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Client Engagement Manager Jobs in Texas (NOW HIRING)

Archer Systems

Client Engagement Manager

Austin, TX · On-site

Project Management Oversee the end-to-end process of client engagement, ensuring all service commitments and contractual obligations are fulfilled. Take full ownership of the client experience ...

ARCHER Systems, LLC

Client Engagement Manager

Austin, TX · On-site

$85 - $130/hr

Project Management Oversee the end-to-end process of client engagement, ensuring all service commitments and contractual obligations are fulfilled. Take full ownership of the client experience ...

Acosta

Client Engagement Manager

Lewisville, TX · On-site

The Client Engagement Manager (CEM) is responsible for the negotiation, creation, approval, and the implementation of national projects. These responsibilities include business development, project ...

Acosta

Client Engagement Manager - CPG

Lewisville, TX · On-site

$61K - $76K/yr

The Client Engagement Manager (CEM) is responsible for the negotiation, creation, approval, and the implementation of national projects. These responsibilities include business development, project ...

Standish Management

Engagement Manager

Dallas, TX · On-site

The Engagement Manager at Standish is responsible for managing and leading all client engagements. In conjunction with the Engagement Director, the Engagement Manager is responsible for supervising ...

INSPYR Solutions

Engagement Manager

Austin, TX · On-site

Engagement Manager / Client Partner - INSPYR Solutions Professional Services INSPYR Professional Services partners with its current / prospective clients to deliver their most strategic initiatives ...

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Client Engagement Manager information

See Texas salary details

$32.1K

$91.4K

$158.4K

How much do client engagement manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client engagement manager in Texas is $91,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $114,600.00 per year, depending on experience, location, and employer.

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What are the most commonly searched types of Client Engagement jobs in Texas?

The most popular types of Client Engagement jobs in Texas are:

What are popular job titles related to Client Engagement Manager jobs in Texas?

For Client Engagement Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Client Engagement Manager jobs in Texas look for?

The top searched job categories for Client Engagement Manager jobs in Texas are:

What cities in Texas are hiring for Client Engagement Manager jobs?

Cities in Texas with the most Client Engagement Manager job openings:

Client Engagement Manager jobs near you
Infographic showing various Client Engagement Manager job openings in Texas as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $91,416 per year, or $44 per hour.

Client Engagement Manager

Archer Systems

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Key responsibilities

  • Build and nurture strong relationships with key client law firms, acting as their primary point of contact and advocate within ARCHER Systems.

  • Proactively manage client expectations, ensuring service delivery and satisfaction through clear communication and timely responses.

  • Oversee the end-to-end process of client engagement, ensuring all service commitments and contractual obligations are fulfilled.

Job description

Position Summary:
Are you a natural leader and relationship builder with the ability to manage complex client needs independently? ARCHER Systems, a leading technology-enabled legal services company, is seeking a highly motivated and self-directed Client Engagement Manager to join our team. In this dynamic role, you will be responsible for building and maintaining strong relationships with key client law firms, advocating for clients within the organization, and driving client satisfaction through proactive problem-solving and strategic oversight. Additionally, you'll be responsible for securing new business and identifying upselling opportunities. The ideal candidate will have an in-depth understanding of operational functions within a business and a track record of managing client expectations, resolving escalations, identifying operational gaps, and recommending solutions autonomously.
Location: Austin, TX
Key Responsibilities:
  • Client Relationship Management
    Build and nurture strong, lasting relationships with key stakeholders at client law firms, acting as their primary point of contact and advocate within ARCHER Systems.
  • Client Retention & Satisfaction
    Proactively manage client expectations, ensuring exceptional service delivery and satisfaction through clear communication and timely responses.
  • Problem Solving & Escalation Management
    Anticipate potential issues before they escalate. Use strong analytical and problem-solving skills to propose actionable solutions that align with both client needs and organizational goals.
  • Cross-functional Collaboration
    Direct internal teams (sales, operations, leadership) to address client needs and resolve operational bottlenecks. Ensure smooth service delivery through effective collaboration.
  • Project Management
    Oversee the end-to-end process of client engagement, ensuring all service commitments and contractual obligations are fulfilled. Take full ownership of the client experience throughout the service lifecycle.
  • Upselling & Cross-selling
    Educate clients on the full range of company services and identify opportunities to increase revenue through cross-selling and upselling initiatives.
  • Contract & Proposal Management
    Collaborate with the sales team to scope, price, and negotiate proposals. Work closely with the contract specialist to ensure timely execution and amendments of contracts.
  • Financial Oversight
    Review and approve client invoices for accuracy. Proactively follow up on accounts receivable to drive collections and resolve any financial discrepancies.
  • Client Feedback & Continuous Improvement
    Collect and analyze client feedback to identify opportunities for process improvements. Share lessons learned across teams and contribute to the continuous improvement of service delivery.
  • Leadership & Influence
    Lead internal teams to ensure client success by resolving issues, eliminating operational bottlenecks, and ensuring alignment with client expectations.
  • Operational Oversight
    Maintain a comprehensive understanding of all operational processes, including workflow management, resource allocation, and continuous improvement initiatives, ensuring optimal efficiency and alignment with organizational goals.

Knowledge, Skills, and Abilities:
  • Self-directed & Independent
    Comfortable working autonomously, exercising sound judgment, and making decisions that benefit both the client and the organization.
  • Problem-solving & Critical Thinking
    Skilled at identifying and resolving complex issues by applying independent judgment and offering effective solutions.
  • Relationship Building
    Strong interpersonal and communication skills with a proven ability to establish and maintain lasting relationships with clients and internal teams.
  • Sales & Negotiation Skills
    Strong sales acumen with a history of closing deals, upselling services, and identifying growth opportunities to drive revenue.
  • Client-Focused
    Demonstrated commitment to delivering exceptional client experiences while balancing organizational goals and resources.
  • Strategic Mindset
    Ability to analyze data, anticipate industry trends, and apply insights to make strategic decisions that drive client success.
  • Leadership & Influence
    Proven ability to inspire and influence cross-functional teams, driving results through collaboration and self-direction.
  • Adaptability
    Thrive in a fast-paced, startup-like environment. Adapt to changing client needs and shifting organizational goals.

Qualifications:
  • Bachelor's degree or equivalent work experience in a related field.
  • 5+ years of experience in client relationship management, project management, or a similar role within a technology-driven legal services or professional services environment.
  • Strong background in client retention, upselling, and cross-selling.
  • Proven ability to work independently, prioritize tasks, and manage multiple client accounts simultaneously.
  • Excellent communication, negotiation, and problem-solving skills.
  • Proficiency in project management tools and client relationship management (CRM) software.
  • Ability to influence, collaborate with, and motivate internal teams toward achieving client goals.

BENEFITS
  • 401(K)
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Parental Leave
  • Short Term Disability
  • Long Term Disability

ABOUT ARCHER
ARCHER Systems is a leading technology enabled legal services company that provides pre-settlement and post-settlement administration services for single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. The company plans to continue leveraging technology and top tier talent to enhance customer service and offer new product lines and services.
ARCHER's core offering is post-settlement Healthcare Lien Resolution Administration and QSF (Qualified Settlement Fund) Administration and payments processing for multi-claimant (mass tort and class action) litigation. Other services include claims administration, single event lien resolution, probate and bankruptcy coordination, release administration, medical records review, and plaintiff fact sheet and other intake/census preparation and management. ARCHER enables law firms to focus on their litigation while ensuring that critical pre-settlement and post-settlement administration documents, services, business analytics and reporting are handled efficiently and effectively.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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