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Client Operations Manager Jobs in Hammond, IN (NOW HIRING)

Ropes & Gray

Client Operations & LPM Manager

Chicago, IL · Hybrid

$138K/yr

The Client Operations Services & Legal Project Management team thrives on these changes, residing at the intersection of process improvement, technology, data storytelling, client service and legal ...

Barry's

Client Operations Lead

Chicago, IL · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

Chicago, IL · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

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Showing results 1-20

All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Hammond, IN

Client Operations Manager information

See Hammond, IN salary details

$42.8K

$119.1K

$130.5K

How much do client operations manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client operations manager in Hammond, IN is $119,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $129,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Hammond, IN? For Client Operations Manager jobs in Hammond, IN, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Hammond, IN look for? The top searched job categories for Client Operations Manager jobs in Hammond, IN are:
What cities near Hammond, IN are hiring for Client Operations Manager jobs? Cities near Hammond, IN with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Client Operations Specialist

Client Operations Specialist

Transportation One

Chicago, IL

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

About us

Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients. Put simply, when it comes to transportation, we’re the one you want.

Job purpose

As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature.

*This is not a remote position*

Duties and responsibilities

  • Complete all entry and scheduling of shipment orders
  • Make decisions regarding the best appointment times and schedule appointments accordingly
  • Grow and develop relationships with your portfolios’ partners, shippers, and receivers
  • Manage and update all shipments within your portfolio
  • Effectively communicate with customers to understand their supply chain needs
  • Maintain overall positive client experience
  • Foster close relationships with existing customers to provide superior customer service
  • Report and resolve any transit issues or problems to appropriate parties
  • Efficiently manage the flow of information across departments (Client Management amp; Procurement)

Qualifications

  • Clear and confident communication with the ability to interact with all departments
  • Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience
  • Strong problem-solving skills
  • Self-motivated with a positive and ethical work attitude
  • Ability to work in a team environment, while also delivering independent results
  • Strong commitment to operational excellence and client satisfaction
  • Detail oriented and ability to multi-task
  • A combination of the above shall also be considered

Benefits

  • PTO (Paid Time off) + Company holidays
  • Medical, dental, and vision healthcare
  • Company paid short term disability, life, and AD amp;D insurance
  • Company paid maternity and paternity leave
  • 401k with company match
  • Company provided onsite gym membership

Working conditions

Apply