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Client Engagement Coordinator Jobs (NOW HIRING)

USClaims

Client Engagement Coordinator

Boca Raton, FL

$17 - $22.25/hr

We are currently hiring a Client Engagement Coordinator to join our team, reporting directly to our Market President. The Client Engagement Coordinator will be responsible for initiating timely ...

IMEG Corp

Client Engagement Coordinator

Boston, MA

The Client Engagement Coordinator is a team-based role focused on supporting local Client Executives and project teams in strengthening existing client relationships and ensuring effective local ...

IMEG

Client Engagement Coordinator

Boston, MA

The Client Engagement Coordinator is a team-based role focused on supporting local Client Executives and project teams in strengthening existing client relationships and ensuring effective local ...

Nexora Talent

Client Engagement Coordinator

Phoenix, AZ · On-site

We are seeking a motivated and detail-oriented Client Experience Coordinator to support client engagement and contribute to overall customer satisfaction initiatives. This role combines elements of ...

IMEG

Client Engagement Coordinator

Boston, MA · On-site

The Client Engagement Coordinator is a team-based role focused on supporting local Client Executives and project teams in strengthening existing client relationships and ensuring effective local ...

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How much do client engagement coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for client engagement coordinator in the United States is $25.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Engagement Coordinator, and why are they important?

To thrive as a Client Engagement Coordinator, strong organizational skills, attention to detail, and experience in customer service or account management are essential, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis platforms is typically required. Exceptional communication, problem-solving, and relationship-building abilities help individuals excel in this role. These skills ensure effective client interactions, streamlined processes, and high client satisfaction, which are crucial for maintaining and growing business relationships.

What are some common challenges faced by Client Engagement Coordinators, and how can these be managed effectively?

Client Engagement Coordinators often juggle multiple client accounts and requests simultaneously, which can lead to challenges in prioritization and time management. Maintaining clear communication and building strong relationships with clients while balancing internal stakeholder expectations is essential. Effective use of CRM tools, proactive follow-up, and setting clear boundaries around deliverables and timelines can help manage these challenges. Additionally, being adaptable and solution-oriented allows coordinators to address client concerns promptly and foster long-term satisfaction.

What does a Client Engagement Coordinator do?

A Client Engagement Coordinator is responsible for fostering positive relationships between a company and its clients. They handle communication, coordinate meetings or events, and ensure client needs are met in a timely manner. Their role often involves managing client feedback, resolving issues, and supporting the sales or account management teams to enhance client satisfaction and loyalty. This position is crucial for maintaining long-term business partnerships and ensuring clients have a positive experience with the company.

What is the difference between Client Engagement Coordinator vs Customer Service Representative?

AspectClient Engagement CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, client meetings, project coordinationCall centers, retail, or online support platforms
Employer & Industry UsageMarketing agencies, corporate firms, service providersRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client relationship management and engagement strategiesCustomer support, issue resolution, service inquiries

The main difference is that a Client Engagement Coordinator focuses on building and maintaining long-term client relationships through strategic engagement, often involving project management and personalized communication. In contrast, a Customer Service Representative primarily handles immediate customer inquiries and resolves issues to ensure satisfaction. Both roles require strong communication skills but serve different functions within the customer or client lifecycle.

More about Client Engagement Coordinator jobs
What cities are hiring for Client Engagement Coordinator jobs? Cities with the most Client Engagement Coordinator job openings:
What are the most commonly searched types of Client Engagement jobs? The most popular types of Client Engagement jobs are:
What states have the most Client Engagement Coordinator jobs? States with the most job openings for Client Engagement Coordinator jobs include:
What job categories do people searching Client Engagement Coordinator jobs look for? The top searched job categories for Client Engagement Coordinator jobs are:
Client Engagement Coordinator jobs near you
Infographic showing various Client Engagement Coordinator job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 63% Full Time, 22% Part Time, 1% Temporary, and 11% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $52,546 per year, or $25.3 per hour.
Client Engagement Coordinator

Client Engagement Coordinator

USClaims

Boca Raton, FL

Other

Posted 29 days ago

Job description

Client Engagement Coordinator

US Claims is a leading provider of advances to personal injury victims and their families. US Claims' mission is to provide much-needed liquidity to an underserved market, providing financial means for victims to pursue a fair settlement. We have built an organization driven by excellence, and we are looking for people who are excited by the opportunity to join us! Offering an innovative environment guided by outstanding leadership, it is a perfect platform to demonstrate your talent and build your career. Energized by the challenges and rewards ahead, we are a passionate team that will continue working on the exponential growth of our business. We are currently hiring a Client Engagement Coordinator to join our team, reporting directly to our Market President.

The Client Engagement Coordinator will be responsible for initiating timely contact and delivering excellent customer service through fast and accurate processing of client information. Specifically, they will focus on leads driven by US Claims' web marketing efforts. Through communication and coordination, the Client Engagement Coordinator will work with other members of the sales team to improve the web lead conversion rate.

Responsibilities and Duties:

  • First point of customer contact for gathering information needed on inquiries after online applications are submitted
  • Builds and maintains business relationships with clients by providing prompt and accurate service to promote customer satisfaction
  • Enter clear and concise updates to the related CRM leads and activity
  • Research and obtain additional information needed to assist internal Sales Team members in sending a lead through to Underwriting, as needed
  • Deliver unparalleled value, excellent service and provide a positive client experience
  • Timely follow-up with both the internal Sales Team and the customer through the entire life cycle of their request

Education, Skill & Experience Requirements:

  • Bachelor's degree in a related field preferred
  • Outstanding written and oral communication skills
  • Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
  • Ability to manage multiple client situations, needs, and inquiries
  • Need to be able to build and maintain good cross-enterprise working relationships
  • Experience working in personal injury or paralegal work is a plus
  • Comfortable handling high-volume workloads and a fast-paced environment

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