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Client Operations Manager Jobs in Fort Wayne, IN

Sodexo

Food Operations Manager 1

Fort Wayne, IN · On-site

Sodexo Corporate Services is seeking a Cafe Operations Manager to support a highprofile client in Fort Wayne, Indiana . This is an exciting opportunity for a handson leader who thrives in a fastpaced ...

Sodexo

Food Operations Manager 1

Fort Wayne, IN · On-site

Sodexo Corporate Services is seeking a Cafe Operations Manager to support a highprofile client in Fort Wayne, Indiana . This is an exciting opportunity for a handson leader who thrives in a fastpaced ...

Sodexo

Food Operations Manager 1

Fort Wayne, IN · On-site

$56.27K - $72.82K/yr

Sodexo Corporate Services is seeking a Café Operations Manager to support a high-profile client in Fort Wayne, Indiana . This is an exciting opportunity for a hands-on leader who thrives in a fast ...

DSV A/S

Data Center Operations Manager (Nights)

IN · On-site

Responsible for planning, scheduling, coordinating, and measuring all operations within a client ... Manage performance to ensure required levels of productivity and organizational objectives are met ...

Parkview Health

Manager Client Success

Fort Wayne, IN · On-site

Combines relationship leadership, operational management, and value realization to ensure clients ... Ability to connect client goals with healthcare delivery, cost management, and population health ...

Parkview Health

Manager Client Success

Fort Wayne, IN · On-site

Combines relationship leadership, operational management, and value realization to ensure clients ... Ability to connect client goals with healthcare delivery, cost management, and population health ...

Parkview Health

Manager Client Success

Fort Wayne, IN · On-site

Combines relationship leadership, operational management, and value realization to ensure clients ... Ability to connect client goals with healthcare delivery, cost management, and population health ...

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Client Operations Manager information

See Fort Wayne, IN salary details

$40.7K

$113.1K

$124K

How much do client operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for client operations manager in Fort Wayne, IN is $113,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,600.00 and $122,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What does a Client Operations Manager do?

A Client Operations Manager oversees the day-to-day operations that impact client relationships and satisfaction. They act as a liaison between clients and internal teams, ensuring services are delivered efficiently and client expectations are met. Their responsibilities often include managing client onboarding, coordinating project delivery, resolving issues, and improving processes to enhance client experiences. This role requires strong organizational, communication, and problem-solving skills to ensure successful and lasting client partnerships.
What are the most commonly searched types of Client Operations jobs in Fort Wayne, IN? The most popular types of Client Operations jobs in Fort Wayne, IN are:
What are popular job titles related to Client Operations Manager jobs in Fort Wayne, IN? For Client Operations Manager jobs in Fort Wayne, IN, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Fort Wayne, IN look for? The top searched job categories for Client Operations Manager jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Client Operations Manager jobs? Cities near Fort Wayne, IN with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Fort Wayne, IN as of May 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $113,145 per year, or $54.4 per hour.
Operations Manager

Operations Manager

CARAVAN FACILITIES MANAGEMENT LLC

Roanoke, IN • On-site

$95K - $115K/yr

Full-time

Posted 15 days ago

Job description

Operations Manager

Department: Operations
Reports To: General Manager
Status: Exempt

Position Overview

The Operations Manager is responsible for leading Caravan Facilities Management’s service delivery, operational performance, and account development at the client site. This role ensures full understanding of the client’s operational requirements and identifies opportunities to enhance service, improve efficiency, and apply new technologies. The Operations Manager determines required staffing, resources, and equipment levels and secures client approval for any adjustments. Close communication with both client leadership and internal Caravan management is essential.

This position requires regular regional travel across Indiana, Kentucky, and Michigan.
Preferred candidate locations: Fort Wayne, IN or Tonawanda, NY.
Key ResponsibilitiesSafety & Compliance
  • Learn and enforce all client and Caravan safety policies and procedures.
  • Ensure all employees and subcontractors receive required safety training.
  • Review incident reports, corrective actions, and conduct monthly safety briefings.
  • Monitor safety practices during site visits and drive continuous improvement.
  • Maintain GMS compliance, including all 5S and Kaizen initiatives.
  • Reduce safety incidents across all assigned departments and sites.
Operational Leadership
  • Develop and maintain the Site Operating Plan, including task schedules, staffing, methods, materials, and equipment needs.
  • Oversee daily operations for a full FM contract, including Maintenance, Fleet, Housekeeping, Body Shop Industrial Cleaning, Powerhouse, and Co‑Generation.
  • Identify and implement process improvements, technology enhancements, and cost‑saving opportunities.
  • Adjust operations based on client feedback, concerns, and service expectations.
  • Resolve union disputes and grievances effectively.
Staffing & Team Management
  • Provide hiring guidelines and participate in candidate interviews.
  • Approve site manager hiring recommendations.
  • Ensure compliance with all HR, payroll, training, and onboarding requirements.
  • Review and approve disciplinary actions and validate documentation for terminations.
  • Oversee staff training schedules, performance, and development.
Financial & Administrative Oversight
  • Manage procurement of materials, tools, equipment, and subcontract services.
  • Ensure adherence to corporate procedures for purchasing, invoicing, collections, and contractor payments.
  • Review flat‑rate billing programs, invoice approvals, and processes ensuring timely customer payment.
  • Drive supplier partnerships and promote adoption of new technologies.
Client Relationship Management
  • Maintain strong relationships with senior client managers and gather ongoing performance feedback.
  • Address major client issues promptly and ensure corrective actions are implemented.
  • Identify opportunities for expanded services, project work, and staffing solutions.
  • Partner with Sales to develop proposals, support pricing structures, and assist in closing new business.
  • Prepare short‑form project proposals and secure client approval.
Required Competencies
  • Analytical thinking, process design, and problem-solving
  • Project management and strategic planning
  • Strong oral and written communication
  • Leadership, team development, and delegation
  • Customer service orientation
  • Change management and organizational support
  • Business acumen and cost-management capability
  • Commitment to quality, safety, ethics, diversity, and professionalism
  • Adaptability, dependability, and strong attendance
Work Environment

Work may involve exposure to:

  • Wet or humid conditions
  • Moving mechanical parts
  • Heights
  • Fumes or airborne particles
  • Chemicals
  • Outdoor weather, extreme heat, and extreme cold
    Noise levels are typically loud.
Physical Requirements
  • Regular standing, walking, sitting, reaching, hearing, and handling materials
  • Occasional climbing, balancing, stooping, kneeling, or crawling
  • Ability to lift or move up to 50 pounds
Qualifications
  • Bachelor’s degree (BA) or equivalent combination of education and 1–2 years of relevant experience
  • Strong ability to interpret technical materials, regulations, and business documents
  • Proficiency in software systems such as CRM, inventory, manufacturing, payroll, project management, spreadsheets, and word processing
  • Ability to travel regionally as required

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