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Client Engagement Associate information

See Oklahoma salary details

$21.2K

$43.4K

$66.9K

How much do client engagement associate jobs pay per year?

As of Jul 19, 2026, the average yearly pay for client engagement associate in Oklahoma is $43,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $51,200.00 per year, depending on experience, location, and employer.

What are some common challenges a Client Engagement Associate may face when managing multiple client accounts?

Client Engagement Associates often juggle several client accounts simultaneously, which can present challenges such as prioritizing tasks, maintaining clear communication, and ensuring timely follow-ups. Balancing client expectations while meeting internal deadlines requires strong organizational skills and adaptability. It's important to develop effective time management strategies and leverage CRM tools to stay organized and responsive. Additionally, proactively addressing client concerns can help build trust and foster long-term relationships.

What does a client engagement associate do?

A client engagement associate is responsible for building and maintaining relationships with clients to ensure their needs are met and satisfaction is achieved. They often handle communication, coordinate services, and support client retention efforts, using tools like CRM software. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Client Engagement Associate, and why are they important?

To thrive as a Client Engagement Associate, you need strong communication, relationship-building, and problem-solving skills, typically supported by a bachelor's degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and customer analytics platforms is often important. Exceptional interpersonal skills, adaptability, and a proactive attitude help you stand out in client interactions. These competencies are crucial for fostering client satisfaction, building long-term partnerships, and driving business growth.

What is the difference between Client Engagement Associate vs Customer Service Representative?

AspectClient Engagement AssociateCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support platforms
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on building long-term client relationships and engagement strategiesPrimarily addresses customer inquiries and resolves issues

The main difference is that a Client Engagement Associate concentrates on fostering ongoing relationships and strategic engagement with clients, often in a professional or corporate setting. In contrast, a Customer Service Representative handles immediate customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but serve different purposes within their industries.

What jobs pay 4000 a week without a degree?

A Client Engagement Associate typically earns less than $4,000 weekly, but high-commission sales roles such as real estate agents, financial advisors, or certain insurance agents can reach or exceed that amount without requiring a degree. Success in these roles depends on skills, experience, and sales performance, often involving strong communication and client management abilities.

What does an engagement associate do?

An engagement associate is responsible for building and maintaining relationships with clients or customers, often by providing support, addressing inquiries, and ensuring satisfaction. They may use communication tools like email or CRM software and typically require strong interpersonal and organizational skills. Their role helps improve client retention and supports overall business growth.

What is a Client Engagement Associate?

A Client Engagement Associate is a professional responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They act as the primary point of contact, addressing client needs, resolving concerns, and supporting account management activities. Their role often includes onboarding new clients, providing updates on products or services, and coordinating with internal teams to deliver exceptional client experiences.

Is a CSA job stressful?

A Client Engagement Associate role can be stressful due to managing client expectations, handling multiple tasks, and meeting performance targets. Strong communication skills and time management are important to handle the workload effectively, but stress levels vary depending on the work environment and individual resilience.
What cities in Oklahoma are hiring for Client Engagement Associate jobs? Cities in Oklahoma with the most Client Engagement Associate job openings:
Client Engagement Associate jobs near you
Infographic showing various Client Engagement Associate job openings in Oklahoma as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,362 per year, or $20.8 per hour.
Client Engagement Specialist

Client Engagement Specialist

180 Medical

Oklahoma City, OK

Full-time

Posted 2 days ago

Job description

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com


 

About the role:

The me+ CARE position is a key driver for fostering interest, generating sales, and providing support for Convatec products and services through direct dialogue with customers. As an integral member of the me+ team, the specialist will strive to achieve and exceed sales and support objectives by engaging consumers through phone and digital campaigns, leads, product sampling, and support calls based on the identification of consumers' needs. This role involves engaging customers in conversations to improve their quality of life by providing impactful solutions and supporting Convatec's best-in-class product portfolio. The specialist will also share consumer insights and innovative ideas with peers, managers, and the consumer marketing team.

Key Responsibilities:

  • Consumer Engagement and Sales:
    Execute a high volume of outbound and inbound calls to follow up on consumer samples and other leads generated by specific campaigns. Foster interest in Convatec products through dialogue with patients, effectively identifying customer needs and presenting tailored information.

  • Support Services:
    Provide solutions that will positively impact consumers and support Convatec's portfolio of products and services. Handle inbound and outbound phone calls regarding product and customer service issues. Collaborate with additional me+ resources to ensure a thorough consultative experience.

  • Performance Targets:
    Plan and prioritize time and sales/support activities to maximize opportunities to achieve revenue goals. Meet and exceed monthly efficiency, activity, and sales targets/goals.

  • Customer Experience:
    Provide a positive customer experience, life-improving advice, and solutions using a structured approach with the goal of capturing sales. Ensure all customer interactions comply with established guidelines and regulations.

  • Product Knowledge:
    Develop a deep understanding of Convatec's product range and competitive market dynamics to provide accurate information and support.

  • Feedback and Insights:
    Provide campaign feedback and consumer insights to the marketing team.

  • Data Management:
    Effectively operate computer-based contact and database management programs, accurately completing customer profiles, relevant post-call notes, sample activities, literature fulfillment requests, and possible follow-up steps.

  • Team Collaboration:
    Participate in team development activities, including receiving coaching and training with colleagues regularly. Convey a positive and professional phone image.

Additional Duties:

  • Support the Team Supervisor on miscellaneous projects and perform other duties as assigned.


 

Skills & Experience:

Required:

  • Proven track record of call center experience and/or sales from tele-sales and/or indirect sales activities.

  • Experience working structured and efficiently with inbound/outbound campaigns.

  • Demonstrated ability and willingness to try new processes introduced by team Manager/Supervisor and provide feedback

  • Proven ability to conduct structured conversations, troubleshoot, and provide consumer-focused solutions.

  • Excellent verbal and written communication skills.

  • Excellent phone etiquette.

  • Competitive drive for sales achievement, with an understanding of the importance of 'caring while selling' in the healthcare industry.

  • Must exhibit exceptional patience and empathy to effectively address consumer needs and concerns.

  • Strong ability to provide clear, concise processes and procedures along with step-by-step direction and advice.

  • Strong listening skills and ability to use effective questioning and probing that will lead to a successful resolution, sale, and an overall exceptional customer experience.

  • Results-oriented and outgoing in character with a natural skill in building rapport and engaging in conversations that lead to results.

  • Ability and willingness to precisely follow instructions and guidelines provided.

  • Strong level of compassion and empathy for ostomy end consumers.

  • Strong team player.

Preferred (not required):

  • Associates or Bachelor's degree

  • Bilingual in English/Spanish.

  • Sales experience.

  • Previous experience in healthcare or customer service.

Qualifications/Education:

Required:

  • High School Diploma/GED required

  • 1+ years of sales/customer service experience

Ready to join us?
At Convatec, we're pioneering trusted medical solutions to improve the lives we touch. If you're ready to make a real impact, apply today and help us bring our Forever Caring promise to life.
#LI-Remote
#LI-JF


 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

About Convatec


Pioneering trusted medical solutions to improve the lives we touch:


Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.


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