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Client Operations Manager Jobs in Huntington, IN

Sodexo Corporate Services is seeking a Cafe Operations Manager to support a highprofile client in Fort Wayne, Indiana . This is an exciting opportunity for a handson leader who thrives in a fastpaced ...

... client operational efficiency Strategic Account Execution * Develop and execute account plans and sales strategies aligned to client needs and Sharetec's offerings * Leverage CRM tools and data ...

... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...

Junior Project Manager

Fort Wayne, IN · On-site

$50K - $60K/yr

Junior PM → Project Manager → Senior PM → Operations Manager. This role exists because we're ... and client communication from day one • Build and maintain project schedules in JobTread (we'll ...

Office - Associate

Fort Wayne, IN · On-site

$15.50 - $20.75/hr

Office Supervisor(s) and Administrative Operations Manager Responsibilities: * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client * Assist ...

Office Supervisor(s) and Administrative Operations Manager Responsibilities: * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client * Assist ...

Office - Associate

Fort Wayne, IN · On-site

$16.75 - $22.50/hr

Office Supervisor(s) and Administrative Operations Manager Responsibilities: * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client * Assist ...

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Client Operations Manager information

See Huntington, IN salary details

$42.3K

$117.7K

$129K

How much do client operations manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for client operations manager in Huntington, IN is $117,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $127,500.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Huntington, IN look for? The top searched job categories for Client Operations Manager jobs in Huntington, IN are:
What cities near Huntington, IN are hiring for Client Operations Manager jobs? Cities near Huntington, IN with the most Client Operations Manager job openings:
Operations Support

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Job description

Operations Manager

The Operations Manager is responsible for leading Caravan Facilities Management's service delivery, operational performance, and account development at the client site. This role ensures full understanding of the client's operational requirements and identifies opportunities to enhance service, improve efficiency, and apply new technologies. The Operations Manager determines required staffing, resources, and equipment levels and secures client approval for any adjustments. Close communication with both client leadership and internal Caravan management is essential.

This position requires regular regional travel across Indiana, Kentucky, and Michigan. Preferred candidate locations: Fort Wayne, IN or Tonawanda, NY.

Key Responsibilities Safety & Compliance
  • Learn and enforce all client and Caravan safety policies and procedures.
  • Ensure all employees and subcontractors receive required safety training.
  • Review incident reports, corrective actions, and conduct monthly safety briefings.
  • Monitor safety practices during site visits and drive continuous improvement.
  • Maintain GMS compliance, including all 5S and Kaizen initiatives.
  • Reduce safety incidents across all assigned departments and sites.
Operational Leadership
  • Develop and maintain the Site Operating Plan, including task schedules, staffing, methods, materials, and equipment needs.
  • Oversee daily operations for a full FM contract, including Maintenance, Fleet, Housekeeping, Body Shop Industrial Cleaning, Powerhouse, and Co‑Generation.
  • Identify and implement process improvements, technology enhancements, and cost‑saving opportunities.
  • Adjust operations based on client feedback, concerns, and service expectations.
  • Resolve union disputes and grievances effectively.
Staffing & Team Management
  • Provide hiring guidelines and participate in candidate interviews.
  • Approve site manager hiring recommendations.
  • Ensure compliance with all HR, payroll, training, and onboarding requirements.
  • Review and approve disciplinary actions and validate documentation for terminations.
  • Oversee staff training schedules, performance, and development.
Financial & Administrative Oversight
  • Manage procurement of materials, tools, equipment, and subcontract services.
  • Ensure adherence to corporate procedures for purchasing, invoicing, collections, and contractor payments.
  • Review flat‑rate billing programs, invoice approvals, and processes ensuring timely customer payment.
  • Drive supplier partnerships and promote adoption of new technologies.
Client Relationship Management
  • Maintain strong relationships with senior client managers and gather ongoing performance feedback.
  • Address major client issues promptly and ensure corrective actions are implemented.
  • Identify opportunities for expanded services, project work, and staffing solutions.
  • Partner with Sales to develop proposals, support pricing structures, and assist in closing new business.
  • Prepare short‑form project proposals and secure client approval.
Required Competencies
  • Analytical thinking, process design, and problem-solving
  • Project management and strategic planning
  • Strong oral and written communication
  • Leadership, team development, and delegation
  • Customer service orientation
  • Change management and organizational support
  • Business acumen and cost-management capability
  • Commitment to quality, safety, ethics, diversity, and professionalism
  • Adaptability, dependability, and strong attendance
Work Environment

Work may involve exposure to:

  • Wet or humid conditions
  • Moving mechanical parts
  • Heights
  • Fumes or airborne particles
  • Chemicals
  • Outdoor weather, extreme heat, and extreme cold Noise levels are typically loud.
Physical Requirements
  • Regular standing, walking, sitting, reaching, hearing, and handling materials
  • Occasional climbing, balancing, stooping, kneeling, or crawling
  • Ability to lift or move up to 50 pounds
Qualifications
  • Bachelor's degree (BA) or equivalent combination of education and 1–2 years of relevant experience
  • Strong ability to interpret technical materials, regulations, and business documents
  • Proficiency in software systems such as CRM, inventory, manufacturing, payroll, project management, spreadsheets, and word processing
  • Ability to travel regionally as required