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Client Operations Manager Jobs in Fort Wayne, IN

ssagroup

Food Service Operations Manager

Wayne, IN · On-site

Maintains a close relationship with the client's staff to ensure a positive working relationship ... Two years Operations Manager experience dependent on sales, more years' experience may be ...

Owens & Minor

Operations Supervisor

Fort Wayne, IN · On-site

$65K - $75K/yr

Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed. * Supports and implements the conversion of new customers at the DC ...

gaylor

Project Manager

Fort Wayne, IN

... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...

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Client Operations Manager information

See Fort Wayne, IN salary details

$43.9K

$122K

$133.7K

How much do client operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client operations manager in Fort Wayne, IN is $122,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,200.00 and $132,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are the most commonly searched types of Client Operations jobs in Fort Wayne, IN?

The most popular types of Client Operations jobs in Fort Wayne, IN are:

What are popular job titles related to Client Operations Manager jobs in Fort Wayne, IN?

For Client Operations Manager jobs in Fort Wayne, IN, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Fort Wayne, IN look for?

The top searched job categories for Client Operations Manager jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Client Operations Manager jobs?

Cities near Fort Wayne, IN with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $122,027 per year, or $58.7 per hour.

Event Operations Manager

The Ferguson Agency

Fort Wayne, IN • On-site

Full-time

Posted 11 days ago

Job description

Role Overview
Ferguson is seeking an experienced, highly organized Event Operations Manager to lead the operational delivery of our growing Event Marketing practice.
This role owns the infrastructure behind successful event execution—from warehouse and asset management to sourcing, estimating, logistics and field operations. The Event Operations Manager ensures our teams have the right resources, partners, processes and information to deliver exceptional events efficiently, reliably and profitably.
The ideal candidate understands how physical events come together and can move comfortably between planning, vendor management, warehouse operations and onsite execution.
This position may be located at our office location in either Fort Wayne, Indiana or Indianapolis, Indiana.
Key Responsibilities
Event Operations Leadership
  • Lead operational planning and execution across trade shows and live experiences.
  • Translate project requirements into operational plans, schedules, budgets and resource needs.
  • Coordinate activity across account teams, project management, vendors, warehouse resources and field teams.
  • Anticipate execution risks and solve issues before they affect timing, budget or client experience.
  • Develop scalable processes and standards as the Event Services practice grows.
Warehouse Management
  • Oversee warehouse organization, receiving, storage, staging, fulfillment, returns and inventory control.
  • Maintain accurate visibility into client- and Ferguson-owned event assets, including location, condition and usage.
  • Coordinate maintenance, repair, refurbishment and retirement of assets.
  • Recommend when equipment should be reused, repaired, replaced, rented or purchased.
  • Maximize utilization and financial return of Ferguson-owned rental inventory.
Sourcing amp; Vendor Management
  • Source exhibit systems, furnishings, graphics, fabrication, rentals, production services and other event resources.
  • Build and manage a strong network of regional and national production, logistics and field-service partners.
  • Solicit competitive bids, negotiate pricing and terms, and evaluate vendors based on quality, capabilities, timing and cost.
  • Manage vendor performance and identify new resources or production methods that improve quality, flexibility or profitability.
Estimating amp; Cost Management
  • Develop estimates for structures, production, rentals, freight, labor, installation and other operational services.
  • Translate project requirements into executable scopes and budgets.
  • Maintain historical cost information and benchmarks to improve estimating speed and accuracy.
  • Track costs against estimates, reconcile vendor invoices and support project profitability analysis.
Logistics amp; Show Services
  • Develop logistics plans covering shipment, delivery, installation, event operation, dismantle and return.
  • Coordinate freight, material handling, drayage, storage and installation/dismantle services.
  • Review exhibitor manuals, venue requirements and deadlines to identify requirements and cost-saving opportunities.
  • Ensure required show services are ordered accurately and on time.
Field Operations Management
  • Lead or assign onsite operational responsibility for event installation, execution and dismantle.
  • Develop field schedules, labor plans and onsite operating requirements.
  • Coordinate staff, contractors, union labor and vendors.
  • Troubleshoot onsite issues quickly while maintaining quality, safety, schedule and client readiness.
  • Conduct post-event reviews and incorporate learnings into future projects.
Resource amp; Capacity Planning
  • Maintain visibility into event schedules, inventory, warehouse capacity, labor, transportation and vendor availability.
  • Develop internal and external resources to support peak event periods.
  • Establish SOPs, checklists, safety practices and quality standards.
  • Identify opportunities to reduce cost, improve efficiency, eliminate errors and increase profitability.
Competencies
  • Exceptional organizational and project-management skills with the ability to manage multiple events simultaneously.
  • Strong financial acumen and an understanding of how operational decisions affect project profitability.
  • Resourceful, decisive problem solver who performs well in fast-moving environments.
  • Comfortable working both strategically and hands-on.
  • Strong communicator able to work effectively with clients, agency teams, vendors and field personnel.
  • Ability to travel and work outside normal business hours as event schedules require.
Education and Experience
  • Bachelor’s degree in a related field preferred; relevant experience may be considered in lieu of degree.
  • 7+ years of experience in event operations, trade shows, experiential marketing, event production, exhibit-house operations or a related field.
  • Strong knowledge of exhibit structures, fabrication, graphics, furnishings, freight, material handling and installation/dismantle preferred.
  • Demonstrated experience managing vendors, sourcing production solutions, negotiating costs and building estimates.
  • Experience with warehouse/inventory management and leading onsite field operations.
Physical Demands
  • Must be able to perform prolonged periods of sitting and working at a computer, as well as standing and walking for extended periods during events and tradeshows.
  • Ability to lift, carry, push, and/or pull up to 40 pounds occasionally, including event materials, displays, supplies, and equipment.
  • Must be able to bend, reach, stoop, and perform other physical activities associated with event setup and teardown.
  • Travel to/from and navigate event and tradeshow venues, which may involve significant walking and varying work environments. Travel is estimated at 20% annually, but is subject to change based upon agency need.
  • Ability to work occasional extended or nontraditional hours associated with event schedules, setup, and teardown.

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