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Client Engagement Specialist Jobs (NOW HIRING)

Homebird

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Client Engagement Specialist

Kansas City, MO · On-site

$50K - $75K/yr

Client Engagement Specialist We're looking for a friendly, energetic, and motivated Client Engagement Specialist to join our team. This is a phone-based position focused on connecting with home ...

Care Resource

CLIENT ENGAGEMENT SPECIALIST

Miami, FL · On-site

$20/hr

JOB SUMMARY The Client Engagement Specialist, is responsible for answering high volume of telephone inquiries from patients and clients about available services at Care Resource, including Medical ...

Care Resource

CLIENT ENGAGEMENT SPECIALIST

Miami, FL · On-site

JOB SUMMARY The Client Engagement Specialist, is responsible for answering high volume of telephone inquiries from patients and clients about available services at Care Resource, including Medical ...

Care Resource

CLIENT ENGAGEMENT SPECIALIST

Miami, FL · On-site

JOB SUMMARY The Client Engagement Specialist, is responsible for answering high volume of telephone inquiries from patients and clients about available services at Care Resource, including Medical ...

Care Resource

CLIENT ENGAGEMENT SPECIALIST

Miami, FL · On-site

JOB SUMMARY The Client Engagement Specialist, is responsible for answering high volume of telephone inquiries from patients and clients about available services at Care Resource, including Medical ...

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Client Engagement Specialist information

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How much do client engagement specialist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for client engagement specialist in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.16 per hour, depending on experience, location, and employer.

What is a client engagement specialist?

A Client Engagement Specialist is a professional responsible for building and maintaining strong relationships between a company and its clients. They ensure clients are satisfied with products or services, address any concerns, and work to improve overall client experience. Their duties often include onboarding new clients, responding to inquiries, collecting feedback, and collaborating with internal teams to meet client needs. By doing so, they help drive customer retention and loyalty, which are crucial for a company’s success.

What is the difference between Client Engagement Specialist vs Customer Service Representative?

AspectClient Engagement SpecialistCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice settings, client meetings, and online communication platformsCall centers, retail, or online support channels
Employer & Industry UsageUsed in industries like finance, tech, and consulting to build long-term client relationshipsCommon across retail, telecom, and service industries for immediate customer support

The main difference is that a Client Engagement Specialist focuses on developing ongoing relationships and strategic engagement with clients, often involving personalized communication and account management. In contrast, a Customer Service Representative primarily handles immediate customer inquiries and resolves issues. Both roles require strong communication skills, but the engagement specialist role emphasizes relationship-building and retention strategies.

What are the key skills and qualifications needed to thrive as a client engagement specialist?

To thrive as a Client Engagement Specialist, you need strong interpersonal communication, customer service expertise, and a background in business or marketing, often demonstrated by a relevant degree or prior experience. Familiarity with CRM systems, email marketing platforms, and data analytics tools is typically required to manage and track client interactions effectively. Outstanding problem-solving abilities, empathy, and adaptability set top performers apart in this role. These skills are essential for building lasting client relationships, ensuring satisfaction, and driving business growth.

How does a client engagement specialist typically collaborate with sales and account management teams?

Client Engagement Specialists play a key role in bridging communication between clients and internal teams. They often work closely with sales to understand client needs, support onboarding, and ensure a seamless handoff after deals close. Collaboration with account managers is frequent, as engagement specialists help address client concerns, gather feedback, and proactively identify opportunities for additional value. This team-oriented environment requires strong interpersonal skills and the ability to manage multiple stakeholders to achieve client satisfaction and retention goals.
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Client Engagement Specialist jobs near you
Infographic showing various Client Engagement Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $48,515 per year, or $23.3 per hour.

Client Engagement Specialist

Hope's Global Getaways

Riverside, CA • On-site

Other

Re-posted 19 days ago

Job description

About the job Client Engagement Specialist
Role Overview
We are seeking motivated and detail-oriented individuals to join our team as Client Engagement Specialist. In this fully remote role, you will connect with clients, assist with coordination of arrangements, provide personalized guidance, and ensure a seamless and professional experience from start to finish.
This position is ideal for individuals who enjoy helping others, problem-solving, and delivering exceptional service. No prior industry experience is required. We provide comprehensive training and ongoing support are provided.
Key Responsibilities

  • Engage with clients via phone, email, and other platforms
  • Coordinate bookings and client arrangements efficiently
  • Research, compare, and confirm options based on client preferences and needs
  • Manage updates, modifications, and service-related requests promptly
  • Maintain organized and accurate client records and documentation
  • Participate in training sessions, team meetings, and professional development
What We Offer
  • 100% remote work environment
  • Flexible scheduling options
  • Structured training and ongoing mentorship
  • Incentive programs and performance-based perks
  • Supportive, team-oriented culture
Qualifications
  • Strong written and verbal communication skills
  • Customer-focused mindset with problem-solving abilities
  • Highly organized with attention to detail
  • Comfortable working independently in a remote environment
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years old
  • Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain
  • Professional-level English communication skills

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