deadlines
  • Demonstrates strong stakeholder management skills and ability to work "in the gray" for an extended period of time
  • Strong customer facing, written and verbal communication skills
  • Solid knowledge of HSB products and ability to communicate and share that knowledge with external client

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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