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Client Benefit Specialist Jobs (NOW HIRING)

ssollc

Benefit Specialist

Madison, WI · Hybrid

$23.10/hr

Benefit Specialist (2 Openings) Location: Wisconsin (Hybrid - local candidates only) Schedule: 40 ... June 29, 2026 Summary Our client administers retirement, insurance, and benefit programs for over ...

Nextep

Benefit Plan Specialist

Norman, OK

Act as backup to Strategic Benefit Specialist for prospective and current client strategic benefit conversations. * Qualify proposed and current Nextep clients for master medical plan. After ...

Nextep

Benefit Plan Specialist

Norman, OK · On-site

Act as backup to Strategic Benefit Specialist for prospective and current client strategic benefit conversations. * Qualify proposed and current Nextep clients for master medical plan. After ...

Valeris

Benefit Specialist

Jeffersonville, IN · On-site

$18 - $20/hr

A typical day in this role will include providing in-depth knowledge of our client programs by ... The Benefits Specialist works in a dynamic and compassionate customer service role providing ...

A3i Inc

Benefit Specialist

Lake Mary, FL · Remote

$20 - $23/hr

Position Overview The Benefit Specialist is responsible for obtaining benefit coverage information ... by the client. - Provides CPT and HCPCS coding support to physicians, as required. - Maintains ...

A3i Inc

Benefit Specialist

Lake Mary, FL · Remote

$20 - $23/hr

Position Overview The Benefit Specialist is responsible for obtaining benefit coverage information ... by the client. - Provides CPT and HCPCS coding support to physicians, as required. - Maintains ...

Labor First

Benefit Specialist

Mount Laurel, NJ · On-site

$21.50 - $23.50/hr

We deliver high-touch solutions that drive value while preserving benefits. RetireeFirst, a ... Reports to the Client Service Managers and the Client Service Director to assist with team ...

Labor First

Benefit Specialist

Scottsdale, AZ · On-site

$21.50 - $23.50/hr

We deliver high-touch solutions that drive value while preserving benefits. RetireeFirst, a ... Reports to the Client Service Managers and the Client Service Director to assist with team ...

SIDECAR HR, LLC

Client Benefits Specialist

Orlando, FL · On-site

$20 - $28/hr

Currently, we are in search of Benefits Specialist to join our team. The Culture This is your ... Process benefit enrollments, changes and terminations for client-specific and Master benefit plans ...

SIDECAR HR, LLC

Client Benefits Specialist

Orlando, FL

$20 - $28/hr

Currently, we are in search of Benefits Specialist to join our team. The Culture This is your ... Process benefit enrollments, changes and terminations for client-specific and Master benefit plans ...

Fetch Staffing Solutions

Benefits Specialist

Atlanta, GA · On-site

$28 - $35/hr

Fetch Staffing Solutions is filling a Benefit Specialist position on a contract to hire basis for a large nonprofit client based in Midtown Atlanta. This is a hybrid position requiring 3 days/week in ...

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Client Benefit Specialist information

See salary details

$28.5K

$55.5K

$86.5K

How much do client benefit specialist jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client benefit specialist in the United States is $55,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What does a client benefit specialist do?

A Client Benefit Specialist is responsible for helping clients understand, enroll in, and manage their employee benefits, such as health insurance, retirement plans, and other perks. They act as a liaison between clients and insurance providers or benefits administrators, ensuring all questions are answered and issues are resolved efficiently. Their role often includes explaining plan options, assisting with claims, and staying updated on policy changes to provide accurate advice. Client Benefit Specialists are essential in helping clients maximize their benefits and navigate complex benefits systems.

What are some common challenges faced by client benefit specialists, and how can they be effectively managed?

Client Benefit Specialists often navigate complex benefits plans and must accurately communicate detailed information to clients. A common challenge is staying updated on changing regulations and plan options, which requires ongoing training and attention to detail. Additionally, managing a high volume of client inquiries while maintaining personalized service can be demanding. Building strong organizational skills and utilizing technology to track client interactions can help manage these challenges effectively, ensuring clients receive timely and accurate support.

What is the difference between Client Benefit Specialist vs Customer Service Representative?

AspectClient Benefit SpecialistCustomer Service Representative
CredentialsTypically requires knowledge of benefits programs, certifications in health or insurance fieldsUsually requires high school diploma or equivalent, customer service training
Work EnvironmentOffice settings, client meetings, benefits administrationCall centers, retail, or office customer support
Employer & IndustryInsurance companies, healthcare providers, employee benefits firmsRetail, telecommunications, service industries

The main difference is that a Client Benefit Specialist focuses on managing and explaining employee or client benefits, often requiring specialized knowledge and certifications. In contrast, a Customer Service Representative handles general customer inquiries and support, typically with less specialized training. Both roles are customer-focused but serve different industry needs and require different skill sets.

What are the key skills and qualifications needed to thrive as a client benefit specialist?

To thrive as a Client Benefit Specialist, you need a solid understanding of employee benefits administration, knowledge of relevant regulations, and experience with benefits enrollment processes, often supported by an associate's or bachelor's degree in a related field. Familiarity with HR information systems (HRIS), benefits management platforms, and proficiency in Microsoft Office Suite are commonly required. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust with clients and ensure accurate benefits administration. These skills are crucial for delivering excellent client support, maintaining compliance, and ensuring smooth benefits operations.
More about Client Benefit Specialist jobs
What cities are hiring for Client Benefit Specialist jobs? Cities with the most Client Benefit Specialist job openings:
What job categories do people searching Client Benefit Specialist jobs look for? The top searched job categories for Client Benefit Specialist jobs are:
Client Benefit Specialist jobs near you
Infographic showing various Client Benefit Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $55,465 per year, or $26.7 per hour.

Benefit Specialist

ssollc

Madison, WI • Hybrid

$23.10/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Benefit Specialist (2 Openings)Location: Wisconsin (Hybrid – local candidates only)
Schedule: 40 hours/week
Duration: 12+ months
Pay Rate: $23.10/hour
Anticipated Start Date: June 29, 2026
Summary

Our client administers retirement, insurance, and benefit programs for over 600,000 Wisconsin state and local government employees and retirees.

Position Overview

We are seeking detail-oriented and adaptable Benefit Specialists to support benefit administration and modernization initiatives. This role involves working with sensitive member data, interpreting complex benefit programs, and delivering clear, accurate information to a variety of audiences.

This position will initially focus on data research, validation, and remediation efforts tied to system modernization projects, with additional responsibilities supporting day-to-day benefit operations.

Work Arrangement
  • Hybrid schedule: minimum 2 days onsite per week
  • Remaining days remote based on workload and business needs
  • Must be a current Wisconsin resident
Key Responsibilities
  • Research, analyze, and update complex member benefit data
  • Support data conversion and remediation for system modernization efforts
  • Interpret and apply benefit program rules, policies, and regulations
  • Communicate complex information clearly via phone, email, and written correspondence
  • Process benefit transactions (Health, Life, Vision, Dental, Medicare, etc.) as needed
  • Collaborate cross-functionally with internal teams
  • Maintain confidentiality and accuracy when handling sensitive information
Required Qualifications
  • Strong attention to detail and accuracy
  • Ability to analyze large data sets and resolve discrepancies
  • Critical thinking and problem-solving skills
  • Ability to learn complex systems, policies, and processes quickly
  • Strong written and verbal communication skills
  • Experience working in collaborative, team-based environments
  • Ability to manage multiple priorities and deadlines
  • Customer service experience
  • Ability to handle confidential information appropriately
Preferred Attributes
  • Experience interpreting policies, statutes, or regulatory guidelines
  • Strong math and analytical skills
  • Experience with benefits administration or data-heavy roles
  • Comfortable working in a fast-paced, evolving environment
What We’re Looking For

We’re looking for motivated, reliable professionals who are eager to learn and contribute. The ideal candidate thrives in a dynamic environment, is flexible in supporting varying operational needs, and is committed to delivering high-quality work.

Benefits through SSO

At SSO, we invest in your health, financial security, and professional growth.

Benefits include:

  • Medical, vision, and dental insurance
  • 401(k) with discretionary employer match
  • Paid time off and holidays
  • Flexible spending accounts
  • Additional employee perks

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