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Client Benefit Specialist Jobs (NOW HIRING)

Act as backup to Strategic Benefit Specialist for prospective and current client strategic benefit conversations. * Qualify proposed and current Nextep clients for master medical plan. After ...

Act as backup to Strategic Benefit Specialist for prospective and current client strategic benefit conversations. * Qualify proposed and current Nextep clients for master medical plan. After ...

A typical day in this role will include providing in-depth knowledge of our client programs by ... The Benefits Specialist works in a dynamic and compassionate customer service role providing ...

Benefit Specialist

Lake Mary, FL · Remote

$20 - $23/hr

Position Overview The Benefit Specialist is responsible for obtaining benefit coverage information ... by the client. - Provides CPT and HCPCS coding support to physicians, as required. - Maintains ...

Benefit Specialist

Lake Mary, FL · Remote

$20 - $23/hr

Position Overview The Benefit Specialist is responsible for obtaining benefit coverage information ... by the client. - Provides CPT and HCPCS coding support to physicians, as required. - Maintains ...

Benefit Specialist

Scottsdale, AZ · On-site

$21.50 - $23.50/hr

We deliver high-touch solutions that drive value while preserving benefits. RetireeFirst, a ... Reports to the Client Service Managers and the Client Service Director to assist with team ...

Benefit Specialist

Mount Laurel, NJ · On-site

$21.50 - $23.50/hr

We deliver high-touch solutions that drive value while preserving benefits. RetireeFirst, a ... Reports to the Client Service Managers and the Client Service Director to assist with team ...

Currently, we are in search of Benefits Specialist to join our team. The Culture This is your ... Process benefit enrollments, changes and terminations for client-specific and Master benefit plans ...

Currently, we are in search of Benefits Specialist to join our team. The Culture This is your ... Process benefit enrollments, changes and terminations for client-specific and Master benefit plans ...

Benefits Specialist

Atlanta, GA · Hybrid

$28 - $35/hr

Fetch Staffing Solutions is filling a Benefit Specialist position on a contract to hire basis for a large nonprofit client based in Midtown Atlanta. This is a hybrid position requiring 3 days/week in ...

Benefits Specialist

Atlanta, GA · On-site

$28 - $35/hr

Fetch Staffing Solutions is filling a Benefit Specialist position on a contract to hire basis for a large nonprofit client based in Midtown Atlanta. This is a hybrid position requiring 3 days/week in ...

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Client Benefit Specialist information

See salary details

$28.5K

$55.5K

$86.5K

How much do client benefit specialist jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client benefit specialist in the United States is $55,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What does a client benefit specialist do?

A Client Benefit Specialist is responsible for helping clients understand, enroll in, and manage their employee benefits, such as health insurance, retirement plans, and other perks. They act as a liaison between clients and insurance providers or benefits administrators, ensuring all questions are answered and issues are resolved efficiently. Their role often includes explaining plan options, assisting with claims, and staying updated on policy changes to provide accurate advice. Client Benefit Specialists are essential in helping clients maximize their benefits and navigate complex benefits systems.

What are some common challenges faced by client benefit specialists, and how can they be effectively managed?

Client Benefit Specialists often navigate complex benefits plans and must accurately communicate detailed information to clients. A common challenge is staying updated on changing regulations and plan options, which requires ongoing training and attention to detail. Additionally, managing a high volume of client inquiries while maintaining personalized service can be demanding. Building strong organizational skills and utilizing technology to track client interactions can help manage these challenges effectively, ensuring clients receive timely and accurate support.

What is the difference between Client Benefit Specialist vs Customer Service Representative?

AspectClient Benefit SpecialistCustomer Service Representative
CredentialsTypically requires knowledge of benefits programs, certifications in health or insurance fieldsUsually requires high school diploma or equivalent, customer service training
Work EnvironmentOffice settings, client meetings, benefits administrationCall centers, retail, or office customer support
Employer & IndustryInsurance companies, healthcare providers, employee benefits firmsRetail, telecommunications, service industries

The main difference is that a Client Benefit Specialist focuses on managing and explaining employee or client benefits, often requiring specialized knowledge and certifications. In contrast, a Customer Service Representative handles general customer inquiries and support, typically with less specialized training. Both roles are customer-focused but serve different industry needs and require different skill sets.

What are the key skills and qualifications needed to thrive as a client benefit specialist?

To thrive as a Client Benefit Specialist, you need a solid understanding of employee benefits administration, knowledge of relevant regulations, and experience with benefits enrollment processes, often supported by an associate's or bachelor's degree in a related field. Familiarity with HR information systems (HRIS), benefits management platforms, and proficiency in Microsoft Office Suite are commonly required. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust with clients and ensure accurate benefits administration. These skills are crucial for delivering excellent client support, maintaining compliance, and ensuring smooth benefits operations.
More about Client Benefit Specialist jobs

What cities are hiring for Client Benefit Specialist jobs?

Cities with the most Client Benefit Specialist job openings:

What job categories do people searching Client Benefit Specialist jobs look for?

The top searched job categories for Client Benefit Specialist jobs are:

Infographic showing various Client Benefit Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $55,465 per year, or $26.7 per hour.

Benefit Plan Specialist

Nextep

Norman, OK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago


Job description

Contributes to Nextep's benefit plan performance by performing plan analysis, making pricing recommendations during underwriting and providing strategic benefit solutions to prospects and existing clients. Coordinates and assists with the administration, underwriting, and regulatory compliance practices related to Nextep's benefit product offerings.
Responsibilities
  • Serve as subject matter expert for Nextep's Benefit Plan offerings. Act as backup to Strategic Benefit Specialist for prospective and current client strategic benefit conversations.
  • Qualify proposed and current Nextep clients for master medical plan. After reviewing prospect and/or existing client benefit offerings, recommends comparable plans and pricing in the underwriting phase. Responsible for adjusting rate band within program guidelines and issuing final pricing
  • Responsible for assisting with the review of benefit plan performance, membership, participation, enrollment waivers, and compliance within Nextep's benefit offerings. Utilize internal software to perform and assist with client level plan audits and reporting
  • Participate and recommend benefits plan design, administration, and regulatory compliance practices; Collaborate with management to design, implement, and optimize comprehensive medical, dental, vision, life insurance plans, and other voluntary options.
  • Assist with the review of internal and external benefit communications and notifications as well as tools that market, enhance understanding, and invite employees to enroll in plans

Requirements
Education:
  • High School Diploma or equivalent required. Bachelor's degree from a four year college or university preferred

Experience:
  • Three or more years progressive benefits experience; or equivalent combination of education and experience
  • Direct work experience with benefit design, analysis & administration, with multi-state and 2,000+ employee benefits eligible population
  • Demonstrates general knowledge of HRIS Payroll Systems, proficiency in Microsoft Excel
  • Experience in administration, compliance and regulatory aspects of health insurance

Certifications/Licenses
  • Health and life insurance license is preferred
  • Certified Benefits Professional (CBP and/or GBA, RPA) certification is preferred

Required Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
About benefits:
  • 100% paid health, vision, and dental insurance for employees
  • Up to 12 weeks of paid parental leave
  • 401(k) matching
  • Employer paid telehealth services, including mental health resources

About us:
Nextep has four values that you'll find in our employees and our clients: people, transparency, entrepreneurial spirit, and celebrating success. Our people are the core of our business, so we believe in lifting them up, celebrating their accomplishments, and hiring great coworkers for them.
We are a Professional Employer Organization (PEO), we work hand-in-hand with small and mid-sized companies to provide HR services including payroll, benefits, human resources, risk & compliance, and more. Last but not least, Nextep is a certified Great Place To Work!