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Client Engagement Specialist Jobs (NOW HIRING)

Homebird

Client Engagement Specialist

Kansas City, MO · On-site

$50K - $75K/yr

Client Engagement Specialist We're looking for a friendly, energetic, and motivated Client Engagement Specialist to join our team. This is a phone-based position focused on connecting with home ...

Care Resource

CLIENT ENGAGEMENT SPECIALIST

Miami, FL · On-site

$20/hr

JOB SUMMARY The Client Engagement Specialist, is responsible for answering high volume of telephone inquiries from patients and clients about available services at Care Resource, including Medical ...

Care Resource

CLIENT ENGAGEMENT SPECIALIST

Miami, FL · On-site

JOB SUMMARY The Client Engagement Specialist, is responsible for answering high volume of telephone inquiries from patients and clients about available services at Care Resource, including Medical ...

Care Resource

CLIENT ENGAGEMENT SPECIALIST

Miami, FL · On-site

JOB SUMMARY The Client Engagement Specialist, is responsible for answering high volume of telephone inquiries from patients and clients about available services at Care Resource, including Medical ...

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Client Engagement Specialist information

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How much do client engagement specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client engagement specialist in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.16 per hour, depending on experience, location, and employer.

What is a client engagement specialist?

A Client Engagement Specialist is a professional responsible for building and maintaining strong relationships between a company and its clients. They ensure clients are satisfied with products or services, address any concerns, and work to improve overall client experience. Their duties often include onboarding new clients, responding to inquiries, collecting feedback, and collaborating with internal teams to meet client needs. By doing so, they help drive customer retention and loyalty, which are crucial for a company’s success.

What are the key skills and qualifications needed to thrive as a client engagement specialist?

To thrive as a Client Engagement Specialist, you need strong interpersonal communication, customer service expertise, and a background in business or marketing, often demonstrated by a relevant degree or prior experience. Familiarity with CRM systems, email marketing platforms, and data analytics tools is typically required to manage and track client interactions effectively. Outstanding problem-solving abilities, empathy, and adaptability set top performers apart in this role. These skills are essential for building lasting client relationships, ensuring satisfaction, and driving business growth.

How does a client engagement specialist typically collaborate with sales and account management teams?

Client Engagement Specialists play a key role in bridging communication between clients and internal teams. They often work closely with sales to understand client needs, support onboarding, and ensure a seamless handoff after deals close. Collaboration with account managers is frequent, as engagement specialists help address client concerns, gather feedback, and proactively identify opportunities for additional value. This team-oriented environment requires strong interpersonal skills and the ability to manage multiple stakeholders to achieve client satisfaction and retention goals.

What is the difference between Client Engagement Specialist vs Customer Service Representative?

AspectClient Engagement SpecialistCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice settings, client meetings, and online communication platformsCall centers, retail, or online support channels
Employer & Industry UsageUsed in industries like finance, tech, and consulting to build long-term client relationshipsCommon across retail, telecom, and service industries for immediate customer support

The main difference is that a Client Engagement Specialist focuses on developing ongoing relationships and strategic engagement with clients, often involving personalized communication and account management. In contrast, a Customer Service Representative primarily handles immediate customer inquiries and resolves issues. Both roles require strong communication skills, but the engagement specialist role emphasizes relationship-building and retention strategies.

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Client Engagement Specialist jobs near you
Infographic showing various Client Engagement Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $48,515 per year, or $23.3 per hour.

Client Engagement Specialist

Homebird

Kansas City, MO • On-site

$50K - $75K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Call and engage with prospective home buyers.

  • Build rapport with clients and learn about their real estate needs.

  • Connect home buyers with qualified real estate agents.

Job description

Client Engagement Specialist

We’re looking for a friendly, energetic, and motivated Client Engagement Specialist to join our team. This is a phone-based position focused on connecting with home buyers, understanding their needs, and introducing them to the right real estate agent.

The ideal candidate enjoys talking with people, communicates clearly, stays organized, and brings a positive attitude to every interaction. This person will work closely with clients, banking partners, real estate agents, and internal team members to create a smooth and welcoming experience.

Key Responsibilities

  • Call and engage with prospective home buyers.
  • Build rapport with clients and learn about their real estate needs.
  • Connect home buyers with qualified real estate agents.
  • Communicate professionally and efficiently with clients, banking partners, real estate agents, and team members.
  • Maintain accurate and organized client information using company systems.
  • Follow up with clients and partners in a timely manner.
  • Collaborate with the team to ensure each client receives excellent service.
  • Assist other departments and support additional company needs when necessary.

What We’re Looking For

  • High, positive energy and a friendly personality.
  • Strong verbal and written communication skills.
  • Self-motivated and dependable.
  • Excellent organization and time-management skills.
  • Strong computer skills and the ability to learn new systems.
  • Comfortable making phone calls and engaging with different types of people.
  • Able to communicate professionally with both clients and business partners.
  • Team-oriented and willing to help wherever needed.
  • Previous experience in customer service, client engagement, sales, or a call-based position is preferred but not required.

About Our Company

We offer the benefits and professional opportunities of a large employer while maintaining the supportive, collaborative environment of a smaller company. We believe strongly in teamwork and recognize that an employee’s character is just as important as their performance.

Our team members are expected to treat clients, partners, and one another with professionalism, respect, and integrity.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Supportive, team-focused work environment
  • Opportunities to learn and assist across multiple departments
  • Opportunities for professional growth

If you are a positive, organized, and people-focused professional who enjoys building relationships over the phone, we would love to hear from you.

Company Description

Homebird is a premier real estate referral management firm connecting homebuyers and sellers with an elite network of over 8,000 licensed agents nationwide. We are dedicated to empowering our clients through comprehensive education, strategic guidance, and seamless support at every stage of their home buying or selling journey.