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Client Engagement Associate Jobs in Texas (NOW HIRING)

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Training with other associates on Conference Readiness (based on TMC systems) * Support Business Units (answering and directing calls, managing supplies, creating/mailing of materials, submitting ...

... engagement of products that are used by large client teams. What you will do: Build, develop and ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...

... engagement of products that are used by large client teams. What you will do: • Build, develop ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...

As a Client Retention Associate , you will gain a strong foundation in specific industries and tax ... You will participate in client engagement discussions and learn about a wide variety of industries ...

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and ...

Client Service Associate

Houston, TX · On-site

$49K - $54K/yr

Company Description Catch Vibe Voice is a forward-thinking communications and client-engagement ... We are seeking a motivated and detail-oriented Client Service Associate to join our team in Houston ...

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... Leverageinsights & metrics to drive continuous client engagement, satisfaction, retention and ...

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Client Engagement Associate information

See Texas salary details

$21.4K

$43.8K

$67.5K

How much do client engagement associate jobs pay per year?

As of Jul 19, 2026, the average yearly pay for client engagement associate in Texas is $43,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $51,700.00 per year, depending on experience, location, and employer.

What are some common challenges a Client Engagement Associate may face when managing multiple client accounts?

Client Engagement Associates often juggle several client accounts simultaneously, which can present challenges such as prioritizing tasks, maintaining clear communication, and ensuring timely follow-ups. Balancing client expectations while meeting internal deadlines requires strong organizational skills and adaptability. It's important to develop effective time management strategies and leverage CRM tools to stay organized and responsive. Additionally, proactively addressing client concerns can help build trust and foster long-term relationships.

What does a client engagement associate do?

A client engagement associate is responsible for building and maintaining relationships with clients to ensure their needs are met and satisfaction is achieved. They often handle communication, coordinate services, and support client retention efforts, using tools like CRM software. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Client Engagement Associate, and why are they important?

To thrive as a Client Engagement Associate, you need strong communication, relationship-building, and problem-solving skills, typically supported by a bachelor's degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and customer analytics platforms is often important. Exceptional interpersonal skills, adaptability, and a proactive attitude help you stand out in client interactions. These competencies are crucial for fostering client satisfaction, building long-term partnerships, and driving business growth.

What is the difference between Client Engagement Associate vs Customer Service Representative?

AspectClient Engagement AssociateCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support platforms
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on building long-term client relationships and engagement strategiesPrimarily addresses customer inquiries and resolves issues

The main difference is that a Client Engagement Associate concentrates on fostering ongoing relationships and strategic engagement with clients, often in a professional or corporate setting. In contrast, a Customer Service Representative handles immediate customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but serve different purposes within their industries.

What jobs pay 4000 a week without a degree?

A Client Engagement Associate typically earns less than $4,000 weekly, but high-commission sales roles such as real estate agents, financial advisors, or certain insurance agents can reach or exceed that amount without requiring a degree. Success in these roles depends on skills, experience, and sales performance, often involving strong communication and client management abilities.

What does an engagement associate do?

An engagement associate is responsible for building and maintaining relationships with clients or customers, often by providing support, addressing inquiries, and ensuring satisfaction. They may use communication tools like email or CRM software and typically require strong interpersonal and organizational skills. Their role helps improve client retention and supports overall business growth.

What is a Client Engagement Associate?

A Client Engagement Associate is a professional responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They act as the primary point of contact, addressing client needs, resolving concerns, and supporting account management activities. Their role often includes onboarding new clients, providing updates on products or services, and coordinating with internal teams to deliver exceptional client experiences.

Is a CSA job stressful?

A Client Engagement Associate role can be stressful due to managing client expectations, handling multiple tasks, and meeting performance targets. Strong communication skills and time management are important to handle the workload effectively, but stress levels vary depending on the work environment and individual resilience.
What are the most commonly searched types of Client Engagement jobs in Texas? The most popular types of Client Engagement jobs in Texas are:
What cities in Texas are hiring for Client Engagement Associate jobs? Cities in Texas with the most Client Engagement Associate job openings:
Infographic showing various Client Engagement Associate job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,752 per year, or $21 per hour.
Client Engagement Coordinator

Client Engagement Coordinator

Smart City Locating

Dallas, TX • On-site, Remote

Full-time

Re-posted 5 days ago


Job description

Do you text faster than you talk? Are you the first friend to respond in a group chat? Are you obsessed with social media and follow all your favorite brands? Do you thrive in a position where you can measure your success? If you answered yes, keep reading.
We're searching for a fun, go-getter who thrives in a fast-paced environment, gets shit done, and is obsessed with the details--nothing gets past you! The ideal candidate will be the behind-the-scenes voice of our social media channels (plus other platforms), and you'll see EVERY interaction as an opportunity to turn someone into a customer or, at the very least, a promoter of Smart City.
About the role:
The mission of the Client Engagement Coordinator is to create a badass first impression and foster a fun, relevant brand personality through every interaction (think comments, DMs, texts, calls) while creating an out-of-this-world customer experience! You'll take ownership of managing communications for internal and external inquiries over social media and other channels while being in charge of the entire lead distribution process!
You might be a good fit if:
  • You're outgoing and personable.
  • You're the type of person with unparalleled accuracy, efficiency, and organization... aka next-level multitasking skills.
  • You respond to texts and emails faster than anyone else.
  • You have amazing grammar and spelling skills.
  • You have great problem-solving abilities and a creative make-it-happen spirit.
  • You're a self-starter with the ability to accomplish goals with little supervision.
  • You're ambitious and eager to learn and improve upon your own skills.
Job Scope:
Platform and Community Management:
  • Create an out-of-this-world first impression by answering texts, calls, and social media DM's quickly, while staying on brand.
  • Responsible for all customer communications and issues from initial contact until resolution, and communicating with agents & management about problems that arise.
  • Respond to all comments, creating an engaging brand on social media that people want to interact with.
  • Ensure that every person you come in contact with has a great experience with Smart City. Creating a new customer or promoter with every touch point.

Operations:
  • Monitor and manage all platforms for your designated Market(s).
  • Execute community management efforts, ensuring the first impression aligns with brand standards.
  • Qualify all inbound leads according to company guidelines.
  • Uphold departmental lead goals and maintain Smart City's high standards for quality conversations.
  • Actively aim to convert a lead to any SC3 company (Locating, Concierge, Realty).
  • Ensure that response times meet or exceed company standards.
  • Uphold our core values.
  • Ensure the accuracy of all information; the details matter.
  • Solve client problems effectively, always putting the customer first.
  • Act as a liaison between agents, customers, and the Concierge team.
  • Responsible for the efficiency and accuracy of the lead distribution process from the moment a client contacts us to the time they're in contact with an agent.
  • Monitor lead nurturing efforts.
  • Become an encyclopedia of Smart City: WHO we are, WHAT we do, HOW/WHY we do it.
  • Work cross-departmentally & with leadership to identify any issues and collaborate to find potential solutions.
  • Communicate efficiently and effectively through multiple channels.
  • Utilize our custom CRM and other technologies efficiently and effectively.
  • All other duties as assigned.

Supervisory Responsibilities
  • None

Required Education and Experience:
  • High School Diploma or equivalent required
  • Associate's Degree recommended
  • 2+ years of experience in a customer experience, social media, or marketing role preferred
  • Experience handling inbound client communications is preferred
  • Experience in client relations

Required Skills / Abilities:
  • Proficient in Google G Suite
  • Proficient with CRM tools
  • Proficient with Apple products
  • Proficient with all social media platforms (Bonus if you're familiar with Sprout Social)
  • Proficient in phone etiquette (Bonus if you're familiar with OpenPhone)
  • Critical thinking abilities
  • Extreme time management and organizational skills
  • Highly detail-oriented
  • Strong communication skills, both written and verbal

Physical Requirements:
  • Remote role
  • Located in DFW (preferred)
  • Assures that safety regulations are followed at all times.
  • Adherence to compliance measures implemented by governing bodies, such as but not limited to OSHA & the CDC. Follows policies and procedures, including infection control, universal precautions, and exposure control plans when performing daily tasks.
  • Reports hazardous conditions, accidents, and incidents to the immediate supervisor.
  • Must be able to lift up to 25 lbs.
  • Requires standing, walking, bending, kneeling, stooping, and crouching.

Expected Hours of Work:
  • Typical CX operating hours: 8am - 8pm Monday - Sunday. Shifts will be assigned by CX Manager monthly and can change with notice.

Travel:
  • Minimal travel may be required for scheduled shifts, business functions, team training, and cultural events.

We Take Equality Seriously: Smart City is proud to be an equal opportunity workplace and does not discriminate based on race, religious creed, color, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, gender, age, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law, in connection with any aspect of employment at Smart City Locating.