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Client Operations Manager Jobs in Hammond, IN (NOW HIRING)

Onni Group

Operations Manager

Chicago, IL · On-site

The Operations Manager is responsible for managing and executing banquet and event operations with ... Execute all Banquet Event Orders (BEOs) according to client specifications, service standards, and ...

Onni Group

Operations Manager

Chicago, IL · On-site

The Operations Manager is responsible for managing and executing banquet and event operations with ... Execute all Banquet Event Orders (BEOs) according to client specifications, service standards, and ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$83K - $90K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$83K - $90K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Chicago, IL

$88K - $104K/yr

Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ... Minimum of five years of recent experience managing paratransit operations or a similar position (a ...

York Risk Services

Operations Manager

Chicago, IL · Hybrid

$71K - $85K/yr

... Insurance Operations Manager Our teams connect! We collaborate onsite and have a hybrid work ... Assures compliance with client internal controls, audit requirements and service agreement ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Sedgwick

Operations Manager

Chicago, IL · Hybrid

$71K - $85K/yr

... Insurance Operations Manager Our teams connect! We collaborate onsite and have a hybrid work ... Assures compliance with client internal controls, audit requirements and service agreement ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$83K - $90K/yr

MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ... Minimum of five years of recent experience managing paratransit operations or a similar position (a ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ... Minimum of five years of recent experience managing paratransit operations or a similar position (a ...

Metropolis Technologies

Operations Manager

Chicago, IL · On-site

$60K - $65K/yr

Deliver on our Promise by ensuring every moment matters for our clients by resolving client ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

Metropolis Technologies

Operations Manager

Chicago, IL · On-site

$60K - $65K/yr

Deliver on our Promise by ensuring every moment matters for our clients by resolving client ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

UFC Gym

Operations Manager

Chicago, IL · On-site

$40K/yr

Expand your client base: Leverage our large member network to grow your business. * Ongoing in ... Responsible for hitting a monthly Operations Revenue goals * Major emphasis is to support member ...

Addison Group

Interim Operations Manager

Chicago, IL · On-site

$40 - $50/hr

Our client is a well-established commercial real estate firm. They are seeking an experienced Interim Operations Manager to provide leadership and operational support during an executive transition.

UFC Gym

Operations Manager

Chicago, IL · On-site

$40K/yr

Expand your client base: Leverage our large member network to grow your business. * Ongoing in ... Responsible for hitting a monthly Operations Revenue goals * Major emphasis is to support member ...

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Showing results 41-60

All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Hammond, IN

Client Operations Manager information

See Hammond, IN salary details

$42.8K

$119.1K

$130.5K

How much do client operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client operations manager in Hammond, IN is $119,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $129,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Hammond, IN?

For Client Operations Manager jobs in Hammond, IN, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Hammond, IN look for?

The top searched job categories for Client Operations Manager jobs in Hammond, IN are:

What cities near Hammond, IN are hiring for Client Operations Manager jobs?

Cities near Hammond, IN with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Operations Manager

Onni Group

Chicago, IL • On-site

Full-time

Re-posted 18 days ago

Job description

Job Description:
The Operations Manager is responsible for managing and executing banquet and event operations with precision and professionalism. This role ensures that all front-of-house (FOH) elements, service details, and event logistics align with client expectations and company standards. This role will simultaneously assist and support the operations of Dialtone as directed by leadership. This position will also assist Food & Beverage leadership with other key functions, tasks, and operational support as directed
Perks & Benefits:
  • Competitive pay and a Comprehensive Benefit Package
  • Health Saving Account, Flexible Saving Account, Employee Assistance Program
  • Annual Education Allowance
  • Generous Referral Program
  • Fun and collaborative company culture with lots of team-building events
  • Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?
Event Coordination & Execution
  • Execute all Banquet Event Orders (BEOs) according to client specifications, service standards, and event timelines. This includes properly closing the event through Toast.
  • Assist in developing and distributing event timelines, pull sheets, and service outlines to staff.
  • Assign and review server responsibilities for setup, service, and breakdown.
  • Supervise the setting up of all dining, bar, and event areas to ensure accuracy and readiness before guest arrival.
  • Oversee load-in and load-out for all vendors, ensuring they are set up in the correct designated areas per the floor plan and setup notes.
  • Update, print, and post all wayfinding and event signage as required for each event.
  • Assist in service charge distribution via in-house payroll systems
  • Coordinate closely with the Culinary Team:
    • Conduct Culinary Check-In with the Executive Chef before event set up to confirm menu details, presentation, and service flow.
    • Retrieve menu cards from the Prep Kitchen, verify their accuracy with the chef, and bring the correct cards to the event space.
    • Lead a Culinary Pre-Shift briefing with the chef and service team before event start-time.

Front-of-House (FOH) Management
  • Manage all FOH event items including equipment, signage, and display materials.
  • Track inventory and usage to ensure timely replenishment and maintenance of items.
  • Responsible for pulling equipment and service items from the Prep Kitchen, Storage, or Pantry as needed for each event.
  • Oversee the organization and cleanliness of FOH storage areas and ensure all items are properly labeled and stored post-event.
  • Coordinate seasonal or special staffing needs, including coat check attendants, lobby greeters, and event hosts
  • Coordinate staffing and labor management for Dialtone

Staff Leadership
  • Lead and supervise all banquet servers, bartenders, and support staff during setup, service, and teardown.
  • Conduct pre-shift meetings to review event details, assignments, and service expectations.
  • Train, coach, and mentor staff to uphold company service standards and ensure smooth teamwork.
  • Maintain a professional, supportive, and motivating work environment.
  • Guide and support Dialtone staff to promote a positive environment
  • Assist and support other related Food & Beverage outlets/departments as needed.

Guest & Vendor Relations
  • Serve as the primary on-site contact for clients and vendors during events.
  • Anticipate client needs and respond promptly to requests or concerns.
  • Maintain excellent communication between internal departments and external partners to ensure flawless event execution.

Operational Excellence
  • Inspect event spaces before, during, and after events for cleanliness, organization, and proper setup.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Manage equipment inventory, monitor maintenance needs, and communicate restock requests to management.
  • Collaborate with Event Sales and Culinary teams to improve event flow and service efficiency.
  • Ensure payroll accuracy for both Event's and the Dialtone team members, not limited to time clock accuracy and gratuity/service charge distribution
  • Assist with monthly inventory
  • Support Dialtone operations as needed on a day to day basis

What You Bring:
Experience: 1-3 years of experience in event coordination, banquet operations, or hospitality management, including supervisory responsibilities.
Skills:
  • Strong organizational and time-management abilities
  • Effective written and verbal communication and team leadership.
  • Proficient in reading and executing BEOs and floor plans.
  • Excellent attention to detail and guest service.
  • Preference for familiarity or proficiency with Canva, TripleSeat, Microsoft, Toast, etc.
  • The ability to be proactive and adjust as needed to ensure operational success

Physical Requirements:
  • Ability to stand or walk for extended periods and lift up to 40 lbs.
  • Flexibility to work nights, weekends, and holidays as required

Education: High school diploma or equivalent required; hospitality or management degree or commensurate experience required
Certifications: Illinois Manager's Food Handler and Alcohol Service certifications (ServSafe, TIPS/BASSET) required
Salary Range:
$70,000 - $75,000
About The Company:
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
AI Use:
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

Apply