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Client Engagement Associate Jobs (NOW HIRING)

MSIGHTS

Client Engagement Associate

Charlotte, NC

Client Engagement Associate The Client Engagement Associate (CEA) is a client facing role that provides expertise and daily support on the MSIGHTS Platform. A CEAs needs to think like a marketer to ...

MSIGHTS

Client Engagement Associate

Charlotte, NC · On-site

Position Overview The Client Engagement Associate (CEA) a client facing role that provides expertise and daily support on the MSIGHTS Platform. A CEAs needs to think like a marketer to provide the ...

MSIGHTS

Client Engagement Associate

Charlotte, NC · On-site

Position Overview The Client Engagement Associate (CEA) a client facing role that provides expertise and daily support on the MSIGHTS Platform. A CEAs needs to think like a marketer to provide the ...

Valitana LLC

Client Engagement Associate

Stamford, CT · On-site

$85K - $105K/yr

Position Overview Valitana is seeking a Client Engagement Associate to build and maintain strong relationships with our clients, ensuring they continuously derive value from Valitana's platforms.

Valitana LLC

Client Engagement Associate

Stamford, CT · On-site

$85K - $105K/yr

Position Overview Valitana is seeking a Client Engagement Associate to build and maintain strong relationships with our clients, ensuring they continuously derive value from Valitana's platforms.

VALITANA

Client Engagement Associate

Stamford, CT · On-site +1

$85K - $105K/yr

Position Overview Valitana is seeking a Client Engagement Associate to build and maintain strong relationships with our clients, ensuring they continuously derive value from Valitana's platforms.

Advocate

Client Engagement Associate

Orlando, FL · Remote

Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications * Proven experience in a high-volume outreach, sales, or customer engagement ...

Advocate

Client Engagement Associate

Orlando, FL · On-site +1

Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications * Proven experience in a high-volume outreach, sales, or customer engagement ...

FastSigns

Client Engagement Associate

Lorton, VA

$15 - $22/hr

Client Communication - Respond to inquiries, follow up on estimates, and coordinate order pickups. * Scheduling - Assist with booking client meetings and follow-ups. * Sales & Ops Support - Help with ...

FastSigns

Client Engagement Associate

Lorton, VA · On-site

$15 - $22/hr

Client Communication - Respond to inquiries, follow up on estimates, and coordinate order pickups. * Scheduling - Assist with booking client meetings and follow-ups. * Sales & Ops Support - Help with ...

Go-Staff, Inc

Be Seen First

Client Engagement Associate - Anaheim

Anaheim, CA · On-site

$70.30K/yr

Manage client accounts and ensure long-term satisfaction * Stay organized and actively build your own pipeline * Represent the company with professionalism, energy, and confidence What We're Looking ...

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How much do client engagement associate jobs pay per year?

As of May 31, 2026, the average yearly pay for client engagement associate in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Engagement Associate, and why are they important?

To thrive as a Client Engagement Associate, you need strong communication, relationship-building, and problem-solving skills, typically supported by a bachelor's degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and customer analytics platforms is often important. Exceptional interpersonal skills, adaptability, and a proactive attitude help you stand out in client interactions. These competencies are crucial for fostering client satisfaction, building long-term partnerships, and driving business growth.

What are some common challenges a Client Engagement Associate may face when managing multiple client accounts?

Client Engagement Associates often juggle several client accounts simultaneously, which can present challenges such as prioritizing tasks, maintaining clear communication, and ensuring timely follow-ups. Balancing client expectations while meeting internal deadlines requires strong organizational skills and adaptability. It's important to develop effective time management strategies and leverage CRM tools to stay organized and responsive. Additionally, proactively addressing client concerns can help build trust and foster long-term relationships.

What is a Client Engagement Associate?

A Client Engagement Associate is a professional responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They act as the primary point of contact, addressing client needs, resolving concerns, and supporting account management activities. Their role often includes onboarding new clients, providing updates on products or services, and coordinating with internal teams to deliver exceptional client experiences.

What is the difference between Client Engagement Associate vs Customer Service Representative?

AspectClient Engagement AssociateCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support platforms
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on building long-term client relationships and engagement strategiesPrimarily addresses customer inquiries and resolves issues

The main difference is that a Client Engagement Associate concentrates on fostering ongoing relationships and strategic engagement with clients, often in a professional or corporate setting. In contrast, a Customer Service Representative handles immediate customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but serve different purposes within their industries.

What cities are hiring for Client Engagement Associate jobs? Cities with the most Client Engagement Associate job openings:
What are the most commonly searched types of Client Engagement jobs? The most popular types of Client Engagement jobs are:
What states have the most Client Engagement Associate jobs? States with the most job openings for Client Engagement Associate jobs include:
Client Engagement Associate jobs near you
Infographic showing various Client Engagement Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 71% Full Time, 23% Part Time, 2% Temporary, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $46,962 per year, or $22.6 per hour.
Client Engagement Associate

Client Engagement Associate

MSIGHTS

Charlotte, NC

Other

Posted 28 days ago

Job description

Client Engagement Associate

The Client Engagement Associate (CEA) is a client facing role that provides expertise and daily support on the MSIGHTS Platform. A CEAs needs to think like a marketer to provide the best reporting and data quality possible. A typical day for a CEA includes monitoring of day-to-day MSIGHTS Platform operations and usage, data QA, client training and support on the Platform, coordination with the technology team to meet deliverables, manage client projects, and resolve data issues. The Client Engagement Associate is data-driven and eager to learn.

Responsibilities
  • Develop a complete understanding of the MSIGHTS Platform and data relationships in order to assist users with troubleshooting and gaining maximum value from the Platform.
  • Provide support, training and daily operations for client users and their vendor partners.
  • Perform ad hoc data analysis, research, and QA as required to ensure data integrity and resolve existing or potential data issues.
  • Identify value-added processes and areas of improvement based on client feedback and translate those into actionable steps for development and implementation.
  • Proactively communicate with users through email and cloud-based conferencing to cultivate value-based relationships with clients and other stakeholders.
  • Support Senior Client Engagement team members and key client contacts with weekly status meetings, resource development, and ad hoc requests.
  • Create and maintain documentation of reporting data logic and all new developments in the Platform and user accounts.
Qualifications
  • Must be a self-starter and willing to take the initiative to learn how our application is designed and used by our clients. Must be able to think like a client system user. Key to this qualification is being able to effectively support and train users in everything MSIGHTS has to offer and anticipate future needs.
  • Ability to learn data relationships and hierarchies quickly for client implementation.
  • Strong communications skills — both written and verbal — and the ability to work well with an internal team.
  • Must be detail oriented, committed to quality, and client-focused, all while being flexible and entrepreneurial in a fast-paced international work environment.
  • Exceptional project management, analytical and problem-solving skills, and experience applying these skills to resolve application design considerations and client business issues.
  • Strong working knowledge of MS Excel is essential. An ability to quickly learn software programs is a major plus.
  • Bachelor's Degree or equivalent.

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